Austin was very helpful and completely honest about the truck I was looking to buy, even though I found one closer to my location, they helped me negotiate a better price for the one in my town! Who does stuff like that?! They're integrity and drive to help you in any way deserves your business. I was astounded, by their service and follow up helping me, even though I live over 400 miles away from Bend, Oregon. AMAZING. I highly recommend them!! Josh and Austin are the flippin' GOLD STANDARD for "used" Salesmen. The only reason I didn't buy the truck from them was because my credit union would'nt let me purchase a vehicle from out of state.
We were needing a comfortable SUV Our friend suggested a sales associate We arrived early, ask for suggested sales associate Very happy with all his information and knowledge for comparisons of different Suv type vehicles We enjoyed the test drives, very comfortable Learned lots of information
I did not buy the car that Auto Kings has for sale. They are in Bend, Oregon and, being in Seattle, I was unable to see the car 'in-person.' However, I can speak highly of the customer service and willingness of this family-owned dealership to go the extra mile to make the initial process comfortable. They took the time to send me additional pictures of the car and were honest about the blemishes that I could not see in a photograph. I felt no pressure and believe that they truly wanted the best for me. They were even trying to find a way to incorporate some work in the Seattle area so that they could deliver the car to me. I would highly recommend doing business with the brothers at Auto Kings. Really good guys. - Jo
Although the purchasing process was a lengthy (almost an entire day), my sales rep Alex was instrumental in making it as painless as possible. He assisted in helping me transfer all of my belongings from my trade-in to my new vehicle and walked me through the features before leaving the lot. There were a couple of concerns that appeared after the sale, but they fixed everything quickly and seemed concerned about my satisfaction. This is my third Toyota purchased here in Bend and I have always received a little extra effort with purchasing and servicing which make has made me a loyal customer of the brand and this dealer.
Ben has been my advisor for many months. But Terry started opening a little earlier than 7 AM...so I have been using Terry---and both Ben and Terry are GREAT! They deserve raises!
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