My wife and I bought a truck from them and I can't find a single thing to complain about. Jeff, Stan, and staff are the type of people that you refer your mom or best friend to. They're just genuinely good people!
My wife and I recently purchased our first vehicle from Mercedes-Benz Columbus. We have had a number of positive experiences with other dealers, but this purchase was different. The dealership has a unique way to connect with the customer. You feel more like you are dealing with your family rather than someone you just met. The product knowledge and courtesy of staff is similar to many dealerships. What sets them apart is the trust you immediately recognize as genuine and sincere. We were looking for more than just to purchase a new Mercedes. We were seeking to find a dealership that we could build a relationship built on trust. We were also trying to find a dealership where the staff and owner were committed to the long term and looking past the immediate sale. All of the staff we dealt with has been with the dealership 10 years or longer. If you are looking for a dealership you can build a relationship that will last and will probably have the same staff for your next purchase Mercedes-Benz Columbus is where we think you should start.
I???ve never met a more professional team! They???ve Always taken care of me. From the initial meeting to the final sale I feel like it???s my very first purchase with them. Nobody is better Than Kia of Lagrange!!!
The service personnel are very helpful and provide quality service to customers. The service was a little expensive and the wait time service appointments not scheduled online is a tad long, on the overall you will have a feeling that your vehicle is being cared for and you're protected from unpleasant surprises in the immediate and near future.
by Tennille and Scott Condrey from Phenix City, AL
September 16, 2017
We bought a 2013 Jeep Cherokee from Danny Minor at Bratton Automotive this weekend. The service was great, and the staff was very helpful and friendly. They went out of their way to help us get financing, and get us into a car we will love an enjoy. We would recommend their dealership to all our friends and family.
Thank you so much for the help and the great service!
Tennille and Scott Condrey
I like Acura of Columbus,
even, I guess, after every single employee I knew there
from the Sales and Service teams to the various managers and officers
has been either
moved, transferred, fired or replaced.
(So I'm kinda forced to 'start over' with all new names/faces/teams...
whether I want to or not.)
PS- I am officially going to quit liking Acura of Columbus
if people keep calling my house at night to ask me
how much I like Acura of Columbus.
It's stupid, and is absolutely counterproductive.
I went in for an oil change and Tyler couldn't have made my experience any better! From the moment of opening my door to giving my keys backs, he was polite, energetic, and extremely knowledgeable. Thank you Tyler for making my morning a great start!
Bratton is by far the best place to buy a New or Used Car. They have the best customer service around. If they don't have what you want , they will get it. And the best part is they will work with you in every aspect to meet ALL your need's. I would recommened Bratton Automotive to everyone. But! don't just take my word for it, just go by and see for yourself.
We only went in to test drive, we were so impressed with the new owner and everyones attitude in comparison to the previous owner that we decided to buy instead of just looking.
Our salesman Richard Harrison was low pressure and honest about what he knew and didn't about the vehicle we were wanting and answered every question we had and gave us info that we didn't know.
They spelled my name wrong and couldn't finance $9000.Then they tried selling more expensive cars. Took over five hours to leave dissatisfied. Ford got me financed four $17500.00 the next day. My FICO score is 729.
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