Great car buying experience.
December 3, 2018
This is the third car we have purchased from Hirlinger Chevrolet. You are treated as a friend, not just another customer.This attitude permeates throughout the dealership from Mike Hirlinger on down from the sales and finance divisions to the service department. As Pat, our salesman, stated a number of times," I am here to facilitate in your decision". Doug, the sales manager reiterated the same philosophy, "To do what was needed to make it happen. I especially want to thank Gary Travel. He went above and beyond the call of duty. My wife and I picked out the color for the outside and the interior we wanted for our car along with the LT package. Gary said he could find one and he did. Because of the generous GM promotion for the 2018 cars, it was no easy task. Not many dealers had a 2018 equinox with the LT package on their lot not to mention with the trim and outside colors we wanted. As Gary said he sent out numerous requests. After a few days, he finally found one, not in greater Cincinnati but over 100 miles away and had it delivered to Hirlinger. Customer service and a staff to work with you to make your dream car a reality and later provide the expert service to keep it running properly. People who care about you as a person and not just another sale that is Hirlinger Chevrolet. The home of Waranty Forever who now has a customer for life.