As always, an excellent job with friendly service. Thanks.
Love the avalanche
by Craig from Round Lake Beach, IL
December 25, 2018
I owned a 2004 Avalanche and was really hoping GM would offer a 2018 model. When that didnt hapoen, I searched extensively for a clean, low mileage 2013- the last production year. SCORE! Very happy. The mid gate and side bed tool boxes give me everything I need in a truck while the interior gives me the comfort and style of a full size car. Ive never met an Avalanche owner that didnt love them. I would buy a new one without hesitation.
Have not had one bad experiene with this dealershi
by Doug Drossart from Lake Tomahawk, WI
December 12, 2016
One of the cleaness facilities around. One could eat off the floor
by Tmmann from Louisville KY
January 7, 2019
Not great. This car has given me headache after headache. The steering keeps popping. I have trouble with the paint chipping since day 1. The heater had problems within 2 months. Now, at 36,000 miles, the car interior is leaking from the windshield. on a trip the battery for the auto stop did not work after a long trip on the expressway.
Exceptional Customer Service from Collision Center
by Bonnie J. Hazelquist from Rhinelander, WI 54501
November 10, 2016
I was preparing my 2013 Equinox LTZ (purchased new in May of 2014) for winter by cleaning it inside and out. To my dismay I found a 1"x5" rust spot on the inside bottom of the rear passenger door. Couldn't believe it and I couldn't remember if the vehicle was at 36k or 38k, I was really upset. When I showed the spot to my husband; he said, "Call the dealership and see what they say". Yeah right it's Sat, afternoon. Well I took my husband's advice and called. I reached the Collision Center Manager, Dave Menden, at Parson's of Eagle River, Inc. (Eagle River, WI a half hour from our home). Dave said, "bring the car in and I'll take a look at it". I was so surprised, he was really interested in taking care of the problem. When I arrived Dave checked in the computer system and found that we were ten miles shy of being over the warranty. He said we will fix that door and do the other three too. He also arranged for me to have a free rental car for the days my vehicle would be in the shop. I was so relieved and happy that my vehicle was going to be repaired and Dave really gave me exceptional customer service. Thank you Dave and thank you Parsons of Eagle River, Inc. you made my day and gave me another reason to say I am a Proud Chevy owner!
I love my Silverado, many more years to come
by SilveradoMcGee from Prospect, OH
January 8, 2019
I have always driven Silverado. I will not own any truck but a Silverado. I traded in my 1996 Silverado when I bout this one. May be the last one I ever buy. Best truck brand in the nation.
Everyone at Parson's were friendly and very helpful.
Too many problems
by Krazynewf from Brampton Ontario
January 10, 2019
Own 2014 Silverado and I love it but I've had alot of problems ..no matter how many times I bring it to the dealership they can't find the issues... running out of warranty and problems still not fixed..
Great simple fast and friendly service and parts experience ..
Keep up the great work!!
Lots of compliments
by Wayne from Webster
December 22, 2018
Had a good experience at Lux Auto and Billy Mish as the salesman Having a good amount of knowledge on every vehicle we looked at. No pressure, friendly, courteous, and did whatever it took to please the customer. I got a little more truck than what I needed but the deal was in my price range and I really liked what I saw and the few extras that made the sale final. I'm enjoying it alot and will deal with him in the future. Thanks Bill and good luck.
Our Chevy Equinox has been an exceptional vehicle for our family for the past three years. It is wonderful for traveling providing comfortable space for the driver and passengers as well as providing a good amount of storage. We have been very pleased with out Chevy Equinox.
We own a Pilot too and there is not comparison on trunk space, rear visibility, and comfort. The Tahoe is big on the outside and small and uncomfortable in the inside. The third row seats are horrible low, not space for legs, and hard. There is not way to fit 3 suitcases in the back and maybe not even a big suitcase. We barely fit only 2 carry on suitcases on our family trip. You pretty much feel claustrophobic in the third row. I can’t say enough about how poorly designed the 2019 Tahoe 7 seater is. The old 2011 pilot we have is 150 times better, spacious, comfortable, and all the good things a SUV should be. Truly disappointed!
The Equinox was one of my favorite cars. Its a mid size SUV. It looked really nice, I got compliments on it. It was fun to drive. It had good pick up. It was very reliable and comfortable to drive. I liked the SUV and sitting up higher to see the road and other cars well.
In Sept 2018 I was looking for a SUV and the Chevy Equinox met all my requirements. I purchased it for a fair price and it's January 2019 and 35,000 miles later I am still happy with my Equinox. I have had no issues except with the Michelin tires having to be replaced at 24,000 miles. Michelin pro-rated the tires and a new set cost me $400.00 plus tax and mounting/balance. I am very satisfied with my Equinox.
This truck was my dream of owning when I retired. My dream came true in Feb 2017. I retired from civil service May 2016 after working 38 yrs. I got my 2017 Silverado LTZ. I enjoy driving it and feel so comfortable even in my short height (4'11"). It is very dependable and very truck looking in shiny black. I an still receiving compliments on how the truck looks brand new.
Good Experience from dealership and friendly people.
Great milage, bad traction & inadquate headlights
by SuzG from saint louis, mo
January 9, 2019
The worst front wheel drive car I've ever had. Lost traction at slow speed just in the rain! Lousy headlights, very difficult to see at night. Comfortable seating, but everyone had difficulty getting out - car sits too low. Paid a lot for it used, but doesn't hold value. Had a lot of recalls. Experienced more repairs than any other car. Large trunk but small opening, so could not fit anything deeper than a small cooler. Test drove the Impala prior to the Malibu - they both make a big clunk, like there is a log rolling around in the back during sudden stops. Would never recommend either car.
My first vehicle I went through GM. Amber set me up with great information then set me up with an appointment to meet with a sales rep. Austin was the sales rep who found me the best vehicle for me! Great experience
by Cmaggie from West Palm Beach,Fl
November 26, 2018
Just bought, best used car I’ve ever had. Rides really smooth. Very roomy interior. It’s the limited edition and nicer than some very pricey luxury cars .
We contacted Rhinelander Auto through the internet based on a listing we saw for a used van. Paul contacted us and invited us to visit. We traveled over 100 miles through a snowstorm to look at a used vehicle. We were treated with great respect and our requests were met without hesitation. The experience was most positive and we have been very satisfied with our purchase.
by Simonspark from Sioux Falls, SD
December 22, 2018
I was looking for something that would be able to transport tall things occasionally, room for 4, comfortable and reliable. The Avalanche ticked all the boxes. Based on a Suburban frame, it is definitely comfortable, enough room for all I need to do, and can haul small loads with ease. Very impressed with the 22 mpg I got on the highway once, although 17-18 is a little more common. Owned for almost a year and it has been trouble free!
Quick response- emails back are personally written
by Michelle from Sault, MI
August 1, 2017
Dealership was quick to email back regarding internet questions. I liked the personalized responses.
by Kfrisbie from Greeley
December 9, 2018
It's a reliable pickup very comfortable. Has plenty of power for mountain driving. Hauls 1800 pounds of feed suspension holds up well. Haven't given enough hey miles to know milage.
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