Had an issue with my wheels throwing weights. I had Jim check into it. He spent way more time than any tire place, dealership or any other place that would take your money would have spent. He found that my particular rims do not like any weights except for the ones that stick inside the rim. He also found that they do not like big weights because they hit the caliper. All in all, with what he had to work with, he did the best that he could.
I do not like to let anyone else touch my vehicles, but I ran out of time. Jim communicated with me every detail, which was nice to hear it from the tech and not the manager that never laid hands on what was worked on.
With the 5+ hours spent with trial and error to get my wheels & tires balanced, they still only charged me for balancing the wheels.
2016 Chevrolet Traverse LS Review
Nice and clean looking vehicle
by Jrose from Cherokee nc
March 14, 2019
5
From the outside the vehicle is very appealing and also very comfortable from the inside. But upon driving it for any longer than a week you’ll come to find that the power steering in these vehicles is shotty to say the least. The vehicle has under 100000 miles on it and is already harder to turn than a vehicle with no power steering at all. My 95 s10 with 200000 miles plus on it has better power steering than this thing.
I took my Avalanche in for an oil change, tire rotation and mass air flow sensor cleaning,
The warning light for the mass air flow sensor went off for a week then came back on. I was quoted a price to fix it but feel it is too expensive. Other than paying for something that lasted only 1 week, I was treated well and the service was quick.
2015 Chevrolet Silverado 1500 1LT Review
Nothing but emissions problems
by Daniels from East Tennessee
May 13, 2019
3
I have enjoyed Silverados for 25 years. This is the 2nd worst truck I’ve owned. My next will be a dodge or ford. The price goes up but the quality goes down. At 40k catalytic converter went out. The dealer ship replaced it no problem. But that was as far as it went. They never checked the cause for it to go bad. Don’t know if I can trust them to correct the issue. This is a certified preowned. Why pay more money for a certified preowned? Just frustrating I don’t know if I can trust this truck for our family trip out west this summer
Routine inspection, oil change,rotation,program up
by Ted Adams from Trapper Creek, Alaska
November 5, 2018
4.8 (277 reviews)
Great service. I arrived early and they got my vehicle right. Service was fast, excellent and service representative was very friendly and helpful. Also bought a new set of takeoff wheels and tires for a great price.
The customer service was great. Very quick and professional
2016 Chevrolet Malibu 1LT Review
Reliable car and worth every $ has more legroom
by WAIL from Washington
April 17, 2019
5
Has more legroom than my impala 2011. Great and sharp looking.
Best car I've ever bought. Great ride- firm but smooth and quiet. Acceleration is strong but linear- not sudden jerk. Average 30 MPG. Handling is sporty- but not a sports sedan. Transmission shifts smoothly and always in the right gear- no hunting. Seats are comfortable but not on a long trip. Forward visibility is good, but headlights just adequate. Side and rear pillars block view- rear camera helps with backing, but not great- camera does not have any guide and fogs easily. Forward Collision Assist has activated 3 times when no car visible- twice in rain and fog, and once on a knoll. Side mirror alert rarely works when merging or changing lanes. Lane Assist tugs the steering wheel and is very annoying, so I leave it off- should be warning light and chime only. Now have nearly 36,000 miles and no mechanical problems, but I keep the Lane Assist turned off and wish I could turn of the Forward Collision Assist because it is too sensitive.
The service men are polite and pleasant. The oil change is done in less time than told. The waiting area is comfortable. All in All it was a good experience. I used to dread having to get the oil changed. Now it is a nice place to visit.
2019 Chevrolet Silverado 1500 Custom Review
Finally got my dream truck!
by Aaron dhsjajja from Nicholasville ky
May 16, 2019
5
Drives smooth and its really quiet! Im really pleased with my purchase!!!!! Was surprised it goes so fast for a 4.3 plus has the automatic tailgate.
They made the process of getting the recall fixed on my car easy and quick.
2018 Chevrolet Silverado 1500 High Country Review
Awesome car
by Great car from Miami fl
May 13, 2019
5
As I mentioned to mr robati my sales associate I left the dealership with bunch of stuffs to learn even robati explained everything I still have to learn bunch more which I love it.
Thanks Dean,
truck works great and so far battery holds charge.
Thanks again
2017 Chevrolet Tahoe Premier Review
Chevy is the best vehicle I ever owned!
by Debra from DC
January 12, 2019
5
The Tahoe meets all of my needs! First off, it is reliable!! It is also a great value as it retains such a great resale value throughout it’s lifetime. It is the best fit for my tall body type. It’s comfortable for the whole family! It’s versatile for commuting or road trips or towing camper or boats! This Tahoe can be used for everything and trusted to do its job!!
Friendly service team, waiting area clean, and wait time was reasonable.
2018 Chevrolet Silverado 1500 High Country Review
Rides like a cloud
by Skeedaddy187 from Tallahassee
April 29, 2019
5
2018 Silverado 1500 Z71 LTZ 4x4. Rides like a cloud. Z71 dont play. Plenty of power with the 5.3L. I dont have a sun roof and I dont have blind spot monitoring, but every other option seems to be installed on my ltz. Love it. Will never go back to a suv
I have been shopping online for a new vehicle for over six months. I have a 2000 1-ton Chevy crew cab that my late husband and I purchased from Lithia of Anchorage and it has 186,000 miles on it. I went to Wasilla with my son-in-law to grocery shop. He had to take his 2015 Chevy pick up into have it serviced. We walked into the show room and started looking around. I have been searching for either a Traverse or a Ford Edge. The young sales rep walked over and we started conversing about the Traverse on the show room floor. It was way more than I wanted to pay for a vehicle. He stated that he had another 2017 model sitting outside that had just been marked down. The silver Traverse sitting outside had the same features as the one inside the building. My son-in-law and I looked over the vehicle. The sales rep started the car running and let us look over the interior. I had not planned on purchasing a vehicle when I went to town that day. The 3 of us went back inside and started looking at the financing. Within and hour or so, I was signing the paperwork with the sales rep and then with the financial officer. I left Chevrolet of Wasilla with a new 2017 Chevy Traverse on December 19, 2016. My son-in-law's pick up was also ready for him. We live 170 miles north of Wasilla. After grocery shopping and with my son-in-law behind me, we drove home to Cantwell. The Parks Highway was it's usual winter weather driving condition but the Traverse didn't waver at all on the highway. I have been watching this model since GM started making this product. My daughter and son-in-law had a 2012 model and I had driven it. We still have a 1978 (purchased used) and 1987 (purchased new from McClure-Keyes) Chevy 1-ton dually pick ups crew cabs in the family. I also own a 1969 Chevy half ton pick up!! Thank you to the sales rep and Chevrolet of Wasilla (Lithia).
2017 Chevrolet Bolt EV Premier Review
Good EV option from mainstream automaker
by Antrey from El Paso TX
May 8, 2019
4
Good option if looking at a low mileage, used EV. If buying new, the entry level options of the Tesla Model 3 are a better deal. The Bolt has intuitive and easy to use and understand controls and displays. The range indicators as in other Chevy plugin vehicles are very accurate and it is easy to beat the indicated and rated range. Acceleration is good and handling and ride comfort are both solid. I am 6' 0" tall with a thin build and the backrest of the front seats were not very comfortable for me. Seats felt like they were forcing me into a slouching posture. Other shorter drivers and passengers were comfortable.
I bought my Cruze from them on June 16th, 2012. My experience then was a zero out of five at that time. I brought the Cruze in to get a diagnostic check, but the Employee in the Service department said the battery just needed to be changed out. So, I left there to run my errands. I came back, and I was informed of the price of the battery, with a three year warranty, and the amount for the install, and I said ok. Then I walked into the Show room, and walked around for a minute. Ryan introduced himself, I told him why I was there, and He asked me about my experience buying the Cruze. I told him it wasn't a positive one. He listened to my story, and asked me if I was interested in anything on the lot. I told him about my Ford F-250 being my Winter truck but it is 17 years old now, and that I used the Cruze for Spring & Summer. And that the next Truck I want would have to have a sliding back window, and folding mirrors!! And Ryan showed my a truck with those luxuries!! And We crunched numbers with Breau, I took it for a spin, and met Matt in the Finance Department. It has a seven year bumper to bumper warranty, and a seven year payment plan. I am covered, and am excited! Everyone looking for a new vehicle, pop in and see Their Selection, You will be Impressed!
2017 Chevrolet Silverado 1500 2LT Review
Most comfortable truck I've owned.
by Salesman74 from Conway
May 2, 2019
5
These trucks have new styles to them without the new price tag. Sales truck use with exceptional low miles. They are very comfortable to get in and out of. Clean bodied and nice look to them.
Our Service Rep, Justin, was extremely friendly, knowledgable and professional. We appreciated the call the next week to ensure everything was as expected.
2017 Chevrolet Silverado 2500 LT Review
Has good and bad points
by einstein from Clarence ny
June 7, 2018
4
The truck is a little under powered. There are some rattles that should not be there. The hook up for the safety chains and receiver for the hitch are a 1 or 2 out of 5. The ride is quite comfortable.
Your service contact person was outstanding. The problem was fixed.
Thank you
Larry Weisz
2019 Chevrolet Silverado 1500 LTZ Review
Excellent Truck
by DESprinter from MIDDLETOWN, DE
May 8, 2019
5
This truck has good power and handling with a surprisingly comfortable and quiet ride. Very stylish too. Tons of room in the back seat and a very deep truck bed. If only the 6.2 liter engine was available in the RST trim...
Received excellent service and guidance on how to properly maintain my vehicle. Service manager and technician where very helpful and worked exceptionally well in completing the work required.
Service well done but cost a lot. Very professional people though. I felt taken care of.
2018 Chevrolet Cruze LT Review
Just what I needed
by Clsiamese from West Seneca, NY
May 13, 2019
5
I became handicapped a few months ago & needed a nice looking sedan to make things easier for me.
I tested several & the Cruze was the best fit for me.
Always a great experience. Purchased a 2017 Ford Escape two days ago. Donovan the Sales Rep was professional, friendly, personable and very knowledgeable about the vehicle. Ryan in finance was great as well. I can't say enough good things about Kendall of Wasilla! The day before, I brought 2014 F-150 in for oil change and tire rotation. In and out in 32 min! Awesome service dept. Kendall has earned my trust and my business!!
2017 Chevrolet Silverado 1500 LT Review
Great Work Vehicle
by PhilG from Saginaw
May 9, 2019
5
It has everything that I need in a work vehicle Space Looks and Reliability. The interior provides plenty of leg room and comfort. The exterior provides the Professional Look that I was in the market for.
We had a great experience purchasing our 2018 Ford F-150 King Ranch! Our salesman had everything ready for us to sign, and the Finance Department whisked us right in and got us done in record time. Everything about our new truck was thoroughly explained and set up. Great job everyone!
2018 Chevrolet Silverado 1500 LT Review
THIS IS INDEED ONE IF THE FINEST VEHICLES I'VE OWN
by BUYING CHEVROLET IN ATLANTA! from EROS LOUISIANA
May 6, 2019
5
THIS TRUCK IS GREAT. WE LOVE THE SIZE AND THE COMFORT I REALLY LOVE THE FACT THAT WE CAN CHARGE BOTH PHONES IN THE SAME AREA THREE DRINK HOLDERS CONVIENTLY TOGETHER. THIS TRUCK IS GREAT!
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