Overall my past experiences have been favorable. However, I recently took my Cadillac CTS in for an oil change and while driving to work two days later, I noticed smoke coming from my exhaust and pulled over only to find I had no oil registering on my dipstick. I had to have the car towed (my expense), back to the dealership, where they admitted that the oil filter was not sealed and caused the oil to leak out of my engine. I was informed it caused no damage to my engine (I hope that's the case). I take my vehicle to the dealership because I believe that is the best place to care for my Cadillac and I am willing to pay the extra dealership costs so these things don't happen, and my vehicle gets the best care suited to my Cadillac needs. I was a bit frustrated that the dealership did not ask to have my towing reimbursed, not to mention the $1000.00 that their mistake caused me to lose in business income from having to miss a day's work.
THIS IS MY 5TH NEW TRUCK PURCHASE FROM TED & BILLY & JORDAN AT ALFRED MATHEWS IN MODESTO. I USE MY TRUCKS TO PULL A 30 FOOT HORSETRAILER, SO THIS TIME I PURCHASED A 2016 4X4 DENALI DIESEL DUALLY, AS USUAL THE STAFF TOOK EXTRA CARE AND TIME TO SHOW ME THE BENEFITS OF THIS AMAZING TRUCK. THIS DEALERSHIPS OWNER PAUL HAS DONE AN AMAZING JOB HIRING THE MOST KNOWLEDGABLE STAFF AND MAKING THE DEALERSHIP LOOK AMAZING AND COMFORTABLE. THE SERVICE DEPARTMENT JASON AND CREW ARE AWSOME AS WELL.. THANKYOU ALL VERY MUCH OWNER PROTINT WINDOWTINTING & MODESTO GLASS GLEN KEENOM
Our service manager, Nick Trejo, was excellent: very professional, knowledgeable and courteous. The repairs were completed in a timely manner. I would certainly recommend this dealership to other people.
I have purchased a 2014 Chrysler van in August 2014, and I have a 2016 Charger and 2001 Dakota, which recently required repair when MIL light showed,
the on line apt feature at dealer malfunctioned, ( it happens). I showed up for what I thought was a confirmed apt, not so. But Gurtej Dhillon set me up and as always fast, courteous, reliable service. Gurtej is one of the reasons I keep coming back
I came in to test drive, and ended up purchasing a very nice car. Patrick(Crispy) and Tracy both worked with me to get me a great deal on my car. I would definitely recommend Chase Chevrolet to anyone looking to buy a new or used car. Thank you guys again for helping me out today.
Patrick aka crispy was amazing! He was very straight forward and thorough. He got me a great price on my chevy cruze and he made everything very transparent and easy. I highly recommend him and this dealership as well as their 5 year, 50k mile warranty. Its always good to know that if anything goes wrong on my car they will take care of it. We went to about 8 different lots in the area and this one definitely has the best prices and best service.
I was completely against buying a car at first and just decided to just look around but then he took to me to a car and I just fell for the smooth talking and the extreme coopertivity that he and his manager had with me and my financial status
Our sales person was Patrick he was great. He knew everything about the car and treated us with respect I have referred him to all my friends and coworkers if and when I want another I would go back to Chase Chevrolet and ask for Patrick. He also gave me his cell number so if I had any questions I could call him.
Patrick was great. Very knowledgeable about the truck and all of the buying process. I had lots of questions and was in multiple days "tire kicking", so his patience definitely made me feel no pressure in buying the truck.
Was looking for a car when I was coming back from my deployment, I noticed a truck from RT Motors and had to take a look at it for the great price. Scheduled a time, sat down with the owner and he laid out everything for me. He was very upfront and honest about the whole car buying process and I would recommend this car buying experience to everyone, especially if you're looking at buying a truck. I ended up walking away very happy as well as getting a good deal for my trade in. Thank you very much RT Motors
Great service. No breakfast donuts!!! I would recommend any Chevy owner to Tracy dealer for repairs, their fast and most important the communicate with you every step of the way. Thanks ..Tracy Chevy
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