Wonderful buying experience. Great respect and attention from Kevin Montes, sakes manager and Herminio, my salesman. Marcus at service took care of my details in a courteous and professional manner.
I highly recommend this dealership. No pressure, no haggle, very detailed, and organized.
One of my most favorite car buying experiences. I purchased a Tacoma TRD Pro and a Corolla SE.
Customer for life!!
Fortunato was very patient with me as I was not totally sure what used vehicle to purchase. I test drove three vehicles before I settled on the fourth, a 2014 Volvo XC60. The buying process went smoothly and very quickly. A loan was secured promptly so I signed all papers and was on my way. Part of the deal was to have the broken windshield replaced with a new. This process also was handled very smoothly and in a timely manner. My first time doing business with Tipton, new or used vehicle, so I was very pleasantly pleased with the whole experience. Kudos to Fortunato, a great customer service advocate!
Purchase a 2016 Ford Explorer with no trouble. Sale consultant (Rudy Bolivar) was very professional and knowledgeable, not to mention great customer relations. Tipton gave me top $ for my trade in. I highly recommended buying vehicle from this dealership and ask for Rudy, he will help you in all way possible. The financing was very clear and fast transaction.
Got a quote from another dealership a few days ago. Called Toyota representative Herminio Dorantes and Danny Mascorro. They didn't just match that offer, they gave me a better deal. I got there at 11am and was out the door with a brand new Toyota Camry SE by 1230pm. Great and fast customer service. I will definitely be sending them more customers. I would buy another car from them in the near future.
Overall good service. Management was able to find a good and affordable finance option. The salesperson was friendly and allowed space and time unlike other dealerships that hound the customers. The paperwork was so smooth and concise. There are opportunities for improvement in the car wash department. The car was not detailed properly as I have experienced with other dealerships. It could have benefited from a little more effort on the interior cleanliness of the vehicle. Overall, I would like to return for future purchases.
2016 Ford Explorer. The service was excellent. Mr. Hector Lopez went
above and beyond to make sure I found the vehicle I wanted. Since I live far
from the Tipton dealership,Mr. Lopez was able to send me pictures of cars he had available. This is the second vehicle I buy from Mr. Lopez and I will continue to come back to the best dealership in the Rio Grande Valley.
I can honestly say that buying my truck from Brownsville Toyota and my salesman, Raul Cruz was the best car buying experience i have ever had. I never felt pressured, everyone was very considerate, and i feel like i got the best deal . I have already recommended the dealership and salesman to many friends and relatives.
Service Representative Adriana Mendez @ Tip O Tex Chevrolet/Brownsville was very professional, knowledgeable, attentive and overall was OUTSTANDING!! It is employees like Ms Mendez that get customers to come back without hesitation and also recommend the dealership to other people due to the service that was provided.
Mari Luna was Excellent and PATIENT at explaining the mygmrewards app and helped set up my profile and set up date for New Owners Clinic
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