Best Customer Service in the Service Department
December 3, 2018
I drive from Baton Rouge to Laplace (45 minutes) just so Riverland can complete any of my service needs. Alesha and the other Service Reps are always so nice and concerned about the nature of your concern. Salesmen do alot to get you to purchase a vehicle then after that, it seems like you're on your own. I had a very minor issue, in which I took to my local dealership and was treated and talked to like crap. I left with tears in my eyes and just started calling dealerships. I came across Riverland, in which you can hear a pleasant smile in Alesha voice as she found a time that would work with my schedule to drive there. The issue was fixed that day! This time when I heard a noise, I didn't hesitate to call Riverland and the problem was taken care of. I plan to have my Jeep for a while but if I have to make a new car purchase, I will definitely go to Riverland!