This is an amendment to my previous review of Masic Motors. Cars.com does not appear to have a means of editing already published reviews.
After my car broke down the day of purchase, my car was towed to a nearby BMW dealership where it was diagnosed with a bad alternator. It was repaired he next day and after contacting Masic motors they agreed to help me out with a portion of the bill. More then I expect most small used car lots would do. I would not hesitate to recommend Masic motors to someone looking to purchase a car from a used car lot.
Just wanted to let others know about my experience. I was shopping for a car and came across this dealership. The staff there was very help I purchased a 2004 Dodge grand caravan a for the family it runs excellent and we love it.. The salesman Robbie treated us like his own family and helped with the whole process in getting the best rate on insurance, and doing all of our motor vehicle registration. Thank you we found our dealer for future purchases.
My wife and I were greeted as soon as we walked in the door. We asked to see Steve Morrison who we have dealt with in the past. We informed Steve that we were looking to buy a 2019 Cadillac XTS. We discussed with him the color and the options that we wanted. He attempted to locate a car matching what we wanted but was unable to locate one in the area. We wound up ordering one from the factory. We took possession of the car 11/30. The color actually looked better on the car in person. Needless to say we are more than happy with the service at Lima Auto Mall
Went in to look at a car i was interested in. David and Jordy were very helpful and accommodating. They were also nice enough to follow up vis phone when needed. The buying process was extremely fast and overall I’m happy with my experience
When I found this car on the web I didn’t relize at first it was 2 1/2 hours (150 miles) away... I called and talked to Enzo — asked if they deliver and was Leary on purchasing a car unseen. So he FaceTimed me showed me the car inside and out! He worked with me to get the price closer to what I was looking for..Enzo was so easy to work with! We did all the paperwork over the phone and Enzo and Julian delivered it right to our door!! What a great experience-the easiest car buying experience I’ve ever had!!!thank you Enzo & Julian for great customer service!!!
Lamont is a man of his word. I traveled a good distance to see this man.If Lamont says the car is good ...its good! You can leave the dealership with confidence that you got a good deal! He cares about people and the cars he sells! If he can offer you a better deal he will. He will work with you before and after the sale. Thank you for such Steller service.
Was looking for a truck to take out West coyote hunting! A friend of mine said I should look up Kelly at Next 2 New and tell him what I was looking for ! I did a week later Kelly had the truck I was looking for at the price I wanted to spend! Thanks to the boys at Next 2 New appreciate all your help ! Marty
The last two times I have been in for service the customer service reps act like they are doing you a favor by helping you. They sit behind their desk and don’t come out into the garage to greet you when you drive up. When I walked in to where they are seated they all just sit there and act like you are interrupting them. My lease is up in a few months and their customer service has me thinking about going elsewhere for a new car
Rick and Chris Wysocki. From Alpena Michigan, we bought our 2012 dodge challenger r/t from Joes used cars in Moundsville WV. They were GREAT . Salesman Kurt treated us awesome .The wife and I love the car. On sunny days were tarring up the streets. Well worth the 600 mile trip. Thanks again Kurt.
Was looking to finance a use vehicle. I was having trouble looking into other places as I felt they didn’t really take the time to let me decide. It was more of a you should check out this car situation. A friend recommended me this place and I got to say they where really patient and cooperative. I really like to look into what I’m purchasing and by the end of me signing the last document. I felt good knowing I left with something I wanted.
The service was amazing. Everyone was very kind and helpful answering any questions we had and willing to work with us on different options as well. My wife is thrilled with her new car and the help she received.
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