Ive been looking for a vehicle for about a month so I have lot of experience with other dealers. I can honestly say that dealing with Jason Sherrill, Todd Billmeyer and Micah we???re the best and most pleasant experience. They were very upfront with no hidden fees or agenda. I didn???t feel any pressure to buy vehicle. I will recommend them to everyone and I plan on coming back for future purchases. Thank you so much for a great experience!
We worked with Milton Wright. We came to the dealership with a vehicle in mind. He helped us to it right away and was very pleasant. When it came down to the negotiating he was very patient and willing to listen to our requests. He was easy to talk to and personable. We will be back to see him again in the future.
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
My salesman Tim did an outstanding job of listening and being patient with me. I had two trade ins and wanted to reduce my overall financial obligation and own a vehicle that has a warranty. Thanks to Tim im a proud new owner of 2018 F150 xlt. I love it.
This was my second purchase here and it was the best experience i have ever had by a new car of any other dealer. Craig was our salesman and he made the process a breeze could not ask for better service. Will be back the next time i purchase a vehicle.
We went to several closer dealerships before buying our Jeep from Federico. It was worth the drive. Larry Burch in sales and Devin Blazier in management were great to work with. We will go back to Federico when we need another vehicle.
My recent purchase replaced a vehicle I had owned for many years, which too was purchased at Cassens. Earnie was great! Very helpful, knowledgeable, courteous and patient with all of my questions. The customer care is excellent!
Fast! Amazing satisfaction. I couldn???t ask for a better experience. My van has given me the room I needed for my family of 4. We couldn???t be happier. As a mother I am much more organized thanks Cassens.
The sales rep spoke with me at length about my own needs for my next car and showed me a number of different cars on the lot. He did not make me feel pressured to buy, and made sure I was fully satisfied with the car before I bought it. If I still live in this area next time I need a car I will be returning.
I would like to to thank Jordan Cannon for great customer service when I purchased a car in O'Fallon Illinois. I would recommend your dealership to others.
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