i love my brother Victor he???s awesome and the Best sales guy
by BABENLOV3 from DealerRater.com
December 5, 2018
my brother victor wiley is the best sales guy ever and i love my jeep if your looking for a great experience he???s your guy
First Impressions Are Good
by MiniVan is MegaUseful from Jessup, MD
December 3, 2018
We formerly drove Subaru Forester. So the Pacifica is a welcome upgrade. We believe that we have a great value for the price we got. The engine is powerful and quite despite the size of the vehicle. We find the interior design flexible and well laid out. The comfort of the drive is good, not luxurious and we definitely notice the larger size, but these were expected. It is difficult to judge reliability at this time. Our car has 8k miles and has no issues.
The user interface on the vehicle was initially challenged by a lack of information (or our inability to find the information) in the manual. We have learned far more from instructional videos on YouTube. So, if you want an idea of how easy setting up phones and how to manage the car's systems - start there even before your test drive. After we drove it for a week, we found that the layouts were intuitive and the multiple ways of accomplishing the same task made common functions very manageable.
Our first impression on the Pacifica is that we can't wait to drive it.
Steve was great to work with! He was very personable and provided great information about my new Jeep. He made sure I felt comfortable from when I walked in until I drove my new car off the lot.
by JayL from Douglassville, PA
December 24, 2018
Love the STOW AND GO seating! This alone is awesome for camping and not fussing with taking seats in and out. Cant wait to buy the vehicle, with as much extended coverage as I can get cause it’s a long term investment for me...10 years at least. Minivan drives and handles wonderfully!
I bought a car from this dealer a had the best customer service ever. I want thank especifly the sales person whose name is Ray Hagberg. He a great man who seems to have a lot of experience on car sales. He gave me a very good deal.
I put in an order for a 2018 Toyota Highlander without AWD. It had all the other features I wanted, especially the color and trailer hitch. I thought I could live without AWD. After a few days I called back to cancel and get a refund of my deposit. The salesperson asked why and I told him the car did not have AWD and I decided not to buy because of that. He said ok and forwarded my call to the person who would refund my deposit. I got the refund in 3 days.
Purchased a 2019 Pacifica. The sales person Aaron and finance manager Ryan were fantastic. They are both extremely customer focused and did not use any pressure tactics. Always have had great service from this dealership
Safest vehicle I've ever driven.
by Bay City senior driver from Bay City Mi
December 5, 2018
This is our third Chrysler van and is by far the most advanced. We have owned 2015, 2016 Town and Country vans and the Pacifica is a tremendous upgrade. The electronic safety features make it easy for me, a 70 year old driver, feel very comfortable driving in traffic or backing
Was impressed by the quantity of preowned certified vehicles available. A representative from the dealership contacted me within an hour to answer my questions. Haven’t found exactly what I’m looking for...yet, but would be happy to work with ‘‘tis dealership.
I gave it 5 stars because it deserves five stars I would recommend this dealership to anybody and Douglas made us welcomed at the car dealership and made sure everything was good on the vehicle before we took it very nice guy
Best car buying experience I ever had
by Mark at SPT from Tampa, FL
January 11, 2019
Shopped the entire State of Florida for a Pacifica just the way I wanted it. Ferman blew away the field with both selection and price and it wasn't even close. This dealership is full of professionals that aim to please. Miguel was our salesman, he bent over backwards, was honest and straightforward and made the experience a pleasure. They have a new customer for life.
Steve was a pleasure to work with. Greeted us the minute we walked into Ryan Auto Mall. Asked the right questions to put us into the vehicle that fits our needs, made us feel very comfortable, you can tell he loves his work and is very good at it. Everyone there was very friendly and said hello. We had bought many cars from Ryan's which is why we came back. Great Dealership!
by Alissa from Kannapolis, NC
January 7, 2019
Great van/crossover! Very stylish. Interior is very well made.. sleek , roomy. easy to drive comfortable to drive! Has good get up and go! Safety features are great!
My wife and I went in and were looking for a reasonable vehicle. Our salesman, Doug Rambow, did not try pressuring us into anything we didn't want or need. He listened to our wants and showed us only what we were interested in purchasing. This was by far my most enjoyable experience in buying a car and I appreciate all the help I was given by Doug.
I miss the Honda Odyssey.
by Minivan Mom from Milwaukee, WI
January 2, 2019
This is a good looking vehicle and very comfortable to ride in. Having Stow and Go for all middle and rear seats us great! Parking assist with back up camera is very helpful as well as the sensors on the side mirrors. The radio is easy to operate and I appreciate controlling the temperature for the whole vehicle from the front. My frustrations with the Pacifica are in the interior use of space. Putting 3 children's car seats in the middle row is very tight. The center console is small and not closed in( front or back) so one is limited with what can go in that space securely. The cup holders are small, limiting the size bottle or cup one can fit there, especially in the door. Some of the storage pockets are so small and such an odd shape, they're not usful. The Pacifica is nice, but I expected better than this from Chrysler.
I needed 2 fleet trucks, worked with Doug at Ryan Auto Mall in the past soni contacted him again to help. Doug showed me the best value for my fleet and made the process easy for me. Family owned and operated at Ryan!
Traded in a 13 yr old Odyssey
by Vanperson from Allentown, PA
December 10, 2018
Good looking car. There was a period of transition with all the bells and whistles, even on the L. Passengers all like the ride, but head rests have a strong forward tilt for some riders. Do like the bells and whistles, esp., flasher on mirrors when cars approach. Heat and air are both great.
done business with Doug in past. always went well. 25 words minimum? doesn't take that many to express my experience. if they was a problem I would have 25 to say..
Horrible video and GPS interface
by Chad from Waverly
December 6, 2018
The video controls have no button info and is extremely clunky. For instance you have 4 direction arrows and an ok button. No play button. So when the kids are wanting a movie to play you are blindly trying to get it to work while trying not to get into an accident. The GPS is more of the same. The voice commands while driving are extremely limited as to what you can say. It does not find normal reference points (could be from the lack of understood commands and references), it starts by asking you what country you are in, if it messes up the voice recognition in the 5 or 6 questions it asks you, you have to start over which is 70% of the time. The styling is great, the performance is as expected from a known platform but the user interface execution with the knowledge there are kid demands is some of the worst I have ever used. As a user of a vehicle like this and as a parent you have enough distractions, trying to use basic functions of the interface shouldn't be your biggest distraction. You are taking your eyes off the road way too much to try to figure out the vague controls that you just end up pushing whatever because there is no function assigned but its the only thing you have. Whoever designed this must not have kids and missed the idea to design a safe, easy, and a stress free user interface. This van concerns me for the safety of my family when sending my wife and kids out in it.
I went to Ryan because my husband told me to! I was greeted by Destiny and she talked to me as a person not a deal to be made. I wanted to test drive a vehicle and she found it and we went for a drive. I wanted my husband to drive it too so we scheduled an evening. Destiny had the car warmed up and ready to go when we arrived. We were waiting to hear from our insurance so we couldn???t make the deal that night. When I called Destiny she was actually home, I???ll. She still worked the deal with her managers and myself while home sick! We had a wonderful experience with Destiny and Ryans???!
As first time buyers from Ryan's dealership, our expectations were surpassed! Sales, service and a quality vehicle made us happy to purchase our vehicle here. Doug's attention to detail and outstanding communication will bring us back! Thanks, Doug!
Rocky helped me not only trade in my car but I was able to get a brand new car - EXCEEDED my expectations! Thank you!
The nicest vehicle I have ever owned
by StephenF from Dickinson, TX
December 15, 2018
The Pacifica is extremely nice, has more amenities than we actually originally were after, has a comfortable ride akin to a Mercedes and has been reliable in the past. We have 3 kids under 11 and it makes transporting them around for daily tasks easy and safe.
Had a great experience at this dealership. If your looking to buy a vehicle go talk with Tyler Pinska!
He did a great job getting my questions answered.
I would highly recommend this dealer as they are holding themselves to a higher standard and it definitely shows. Thanks again!
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