The last time I bought a car was back in 1997, so when I finally decided to give up that vehicle, I started online. I had no idea that, when I would look at the websites of car dealerships, someone would call me within 5 minutes. When I was looking at the Prescott Brothers of Rochelle website, the phone rang. I just waited for a message on voicemail because I was not sure I wanted to talk to anyone yet. After a few minutes of chatting with my boyfriend Glenn, I decided to give Rob Jasper a call back to talk about test driving a Ford Edge. Like I said, I only planned on test driving the car.
I ended up buying the car because I totally enjoyed it, and Rob made the whole process go smoothly. I even had some uneasy thoughts about what I was getting myself into and he was always patient and understanding. Everybody there treated me with great respect so I would highly recommend anyone to shop for a car at the Prescott Brothers dealerships.
We bought an older vehicle that had substantial issues in the first year. Since Majeski had a great reputation until then, I brought the issue to the Sterling store management and then to Greg, who was surprisingly concerned and sympathetic for a large business owner. I won't put him on the spot with specifics. I will say he made a correction for us, apparently just because he wanted to, as he didn't have any legal obligation to do so. I was ready to write them off because their claim of quality vehicles seemed to overpromise. In the end, our experience is that Majeski has good customer service and good vehicles and even when a dud slips through the system, they aren't just going to leave you hanging. To me, THIS is why you pay retail price instead of buying from a stranger off the internet.
by Gloria and Don loving our 2017 Ford Escape! from Lena, IL
June 3, 2018
We've always been satisfied at Fairway Ford in Freeport, IL. Whether it's for an oil change or looking for a different vehicle, we've been satisfied and probably will continue there for our vehicle needs. Thanks Fairway Ford!!
Bocker always does a great job! The service dept is friendly and professional. Love that they vacuum the interior after an oil change. I've purchased several cars there, and have all service work done there. I trust them to do good work at a reasonable cost.
I recently had the pleasure of purchasing a 2016 Corvette Z51 convertible from Wheels by RT. Brian was my salesman, super friendly and always available to take my calls. Terry is the finance manager that handled all my finance needs.
I picked the car on the internet, and completed the financing too. The whole process took 24 hours! Amazing customer service! Beautiful dealership too. My wife and I flew from Spokane WA to Chicago, then took a pleasant one hour bus ride to Rockford, where Brian picked us up. The car is everything I had imagined, and then some!. I would give this dealership more than five stars!
We have buying cars and trucks from Barkaus for years and years. They always treat us right. We have never had a bad experience dealing with this family owned business. Would highly recommend Barkau and Sons to anyone.
This was a fast easy experience. Tim answered all my questions and was patient with my indecision about what vehicle I wanted to purchase. Tim showed all the features of the vehicle and how to access them. Everything seemed to go smoothly as I was not waiting around long for paperwork or questions to be answered. I left the dealership confident in my purchase.
Found my new truck online and Tim made the purchase extremely easy! He was super fast at responding to any messages sent and got any information I needed immediately. I drove 3 hours to buy my truck and would do it again, I would also recommend him to any of my friends or family. He even left me a surprise when I got home, but you'll have to buy from him yourself to find that out.
Tim Border was our sales representative he was completely professional and very quick to answer any questions that i had. This was by far the easiest place i have ever made a car purchase. They gave me the time i needed to think everything over before making my purchase, when i needed to make a phone call or consult with somebody before a decision i was given as much time as i needed. Ive been to car lots where salesman were way too pushy trying to have you make a purchase you were unsure of and that was not the case at all with Tim. I needed to take two test drives with me and my fiance and once eith my father to get his input on the vans performace and we were all very pleased with the condition and performance of the vehicle. I had a concern about the wireless headphones for the DVD system and Tim made sure to get batteries for them so i could test them out before leaving. I would reccomend J.H Barkau to anyone i know in the area looking for a reliable vehicle from a reliable dealer. My fiance and I are extremely satisfied with our 2015 dodge caravan. Thanks Tim and i will definitely be a repeat customer! Quality of work i did not rate as i have not needed any work done to my van i will definitely update as needed though.
My wife and I identified a vehicle online and our salesman Tim Border made the transition of trading off our current vehicle to our new one an easy process. After taking a test drive, we knew this was the vehicle (at the right price) for us. After a few days, our loan came through from our bank. Tim held the vehicle for us. On a rainy Tuesday we traded our rusty (no heat) Uplander for a shiny, like new, Town and Country and hit the open road. We highly recommend Tim to others looking for a new or used vehicle.
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