The service was Awesome. Friendly, Courteous and very helpful. They were busy but made time to take car of my vehicle. When I forgot a personal item there and they were kind enough to bring it to my house! What dealership does that? WATSONS.
They are completely focused on customer service!
Dan Smithgall was such a pleasure to work with. Helped me through every step of the process and explained everything clearly. He took all of the stress out of buying my first car. After working with some shady salespeople, K&M was a breath of fresh air. Thanks guys!
Since my previous vehicle needed service work in an amount far beyond what it was worth, a replacement was needed right away. Explained to the sales staff what I was looking for, and was presented with several options, given the time and space to decide and was not given any hassle nor was I tried to be "steered" towards something else.
Very satisfied with this car buying experience.
Had a great experience today at K&M Dodge. We came in with our kids around our legs screaming and Dan Smithgall worked with us, and our kids, to find the car we have been looking for! K&M Dodge was quick and helpful with all the paperwork and made things seamless in a short amount of time! Thanks Dan
We recently bought a used vehicle form K&M. We experienced a few hiccups during the buying process (several issues with the vehicle) but K&M made everything right. We worked with Dan and he was great (very fair and honest). He wasn't pushy and didn't try to sell us over our budget.
Had a wonderful experience buying a van at K & M Dodge! Dan Smithgall went above and beyond to make sure we were pleased with our purchase! He will give you the best deal possible to work within your budget. Not only was the vehicle cleaned/washed/waxed, scratches on exterior were removed. He also made sure we left with a full tank of gas, DVD headsets for each of our kids, and 2 key fobs. Would definitely recommend!
We had been looking for a certain version of a used vehicle, our initial search was on the internet. We stopped at several dealers. From our initial phone call, to the initial visit and test drive, the sales staff was timely and knowledgeable. As we progressed through the purchase they were very accommodating, was amazed that they detailed the car, topped off the gas tank and we were able to take the vehicle home that night. We had purchased a vehicle from K&M several years ago, that is why we went back this time and would again in the future.
Initially went in looking for a specific vehicle. After talking with Dan Smithgall and going over what we were looking for as far as year, mileage, amenities, he pointed us in the right direction and found us a great used vehicle with fewer miles than we initially planned for and a year newer for less money. Cannot begin to say how professional and excellent his customer service is. If you are looking for a new or used car, go see Dan Smithgall and he will definitely do you right.
Its always intimidating buying cars from dealerships, but Duane in finance made the whole process simple and easy! he explained everything and made an extra effort to make sure everything was right! i would recommend Van Andle & flikkema to anyone and everyone. Your treated like family as soon as you walk in the door.
After my wife's Town and Country was totaled we decided to look at the Pacifica's. Kyle Schuiteman greeted me in the new car showroom and took the time to listen to what we wanted. Kyle found us exactly what we wanted with the added safety features I was unaware of. My wife is thrilled with her new van and we appreciate Kyle at VF for his excellent service.
Mark Schatz was very professional, friendly, knowledgeable, considerate, and just flat out good as a salesman. We went to other dealerships and it just wasn't the same. We told Mark our bottom line and he went to work for our family. He got the job done to our satisfaction. I would recommend Mark to family and friends. Duane was very professional and helpful as well. You have a good team at VF cars.
Working with Dylan made the purchase of a new Jeep Wrangler for my wife very easy. Dylan made himself available anytime to answer any questions and work with me to get the best price. If we ever need to purchase another Jeep, we will be going to Van Andel and Flikkema!
I was really happy with the friendly service and EASE of my recent purchase from Van Andel Flikkema. I had only bought a car once before this purchase and I was a bit nervous going into it, but they made it so very easy. Mark Schatz was my salesman and was awesome to work with.
We arrived an hour early but they were already waiting for us. Mark Schatz was our sales man. He wasn't pushy and just gave us all the information we needed to make our decision. They didn't push us to purchase. We would recommend him and the dealership to any of my friends and family.
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