Our salesman was Jake and he was very helpful. I'm glad he is non-commissioned which made us feel no pressure. The whole process was quick and painless. I also like the Maguire lowest price guarantee.
Best car buying experience I ever had
by Mark at SPT from Tampa, FL
January 11, 2019
Shopped the entire State of Florida for a Pacifica just the way I wanted it. Ferman blew away the field with both selection and price and it wasn't even close. This dealership is full of professionals that aim to please. Miguel was our salesman, he bent over backwards, was honest and straightforward and made the experience a pleasure. They have a new customer for life.
This was my first real car buying experience and I couldn't be happier with my purchase and the customer service ( Teresa )...from the moment I walked through the door I felt like a valued customer not just a number or a commission. I got exactly what I wanted and was treated with respect and kindness. I will be going back for my next car.
by Dubbski from Columbia, Maryland
December 14, 2018
I’ve had my 2013 300 for about 3 years now and I have to say this car has really been good to me. With a little over 100k, she still riding like a champ. My annual maintenance bill on this car is nowhere near what some other high end luxury car owners would pay. It’s definitely a head turner. If you take care it, it’ll take care if you.
Purchased a Grand Cherokee Summit last year and wintered in Arizona for the last 10 years. Staying in New York this year and really wanted snow tires installed before any inclement weather. The Friendly staff had them ordered and installed the next day!
Chrysler has come a long way!
by MrX from Rio Grande
December 7, 2018
I rented a 300 White in California, overall the car was great, good power, good handling all worked as it should. The only drawback is that this car gives from 21 go 23 MPG combined, it consumes as much gas as a economical V8. If it would give about 30 to 35 MPG it would be a mlm perfect car. I got 2 V8's that are much older and provide the same MPG.
Freindly. Lol. Sales person and sales manager worked hard to earn my business. I required detailed specifications for specific job truck is to perform. Price conscious they met me on every level. Made buying process easy. I did not buy right away. And the sales team waited without pushing but kept in contact until time was right for me
BEST BUY EVER
by HARVEY LAMB from CHESAPEAKE VA
December 26, 2018
CAN CARRY 7 PEOPLE & DON'T FEEL PACKED IN LIKE SARDINES
THIS VAN HAS ALL THE BELLS & WHISTLES THAT WE HAVE NOT HAD
BEFORE. WE GOT THE VAN @ THE PRICE WE LIKED.
All the staff were very friendly and supportive. They never made me feel dumb when I asked a stupid question:)
My realistic dream car
by Robby Hands from Cumming, GA
December 12, 2018
It’s exactly what I pictured myself in. I love everything about it. It’s overall smaller than my previous Sebring, which is great. Everything on the inside is perfect, and I keep getting compliments about how nice the car is. I bought it the same day I saw it without test driving it, a huge gamble, but I knew it was exactly what I wanted
Dan was wonderful!! Everyone was so welcoming and professional. The teamwork involved in the process is above and beyond as well. It was a great experience!!
Best car I have ever owned
by LuisTPuig from Elkton
December 24, 2018
The ride in this car is great, and this Chrysler 200C with a V-6 has plenty of power, but surprisingly enough also great gas mileage as well. I am really blow away by the quality of the build, and at the same time sad that Chrysler decided to discontinue this great car... but for the next years I am enjoying this great ride.
I have dealt with this place for over 20 years they are the most Fair honest people that I know. John and Charlie bend over backwards to put you in a new vehicle there's nothing they wouldn't do to help somebody. Some of these bad reviews are ridiculous Chilson Wilcox is the place to go.
Great car looks high end with a great price
by KevinFL from Saint Cloud,Florida
November 29, 2018
Car meet all my expectations lots of room and drives great.. the interior is very spacious and comfortable... the car drive immaculatey and great on gas...
As a woman, I've found that there are times the car salesmen deem you as unintelligent when it comes to cares because you are a woman. This was NOT the case at Chilson Wilcox. Charlie was pleasant, informed, helpful and just a delight to work with. I will DEFINITELY be doing business with them in the future.
the best car in my world
by Sukoji B! The one and only baby from Jacksonville, fl
November 15, 2018
My car is one of the best cars ever created in the world right now and I love everything about it! From to color to the rims. The touch screen, the interior, it's spacious and whenever I come through my home town best believe I have heads turning! Yeeesss
We made the trip from Cortland, which is an hour and a half, not knowing what to expect. After sitting down with Charlie and getting the details on the car, we got a GREAT deal on a used Toyota Rav4. I couldn't find any other dealership within $3,000 of their asking price in New York. It was a great experience and well worth the trip, I am so happy with my new car!
Chrysler is Comfort
by N8 from Little Rock, AR
December 22, 2018
This car has style and comfort. My previous ride was an SUV and I was weary of returning to a sedan. The seats, legroom, and handling won me over.
I was really please with my salesman Charlie Griswold. Charlie was very knowledgeable about the Dodge Grand Caravan line of vehicles. Charlie was able to comfortably address every question and concern I had regarding my purchase of a 2014 Dodge Grand Caravan. The buying and vehicle pickup process was seamless without any issue. The vehicle is GREAT! I love it! Thank you Charlie for being such a great salesman.
Great car with great features
by Nate the Gator from Deltona, FL
January 14, 2019
Love the bells and whistles of our 2017 Pacifica. Love the space and comfort. The room and also the styling makes this car worth the price.
I bought a used BMW Z4 roadster from Chilson-Wilcox last Fall. The car had low miles and was in great shape. The price was right, too, in part because convertible season was over. The sales experience was great...no pressure, and very professional. I only put a few hundred miles on the car before putting it away for winter storage. After putting it on the road this Spring, I experienced a problem with the power top. I live about a hundred miles from the dealership, so took the car to a local shop for repair under the extended service contract that I had purchased. The repair was expensive, and I ended up with out-of-pocket costs of a little over $200.
Here's where it gets good. I sent a copy of the repair receipt to Charlie Griswold, and Chilson-Wilcox reimbursed me for my portion of the balance. They didn't have to do that, since the dealer warranty had expired. It was pure goodwill. My customer experience with Chilson-Wilcox has been outstanding.
by Smithums2012 from Fond du lac
January 13, 2019
It's a car and is fun to drive and has power when need it and the sound system makes me feel like a kid again!
This is a good looking vehicle and very comfortable to ride in. Having Stow and Go for all middle and rear seats us great! Parking assist with back up camera is very helpful as well as the sensors on the side mirrors. The radio is easy to operate and I appreciate controlling the temperature for the whole vehicle from the front. My frustrations with the Pacifica are in the interior use of space. Putting 3 children's car seats in the middle row is very tight. The center console is small and not closed in( front or back) so one is limited with what can go in that space securely. The cup holders are small, limiting the size bottle or cup one can fit there, especially in the door. Some of the storage pockets are so small and such an odd shape, they're not usful. The Pacifica is nice, but I expected better than this from Chrysler.
One of my companies service vans became unusable in the Albany area.
After searching the internet for used vehicles in our required condition and price range, I found one right here in Ithaca that led me to a deal with Tom Pritchard. After discussing our situation, I told Tom I was looking for a win/win deal. After a short congenial negotiation, we came to a deal that worked for both of us. When Tom was attaching the new plates, I discovered a crack in the windshield that wasn't there on my previous visit, apparently due to a chip that cracked from the cold weather. We postponed the delivery until after the weekend and he had Choice Auto Glass there early Monday to have it quickly replaced without question. He wanted the vehicle right before it left the dealership.
I was pleased with the deal, Tom and the whole Prichard Team. They followed up a few weeks later to ensure I was happy. I would recommend their "Old Time" way of making a deal to anyone looking for a good used vehicle. No pressure, easy to work with.
Best car ever!
by Jules from Two Harbors,MN
November 22, 2018
I am still in love with my car. Has been very reliable, no issues. Super comfortable for long trips and very spacious! Love everything about it
We just purchased a used 2017 Pacifica 2 days ago. So far it is going good. The only thing missing is USB ports in the 2nd and 3rd row seats. Other than that we love the Van!
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