Used 2018 Dodge Durango R/T for sale near me

First, I do have to say that Jordan is a pleasant, respectful, "upcoming" used car salesperson. With his outgoing, friendly, respectful demeanor, he likely could have sold me just about anything. On President's Day, my husband and I drove about 45 minutes, intending to test drive a specific Wrangler at the Used Car division. The test drive went well with us both falling in love with the vehicle. The negotiations went fairly quickly, despite me having no access to my bank to move around $$$$$ and my trade vehicle not being present. There was give and take on both sides- mostly give on mine, LOL. We arrived at an amicable deal on the price, trade, service contract and promise to fix the heated steering wheel. Ziggy, the finance manager, was pleasant and efficient. We waited an inordinate amount of time for the title work on my trade to be done. On Wednesday as planned, we returned, with my trade and a check in hand. Apparently Jordan forgot that we were coming as we waited over an hour for the vehicle to be "cleaned and readied for delivery." The dealership was not busy at all that day, with staff congregated around the main desk, laughing and joking. Any other time that I have purchased a vehicle, it has been serviced, cleaned, washed and waiting near the dealership entrance. When Jordan finally handed me the key, confirmed that there was no spare key and informed us that the steering wheel parts were on back order (and could take up to 30 days to arrive,) he bid us good bye and good luck. I asked, "so that's all? Is there anything to sign?" Both Jordan and the Finance Manager assured us we were good to go. Everyone had a good laugh when I asked them if they wanted the $27,400 check. Maybe the laugh will be on me if the documentation I have does not show that they received the check. I have to say that the experience was mostly positive. I only wish that the staff had been more prepared for us to take delivery. Jordan did get some points back when he filled the fuel tank before we left. Time will tell about the steering wheel issue.

I had problems with misfire. Cylinder #5 misfire about 135000 miles. It was under extended warranty. Still cost me some dollars because the dealership some other issues needed to be repaired that they say they found and without repaired the warranty company wouldn't replace the Cylinder #5. Now I have 151000 miles and Cylinder #6 has misfire. I have a 2018 GT Plus. Very nice looking car. Now with high mileage it seems like a problem. I had all maintenance preformed including oil changes. That was very important because without that the warranty company wouldn't have paid for the repairs.

This dealership/facility has served us well for the past 14 years and we've purchased 3 different Grand Cherokees from them. The sales staff members (Marty & Ron) that we've dealt with over this timeframe have provided us with outstanding service at all times. Their maintenance/service department has also provided quality maintenance on all of our vehicles, but I will not rate the "quality of repairs" on this vehicle (2014) due to the fact that we have not required any technical assistance to date. Unfortunately, I will comment on the Chrysler product that we just purchased (2014 Grand Cherokee Limited) a couple months back. There is no doubt that they've added numerous bells and whistles to their vehicles that probably enhance the overall capability & saftey of this car, but this "Limited" model has probably the most uncomfortable leather seats of any Jeep that we've owned (we had others from a dealership in Virginia before retiring to Ohio). The degree of comfort that we had in the leather seats in our 2003 Grand Cherokee Overland was several times more comfortable than the new, improved options that they offer today (in all of their Jeep models). Although the "quality" of leather that they're using now may be touted as being a higher grade or better overall quality, they still pale in comparison to the 2003 version. We do considerable long distance driving throughout the year and as you might expect, seating comfort is indeed important. These new seats provide none of that! I've tested all of the "leather" seat options that the Jeep line offers and none of them meet the standards that are necessary for long term driving comfort. We purchased this particular vehicle because it "seemed" to have a little better quality comfort than some of the others on the lot, but that "feeling" of comfort disappeared quickly. In conjunction with the "less than desirable" seating comfort, the quality of the shock support is also suspect, as you feel each and every bump along the highway, which only enhances the low quality of comfort in the leather seats. I will admit that we had "buyers remorse" immediately after purchasing this vehicle and driving it extensively during the first week or two. At this point, being from the "old school" - we will live with our decision (for the time being!).

We've had a few hiccups in the car the one I'd like to most point out that I think there needs to be a recall on the back LED light stripping failure