Highly recommended, smooth out of state experience
by Glen P. from Los Angeles, CA
November 4, 2018
Salesman Brian Trask was a great help in buying a rare car from out of state. All emails and questions were answered quickly and thoroughly, and the whole process was smooth and easy. Great customer service, would highly recommend Brian and the Romain team.
New car shopping at Romain was a positive experience for us. They were friendly & informative. Our salesman was Tyler Emmett. He was great from beginning to end-polite and honest. He found us the perfect car & we love it!
From the start with Paula this was the best dealership experience ever. Steven Ward was our sales person and would recommend. Also talked directly to Tony Toomey. Both were very open with information and invoices and very focused on maximum customer satisfaction. Finance Manager Mickey Hammers who finalized the sale was also focused on our needs and open with the financial side of the sale. Personal best and would strongly recommend anyone looking to purchase a vehicle to start with DPatrick Boonville. It will save you the time and effort it takes to shop around for the best deals. No need to go anywhere else. OUTSTANDING start to finish.
Service was great , except when I got to GreenRiver Rd and Spring Valley my low tire light went off and Lucus Oil was close, so they aired my tires up as my back two tires were low after having my tires rotated and told the air in my tires had been checked.
D PATRICK MERCEDES, Excellent Dealership!
Tony Ricketts, Solomon Moscovith & Jacob Wade & Kasey are “GREAT KNOWLEDGEABLE PROFESSIONALS! SO VERY HELPFUL!
MERCEDES BENZ “CONCIIERGE Service” (Which I have had with each New Mercedes) NEEDS COMMUNICATION & TRAINING SKILLS DESPERATELY “!!!
( Many representatives there I found to be “ RUDE IDIOTS”)!
I was so fortunate to have bought from a great
knowledgeable, caring dealership!!
excellent service and coustomer service ../oil change ,tires rotated in very reasonable time.Always greeted by service people in friendly professional manner.Facility is clean and well maintained
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