My husband and I went in last week for a recall and they got us in and out with out an appointment . Michelle and phill I believe we’re definitely great at getting us taken care of so we could go on vacation! Will be returning !!
A Lotta Bang For Your Buck.
by FIRST-TIME DODGE OWNER from GURNEE
November 26, 2018
I've put over 200k miles on the 5.7L V-8 HEMI Terrific POWER AND RELIALBILITY!! I was suprisingly very pleased with the Durango. Still looks very good inside. The only complaint is the typical Dodge rust around rear wheel wells and doors.
Friendly and professional staff! We felt like a customer and not just a number to the salesman! Edwin was great to work with, he wasn't pushing like some dealerships!
Most reliable car I ever owned
by D2015 from New york
December 19, 2018
All I needed luxury power space comfort beautiful looking great ride has mileage not great but what do you expect from power this the best car I bought for the buck. Willing to trade it in for a 2018 model.
Worked with Joe the General Manager and couldn't be more happy with my purchase and how he handled everything that I needed. He gave me an AMAZING price, I mean AMAZING on a used 2014 Ford Fusion. He worked with me, he even gave me the car before I even paid him!! Everyone needs to come and buy here, they will not only give you a great price on a car but help you out with anything else you need. Going to recommend this place to every single person in Lexington. Talk to Joe tell him Scott sent you.
Most reliable car I've owned
by M1234d4321 from Praie village, Kansas
December 11, 2018
This car met all my needs and is overall best in its class. The 5.7L Hemi is a great engine and the handling is amazing for an SUV. Has no problem in the snow with its low gear setting and stability in the rain. I have am so impressed that I will be buying another.
I had to have my vehicle towed in and I was expecting the worse. It was fixed in one day and the cost was reasonable.
Bad to the bone
by Durango Tango from Troy
January 2, 2019
Black top edition 2018 Durango GT. We love this vehicle. The navigation is easy to use the huge screen on the stereo system is awesome. The whole system is easy to use and user friendly. The interior is awesome grey leather heated seats and steering wheel combined with the remote start. Means no more jumping into a cold vehicle on the very cold days. The interior is very well laid out from cup holders to the smoke supply of storage boxes throughout the vehicle. Very comfortable. The black top edition exterior speaks for itself. Rhe new hood scoop dodge added is a awesome look on these SUVs. I get thumbs up from a lot of drivers on the road. The dual exhaust sounds great and this thing has zero lack of power. The handling is amazing for an SUV. We couldn't have asked for better looking better functioning SUV for our family. Oh and guys you can look cool in a family SUV. This is the one.
Great place to buy a car from...
My husband got his car there and after we seen we got a great deal we went back a month later and bought a mini van for the family... Thank you Broadway Auto Mall and your team...
Hate to sell this solid reliable Durango
by TexasBob from Tomball, Texas
September 18, 2018
Have really enjoyed owning this SUV and would not sell it if I had not retired. But we only need one car now. This is a solid, reliable, well-lbuilt vehicle and the only issue has been that the Pentastar 3.6 Litre engine had a smail design flaw which was recently fixed under warranty because the left half of the engine has a 150,000 mile 10-yr warranty. Only those Pentastar engines build before August of 2012 are elligible for this extended warranty and FCA is not advertising this, you have to search it out using Google.
Love, love, love it! Bought this car to replace a 2014 Dodge Journey destroyed by utility truck running a red light. 5-star side impact rating on both cars sold me. This car gets better mileage than the Journey and is a LOT bigger.
I had a good experience with talking with representative. I was not able to find a car that day, but always had good deed back so when I do purchase will definitely be the first place to go.
Most Reliable and Safe vehicle for my Family
by Dodge Fan for life from Stanwood, WA
November 23, 2018
This SUV meets most of my needs. Plenty of leg room. Even the 3rd row seating is comfortable. 2nd Row seating leans back, so my girls can sit back and relax on long road trips. Has stock AC outlet in 2nd row for accessories. Strong reliable Hemi engine has never left us stranded or worried about any failure. Short wheel base makes for great steering and balanced weight in bad road conditions. Rear doors open to 90�, much further than any other rear door I’ve seen or used, which makes loading and unloading much easier.
Went there after going to multiple other dealers. Having 230 plus vehicles, we actually felt like we had options. Once we got there we where given time to actually walk around and look. WE found the perfect car for us and financing was very simple and quick. WE left there in a matter of 1 hour and 30 minutes.
Best car I have owned!
by Love a Durango from Wetumpka, Al
January 5, 2019
I have owned this vehicle for 12 years and have had minimal repairs. It was purchased used at 1 Year old. Very reliable and comfortable. Spacious and perfect for a multi-child family. DVD system is great for trips and leather interior is durable and easy to keep clean. Plenty of room for luggage, sports equipment and friends!
I bought a used Audi at Broadway Auto Mall, after comparing prices extensively with other dealers. On the way home, the engine light came on and the vehicle lost power. I parked it and called the Auto Mall. They had towed and worked on it until it was fixed right...it turned ou to be a complicated problem with the turbo, and they replaced the turbo at no cost. I am sure they lost money on this car to take care of me and gain a happy customer.
This car really meet my purpose in long drive.
by Larry from Iloilo
December 10, 2018
extremely a nice car. good even in traffic and great in rolling and winding roads, fuel consumption for this kind of car in understandable knowing of its 8 cylinder engine
The men were very respectful to me I am a female buying my second car ever. They Took me around the lot 3 different times because I was indecisive. Help me with new tires. I just recently paid this car off and I am still driving it around. All I have had to do is keep up the old changes and change the brakes. I was very very very blessed! I won't go anywhere else ever!
Love my Durango Limited
by CPA1979 from Lynchburg, VA
August 16, 2018
After leasing one when I hit a deer, I wanted to own this car/SUV. It is the 6-cyl, AWD version and it has been all I wanted. In the two years plus that I have owned it (bought used from lease), I have received greater than promised gas mileage, zero maintenance, and it has all the room we wanted for travel and around-town hauling.
We were so happy after the first time dealing with Don Franklin and our salesman Darryl Bond it was an easy decision where to go 2 more times! We got great deals with no stress or pressure, Darryl Bond worked hard and found us exactly what we wanted and got us a really good deal. I have and will continue to send people there including my parents! This IS the place to go! #007
Second time owner
by Chris H from Suffolk, Va
December 22, 2018
I genuinely love my Durango. I currently have a GT V6
And previously owned a Citadel V6. My current Durango is my personal car, as I have a company car for everyday. Since I don’t want to drive the kids in my Mercedes sedan I picked up another SUV. It’s comfortable, reliable and I love the style. The controls are intuitive and I will say that UConnect is much better than the system in my wife’s Honda or my company E Class.
They were prepared, friendly and gave us quick service at a late hour. They had the exact car I wanted for the best price. I would definitely recommend them to others.
2018 Durango RT Blacktop
by Holly B from Boiling Springs
December 21, 2018
I'm in love with this suv! It's the perfect size for me. Love the black leather with red stitching. Easy and comfortable to drive. Looks tough yet sleek and modern. Love all the driver assist features!
After spending the first half of the day having an awful experience with a local dealer, I looked online and I found the specific car I wanted at the Don Franklin dealership. It was an hour and a half away from where we lived. Not wanting to waste the miles or their time, I called to see if they could get me the car at the price I wanted. After 15 minutes total they had met my price point and a statement was being emailed to lock in the price. I was beyond impressed with Jon Berry who helped us with the entire process. He was no nonsense and upfront about everything. We called on the drive there and he had everything ready when we arrived. The entire process there took an hour. We left with the exact car I wanted at an even lower monthly payment then I asked. Very impressed with this dealership and we would drive an hour and a half again for our next one.
Very comfortable and very practical
by PGBC from Western suburbs of Chicago IL
December 17, 2018
Plenty of room all around and plenty of storage very nice to drive,looks great drives great also has very updated features with USB and navigation xm radio Bluetooth technology
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