Looking for a very particular truck. Bob Benson was the only dealer of 6 I talked to willing to go get it at the price we agreed to. Picking up my new F250 Friday. Awesome job - Thank You Bob and staff!!
Most reliable car I have owned
by Jcrabtree77 from Denver,CO
January 8, 2019
Drives smooth. Seats are very comfortable. Bluetooth is excellent. Does very good in snow. Extra storage compartments are handy. Overall very happy with purchasing my 2014 Dodge Journey
So there I was on the phone with a dealer telling me it would be 3 wks to get this recall issue fixed on my 2018 Charger. When I decided to look for another dealer I found Banks Crossing and gave them a call. When I spoke with John on the phone he said he could get me taken care of in just a few days! My experience today was awsome with John and JB. Not ONLY did they get me in sooner but in and out in less than an hour. Thanks for stepping above and beyond to make sure the customer is taken care of! I will surely be back and recommend family and friends here!
I love this vehicle. It fits my big family.
by SarahNelsen,family girl from PONCA CITY
January 14, 2019
The three rows of seats in this vehicle are excellent! My gkids love it. Thanks for the experence. I would come back to Heather Cennon in a flash
They meet and surpassed all expectations. I would highly recommend this group of guys, Aaron and Chris, to any one in search of a vehicle.
Hands down GREAT vehicle
by Erica from North Freedom, WI
January 10, 2019
This Journey has so many features we still have not figured them all out. Never thought we needed a vehicle that is this loaded but may never buy another vehicle besides the Dodge Journey. Handles great in the snow, very reliable and there is something in it for all 4 of our kids aged 3-18.
Was looking to replace my Toyota and get into a full size truck, looked within 300 miles. Was very impressed with how quick and polite Josh was with returning my emails. He fought hard to get a deal done and we did. It was a great purchasing experience!
Critics most hated SUV
by KB from Southern California
December 28, 2018
This is a great vehicle for the price. It rides and handles just fine. It comes with many standard features that would cost extra with other SUV’s.
You can buy a loaded Journey for around $29,000. You would have to spend thousands more to get a fully loaded SUV from any other manufacturer.
So what if it is an old design. ( The VW Beetle was around for 30 plus years and sold like hot cakes.)
It looks like an SUV should and is super smooth on the rough roads of California.
The automotive critics hate this SUV for reasons I can’t figure out. Read the critics reviews and then drive one. There is absolutely nothing wrong with this SUV. If you buy a Journey and are worried about reliability, purchase an extended warranty. You probably won’t need to use it though.
If you are in need of a new or used SUV and don’t want to spend tons of money, then the Journey is a great choice for an SUV.
I went to view a vehicle I had seen online and within an hour I had purchased it. The salesman Shane Peale was wonderful to work with. He was knowledgeable, courteous, and efficient. I got a good price on the car. I obtained financing on the spot, and within an hour I was the proud owner.
Great family vehicle
by Ebell from Rogers
December 10, 2018
Great gas mileage, room for everyone and has the touch radio, mp3 hookups and Bluetooth all the luxuries of a sport vehicle. Has store in floor boards for middle row, which is very handy for kids.
All the service/warranty needs and dealer installed options that I have had on my 17 Ram 2500 I never had a problem with my experience at Hayes of Baldwin. Nathaniel and the Service Manager have always treated me right while being professional, respectful and honest with me. They both take the time to listen and understand the concerns that I have with my truck.
This is one of the best cars I have owned.
by Nukdarter from Hampton
December 18, 2018
My wife and I love to go for rides and this SUV provides plenty of comfort. Stylish and dependable for all future trips and golfing events.
Found exactly what I was looking for! Very friendly, fast, and courteous staff, especially my salesman Rocky and my finance man Dan! Thanks guys for such a smooth and seamless transaction! I highly recommend this dealership!
I love staying in the Dodge Family!
by 2018 Dodge Journey from Dearborn Michigan
January 12, 2019
I’ve leased it for 2 years in 2016, and am leasing another one for another 2 Years. I Love the Journeys and Dodge cars period!
Excellent customer service! Took care of everything needed. Very helpful.
Love my Dodge Journey Crossroad
by Gmd74 from Bowie tx
December 31, 2018
This auto is very stylish and sporty. Does have 3rd row seating. Includes many features that I love such as push button start, hands free talk, Bluetooth, rear climate control, front wheel drive. I am 100 percent happy with my purchase!
I had the ABSOLUTE BEST customer service that I have encountered in a long time with any car dealership. The staff was friendly, I did not have to wait a very long and they knew exactly what they were doing. I will definitely be a long time customer with this dealership.
Never owned a Dodge until I bought this Journey.
by Tomo- Fishin' Fool from Warsaw, VA
December 30, 2018
Have really been pleasantly surprised with the way the Crossroad performs, rides and handles. The 3.6L engine is very responsive and provides plenty power. The only downsides are poor gas mileage and the manual rear hatch.
My sales representatvie was Joe Vogel. He was very patient and kind to us. He was very helpful to us in helping us find the vehicle that we needed. He was very up front and honest and straight forward with me from the very being when I explained the situtation and what we needed and a time frame we needed a vehicle. Joe sayed with us the whole process. He made the whole process easier and less stressful for me. If anyone needs any help finding a vehicle that fits you, your situation, your financial situation or even a vehicle that is best for gas mileage, he would be the person to talk to. Just ask for Joe Vogel.
Have purchase some 15 + new vehicles. This is the
by TheHunter from Hickory NC,
December 8, 2018
Have purchased some 15 + new vehicles to date. This is the best value for the cost to date. It also works well for handling work supplies and transporting of 5 adults.
Fantastic experience with my salesman Shane! My family and I will only buy here from now on! I can not recommend them highly enough! Very nice folks and I got an amazing deal!!!
Listen to the people who own a Journey!!!
by Lancem46 from Sanger TX
January 4, 2019
The Journey exceeds all our family needs!! Plenty of room up front and the 2nd row. 3rd row suited for kids. Very good ride and love the steering! It turns like a small suv but has the room and comfort of a larger suv. The engine is plenty peppy enough for me. Had it fully loaded with people over the Christmas holidays to go look at lights. Had no trouble accelerating to get on the the highway or keeping up with traffic. The so-called experts are so far off!!! Absolutely love it!!!
The entire staff at Hayes put their customers in a friendly and relaxed atmosphere to insure good customer service to achieve proper and satisfaction concerning the attention given to customer;s vehicle...
Muy comoda, espaciosa...
by Maria martinez from Kissimmee, Fl
November 10, 2018
Esta guagua cumple con todas mis expectativas, muy comoda, muy espaciosa, economica en cuanto a la gasolina, con sus tres filas de asientos es mas practica para mi familia
I have always had all service work done on my Ford Freestyle and Ranger done at this establishment. I have been pleased with the service, their courtesy and professionalism. I am currently waiting for parts to come in to replace a compressor in my Freestyle and I know I can count on it being done correctly and in a timely manner.
by Kelly from Sedalia mo
December 8, 2018
This car runs very good and excellent car good gas mileage alot of room for family and trips and able to go and get were we need to go
Jason Craft was one of the best salesman I have ever worked with, he paid attention to detail and answered all my questions and kept the whole process of buying my new Jeep Renegade a fun an exciting experience.would recommend Jason Craft to anyone needing a new or used car!
Comfortable interior and athletic power train.
by Waterfall1229 from Rockford, Illinois
December 15, 2018
I currently have 65000 miles on my 2014 Dodge Journey. When I initially test drove the vehicle it had a squeaky front shock that still to this day will squeak at low doped bumps. Dealer initially said if it would be a safety issue they would fix it, but it has been fine this whole time. And yes I have had 4 different dealerships inspect it over the years. The only mechanical problem I had was when the oil pressure sensor went out. It was fixed under warranty at 33000 miles. I have the 3.6l v6 and and. I get 23 highway with cruise set at 80 mph. City driving is at 17. Overall average 21mpg per tank with combo city highway driving. And system works well, but if it experiences excessive slip it disengaged and only the passenger front wheel will give traction. Light will come on stated to service and system. But all you need to do is stop, urn off car and wait 30 seconds for compute to reset and it becomes active once again. Interior is comfortable, second row leg room is a little tight if your 6 foot or taller. 3rd row is for 12 and under, definitely not for anyone over 5 foot tall. Hoping to get 200000 miles out of it. Will write another review at 100000 miles.
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