Chase Wilson was on the lookout for a truck that would meet all my criteria (and it was a pretty specific and detailed list). When he called that a truck had come in, he was right and it was very sharp — just perfect. He was upfront and straightforward with the deal, and it was mine the next day. Heath had all the finance paperwork ready, and it was a quick and painless process. I felt that they both were genuine and had my best interest at heart.
Great service and all around great treatment at Don Vance Auto Sales in Marshfield, MO. Dan Miller answered my request on Cars.com about a Lincoln Town Car. He was very helpful and an all-around nice fellow. I bought the Lincoln I had inquired about and so far am very happy with my purchase.
I found a vehicle on the internet that I was interested in. When I called the dealership, I spoke with Dustin. He was very helpful in answering my questions. We agreed on the specifics before I ever saw the vehicle with an understanding that his description needed to be accurate. I drove 3 hours to the dealership to see the truck and finalize the purchase. Dustin had described the vehicle very accurately and I was pleased after inspecting the truck. They have a great selection of used trucks and I recommend visiting the dealership to pick one out. Had I not picked mine out before visiting, I would have had a hard time selecting one because there were 3 or 4 that I would have considered.
I am a Ford customer that was in MO for my son's graduation from Ft. Leonard Wood Basic Training. It was pouring rain and my tire was nearly flat. I could see a heavy duty staple had punctured my tire. I had no idea where to go. My son saw the Ford sign and said, "Hey there's a Ford dealership." I am a Ford Owner Advantage Rewards member and thought at least they could point me in the right direction. I was directed to pull my car into the bay. After a short period of time, the mechanic came back and announced that my car was done. I asked him what the charge was and he said, "No charge, ma'am. " I was stunned. I cannot express how grateful I was to be a Ford owner at that very moment. They went above and beyond to help me in an incredible time of need. If I were local, they would have a lifelong customer. My Ford dealership in Waukesha, WI is my normal go to. I will continue to be a Ford customer for life. THANK YOU SO MUCH!!
This has been the best experience that we've ever had buying a vehicle. Everyone was so nice and friendly. Answered every question that we had. When we buy another vehicle, we will be going back. Definitely, got customers for life.
I purchased my truck living 1,100 miles from the dealership. The salesman, Brandon, was very professional giving me a true description of the truck. Needless to say, I was more than pleased when I saw the truck for the first time. All information given to me by phone was accurate, and the sales process was very smooth. I hope to do business with this dealership, and more especially, Brandon, in the future. I highly recommend to anyone that you consider purchasing your next vehicle from Garven Chrysler Dodge Jeep.
Mitch was our salesman and Andy was our finance guy. They both were great. Initially the price of the vehicle and the payments were too high so I shopped around elsewhere and they begged me to let them try to beat the other guys deal. I have them an extra day and they did it! I got my payment to be exactly what I wanted with a great interest rate. Thank you guys for everything! I love my brand new car!
I had gone to 4 different dealerships shopping for a new RAM. Ended up at Don Vance in Marshfield. It was an hour and a half drive but ended up being worth it. Adam Clair was the absolute best. I took up 6 hours of his time and he never once was impatient with me. He never rushed, pushed or pressured me. I also feel like he got me the best possible trade-in value for the car I treaded it.
Overall it was a comfortable experience and I look forward to doing business with Don Vance in the future.
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