My husband and I came in here and our sales rep Ryan was extremely friendly and was very patient with all the questions that we had about the vehicle. When it came to our trade in the worked with us and we worked out a reasonable compromise, and they were forthcoming with the explanation of how they came to their figure. It was a nice change. Next came financing, I came in pre approved and the worked to beat my rate and got me a fantastic deal! Will recommend Ryan and Auction direct to friends and family!!
I had been shopping online for a vehicle and a friend recommended auction direct. Once I found something I liked, it was a short time between submitting my information and getting a call. The salesman was wonderful. No pressure to buy and wanted to make sure I got what I wanted. It was a fast and easy process. I will continue to buy from auction direct
did all my work over the phone and when I drove from eastern ny to Canandaigua 230 miles I was greeted professionally and everything was as good or better than was promised over the phone which was a big concern of mine because of past dealer nightmares. I've bought vehicles as far west as Arizona, Oklahoma, South as far as Florida and north Carolina NEVER had a better experience. I'll definitely buy there again. Chris my salesman and Steve in finance were truly a joy to work with they both worked diligentl to meet my needs. GREAT EXPERIENCE !!!!
I have found this dealership to be a well run, professional organization. My experience involved a cars.com search with a early afternoon trip from a Rochester suburb to Evans to review a specific used car. A natural issue for anyone trading a used car is perceived vs actual value of the car being traded. This was seamless at Evans. My car had come mechanical issues (at 135,000 miles most cars do) and Evans was fair and reasonable when valuing my trade. That allowed me to focus on the late model low mileage certified Chevrolet that brought me to the dealership. I couldn't find anything wrong! Not with the finance (3.09% APR from their banker vs 4.29% my credit union offered); not with the expedited paperwork; nothing. I'm a fussy quality engineer. Evans matched my attention to detail. No question. I will not hesitate to consider Evans in the future. Of course, the new-to-me late model Malibu has been terrific. This is my fourth Malibu (Impala before that). Great car at a great price.
I have purchased many vehicles in my lifetime and found this dealership easy to deal with--no high pressure, no back and forth to the sales manager to negotiate the price--Sales person Christopher Curran provided efficient and friendly service. Any questions I had were answered. I purchased a tri-fold tonneau cover, running boards and bedliner for my new 2016 truck. There were no delays and truck was ready when promised. I am very happy with my purchase and want to thank Christopher Curran and Aaron Ward for all of their hard work. Stop in and see them at James Cars --The Dealer for the People.
Having limited credit I was drawn to the "For the People Credit Approval Process." I am ECSTATIC to say that they went above and beyond and not only managed to get me within my budget on a NEW 2016 Chrysler 200 (first [reliable] car too) Danny, Aaron and Jason not only got me approved on my new beautiful new ride but also gave me $2,000 dollars MORE than what my hunk of junk 2004 chevy cavalier was worth. It amazes me how much they helped me out and I am very grateful for all of their hard work! Give them a shot, I promise you won't be disappointed.
I heard their radio ad offering $5k for trade-ins even if I owed more on it than it was worth and I thought this is for me!! I was "underwater" with a lemon that was old and going to die before I'd even paid it off! They gave me $5k for it and I got a great rate on a new Jeep despite my 550 credit score! I normally don't buy American cars but this was a GREAT deal. Chris Curran, my sales rep, was a nice guy and quite respectful.
i have purchased 3 cars from this dealership. They are so accommodating, honest and easy to deal with! Will def purchase here again!
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