Used Dodge Journey for Sale in Spokane, WA

They got the job done on time just like it was promised

Although the car has 3rd row seating and comes with some updates from the end of this current decade, the car itself seems like it will face many car servicing. From the Bluetooth not connecting properly, USB ports not charging, loud engine noise and car acceleration issues. Very disappointing.

I've been having our cars serviced at Autonation Spokane Valley for 10 years and never had a bad experience. I really appreciate working with Mat Keller in the service department and RJ the Toyota Tech.

Car is very roomy in the inside, driver seat very comfortable on my crossroads, it handle well on turns and smooth drive, Im absolutely happy with this vehicle

This is my second vehicle purchased from Vroom in the last 12 months, and I can't imagine ever buying a used car from a brick-and-mortar dealership again. Vroom offers a terrific selection of late model used vehicles. The pictures really make it easy to know what the car looks like. I purchased a 2015 BMW 5-series, and the Vroom price compared to a similar make/model/mileage vehicle from CarMax was $3,000+ cheaper. I selected my vehicle over a few weeks of looking at photos. I filled out a credit application online, and they immediately called me to finalize the app, discuss rates and payments, and to get my $500 deposit. I received a loan package via FedEx 2 days later, signed all the paperwork, and sent it back in the pre-paid FedEx envelope they provided. About 3 days later, I started getting emails to schedule delivery. The process only took 9 business days from the moment I made the deposit to the moment I got my vehicle. The vehicle was clean, just as described, and runs great. Now I just need to get a state inspection and add this to my insurance policy, and the tags will be mailed to me in a few weeks. Thankfully, Vroom gives me a 60-day temp tag so there is ample time to receive the plates. This is the future of car-buying, and the 7-day money back guarantee makes it the perfect way to purchase a used vehicle.

I am a car enthusiast! I spend way too much on cars ??? but I work 24/7 and it???s my only hobby. This review will be a bit on the long side, simply because I have so much to say about my experience with Vroom. My wife gets frustrated with me because I talk so often about how amazed I am with Vroom in every aspect! I bought my first car in 1968. Back then I couldn???t afford much, but since about 1979 I???ve purchased some very cool cars. I even bought a brand new Rolls Royce back in 1985. I???ve owned: exactly 10 Mercedes, Jaguar, Ferrari, Audi R8, BMW, Range Rover and several others. So when it comes to dealing with car dealerships, I feel like I???ve become rather expert ??? AND a huge skeptic of car dealerships!!! When you buy a high-end car, you lose SOOO MUCH money, as soon as you drive it off the showroom floor. So the last time we purchased cars, we decided to purchase nearly-new cars with very low mileage on them. We bought an Audi R8 and a Mercedes SL63. And it turned out GREAT. No regrets. So now it was time to sell those cars and buy two more. I happened across Vroom.com in my Internet search, and found the perfect cars for both my wife and I at the same place ??? Vroom.com. The cars are nearly identical to the same cars we???ve been driving, but just newer. A 2014 Audi R8 and a 2014 SL63 ??? both with about 3,500 miles on them. Even the same colors as our previous cars. I got bids from several companies to sell our cars to. Vroom offered the highest amounts on both of our cars!! And it was FAR easier to sell to them than any other company. Unbelievably simple! And the prices for the newer 2014 cars was extremely fair. I flew out from South Orange County, California to Vroom to look at and drive both cars. Vroom picked me up at the airport and brought me back to the airport. I was extremely impressed with Vroom and their showroom. And without exception, every single person I???ve spoken with and dealt with at Vroom has been not only helpful and enthusiastic, but GENUINELY concerned about making me happy. Even after the sale they keep contacting me to see how I???m doing and to ask if there???s anything that I need. They got me great financing! Less than 3% interest rate. I had no clue that you could do that with a ???used??? car. No other buying or trade-in experience I???ve ever had comes even close to how great, simple and fast this was. Oh???and they shipped the cars from Texas to us at NO CHARGE, and picked up our two cars at the same time. And the nice young man who delivered the cars was fabulous. He was so very, very careful with our cars. And not only do they have their guarantee ??? I believe you have a week or so to drive the car, and if you don???t like it, they will take the car back. They even told me several times (even after I???d purchased the cars) that if for some reason we decided we did not want the cars, they would come pick them up and truck them back to Texas at NO COST to use. Unbelievable!! Well, my wife is now also so impressed that she no longer is frustrated with me for talking about Vroom so much, and telling all my friends. In fact, I???ve already asked Vroom to look for a car for my daughter. I now would not think of getting her car anywhere else than Vroom. I mentioned before that I???m a skeptic when it comes to car salesmen and dealerships. So if I was you reading this, the first thing I???d wonder is, ???Why is this guy writing this review? Are they paying him???..???? Well, I don???t know any of the people at Vroom. I spent so much time on this review simply because I believe that when people deserve credit, and they treat you so nicely, you should reciprocate and sing their praises. My name is Dr. Rod Kurthy. I???m a dentist and I own a dental products company in Southern California.

Euro vans are hard to work on and have difficult electronics. Two other VW repair shops were unable to fix the steering angle sensor re-program glitch. Auto Nation stayed overtime and worked until the problem was solved. They certainly went the extra mile.

My wife drove a new Journey Crossroad off the lot two years ago. Last week my Mitsubishi went kaputs after owning it 16 years. I liked my wife's Journey so much I finally got a chance to get one of my own. The V6 has alot of zip, it can tow my boat, comfortable quiet ride. Really enjoying it without any problems with either of them.

Alright so I am not good at this whole review thing. I have brought 2 rigs from this dealer. My first experience was terrific so I went back to trade it in later on. Got a bigger rig. Very nice very clean and everyone is very helpful. And very understanding. At the time what I didn't know after getting this rig that it had some issues. All minor issues but most were safety issues. I had to take it back to the dealer once a week. But the dealer was very nice and fixed everything. This went on for 3 weeks of having the rig. I was very mad and upset. But over all they are considerate about the issues and got them fixed no questions asked. But I would recommend this dealer ship to anyone and everyone. But make sure you look the car out very very carefully.

I called Spokane dealerships to have a Jeep recall issue addressed. Dealer in Post Falls put me to sleep with lack of enthusiasm and the time I spent on hold going between two departments. The dealer in Spokane Valley recently quoted one price then tripled it on an unrelated issue, so I didn't bother calling them. Then I called Julie W. at Lithia Jeep on the north side of Spokane. She was fantastic, had answers, knew what she was talking about, there was one item she wasn't sure about so she chased the answer down and called me back. If you can't tell, I was VERY happy with the Customer Service provided by Julie. Also, the vehicle was ready when promised and was within the estimate Julie provided. It took it in for the recall, but since it was there had the 120k service done. Now that I somehow own three Jeeps, I'm glad I found a reputable local dealer.

This vehicle is perfect for the growing family and the price! The 2019 has the third row seats and plenty of head and leg room for adults.

I have had mixed experiences with your dealership. I always call and make an appointment (which usually takes forever) but I have tried using the website to schedule and no one ever calls you. Even after scheduling an appointment I felt like the workers always looked surprised, like there was no appointment. The last time I went in I waited 2 and 1/2 hours for an oil change, the sticker that was put on my windshield read some random number that was long past and my car started leaking soon after. This time I was taken care of right away and was out the door in a reasonable amount of time. The person that helped me was friendly and confident with what he was doing and assured me there would be no repeating my last visits experience. Thank you for hiring someone competent!

Great value for the money. Great options with the 3 row seating and 4 cylinder model with great gas milage. Would recommend the Dodge journey for any mid size family.

We drove from Utah to Spokane in our Dodge 2500 4WD Pickup. The front 4WD gear box went bad but got us to Spokane. Your people did an exceptional job of repair and getting us back on the road in a timely fashion. Exceptional service.

Jason Corey was my service contact. He was very professional, thorough in his explanation of what would be checked during my lube, oil, filter service. When service was complete, he carefully explained what had been found as other items (ie air filter etc) had been checked. I was offered and accepted a ride to the nearby restaurant which was great customer service.

Scott, the service adviser, is exceptional. He is knowledgeable, friendly and works hard to insure everything that needs to be done is completed as early as possible. However, the best of us are only as good as the technicians actually performing the hands on work. I brought my truck in to have the fuel filters replaced and the sending/sensor unit repaired or replaced. Immediately after picking up my truck and pulling out of your facility, the water in fuel warning light came on again. It did so two more times before I could get turned around and return. Now I'll, have another repair bill and cost of the sensor to pay. The sensor should have been repaired/replaced and checked prior to returning the vehicle back to me. Other than this incident I have always been extremely pleased with your service dept. Added suggestion... you need to improve the access and egress to your service dept. Too many vehicles and too narrow lanes. You might also include a car wash when a vehicle is brought in for service.

Very friendly/helpful staff. worked with my schedule which was important since we live 1-1/2hr away. Also had a key fob issue and rep was able to fix at no charge. Only issue was that it took slightly longer but they applied discounts to compensate.

I sent off an email, asking about a specific vehicle that I believed would meet my needs. In speaking with the Internet salesman, I told him what I was looking to do with the vehicle . He was honest and forth coming with some details that made my decision not to purchase that vehicle from him. He could have done what many other salesmen do and make the car sound appealing so I would come in. The drive is about 3.5 hours 1 way for me. I will be buying a car from these guys one day! I truly appreciate their honesty even when it meant they're not selling a car to me that day. Thank you so much!

I was looking at Journeys for a few months and I recently upgrade from a 2014 Chevy Cruze to a 2015 Dodge Journey RT. I'm in love with it. It's probably the best decision I have ever made. Yes I'm aware I only got a year newer vehicle than the one I had but my options were slim with price ranges. I wanted a 2016 or 2017 dodge journey but the price was to high and I was upside down on my Cruze. (Only had my Cruze 2 years on loan) Journey drives so smooth. And i love the interior design. This SUV is underrated by the critics. I think they should reevaluate it. It's a nice budget friendly Mid sized SUV and I love it. The gas mileage hasnt even been that bad either. Cant wait to take it to Florida.

Thanks to the sales associate Ryan, he has been very helpful and understanding. He has answered all my questions and hopefully soon I will be in a car!

Cant wait to use it for uber n Lyft it has alot space n storage n taking my mom in it when we go to town🤗🤗

Great salesmen. Great selection to choose from. Will definitely tell people to go there.

I like this car alot. My parents bought it new. And. I bought it from them. Never had a problem out of this car. I will miss this car

Just had a flat tire on a new vehicle. Found out there was a patch on it. Brought it to the the service management, they took care of the problem. They replaced the tire free and let me buy another tire at cost. They also paid for mounting both tires. I’m retired this really helped me. Thank you

Needs to be updated, dashboard is old, not enough USB ports, a little noisy, but Easy to handle, plenty space, kids friendly. Gas per mileage is a bit high.