My husband and I came in here and our sales rep Ryan was extremely friendly and was very patient with all the questions that we had about the vehicle. When it came to our trade in the worked with us and we worked out a reasonable compromise, and they were forthcoming with the explanation of how they came to their figure. It was a nice change. Next came financing, I came in pre approved and the worked to beat my rate and got me a fantastic deal! Will recommend Ryan and Auction direct to friends and family!!
I'm satisfied with most everything
by KT from Lafayette, Tennessee
January 23, 2019
I traded my 2017 jeep compass on the 2018 dodge journey and like the big difference in size and performance but the 4 cylinder engine should come with a turbo.
I had been shopping online for a vehicle and a friend recommended auction direct. Once I found something I liked, it was a short time between submitting my information and getting a call. The salesman was wonderful. No pressure to buy and wanted to make sure I got what I wanted. It was a fast and easy process. I will continue to buy from auction direct
Great car for my family
by Johnny from Stephenville TX
January 3, 2019
This car has been great it is very comfortable and easy to drive. My wife and kids love it. Would love to buy a brand new one in a couple of years.
Mike has been awesome in my car buying experience. Very reliable and easy to get ahold of the full car buying time . I would recommend them to everyone!!!
Just bought used
by farris8807 from Wichita, Ks
January 25, 2019
This car is perfect for our family of 6. I wasn’t ready for the minivan life but needed more room. It has a Sports feel with plenty of setting. The seats provide comfort and durability. The drive is smooth and quiet.
First time car buyer, and I don't think I could of had a better experience anywhere else. The staff were very friend, knew exactly what they were talking about, and exactly what I wanted. I would recommend this place to all friends and family that are looking for a cadellic!
Love my Dodge Journey Crossroad
by Gmd74 from Bowie tx
December 31, 2018
This auto is very stylish and sporty. Does have 3rd row seating. Includes many features that I love such as push button start, hands free talk, Bluetooth, rear climate control, front wheel drive. I am 100 percent happy with my purchase!
Price was better than any other dealer,kind and friendly service,salesman i worked with went out of his way to get the car i wanted and the price i was looking for.
Very practical 7 seater Crossover SUV
by D. from Charlotte, NC
January 26, 2019
3rd row is actually usable. Able to accommodate our family of 6; 2 teenagers, 2 car seats, 2 adults. The split seated 2nd & 3rd row allow for variations of space and seating arrangements. Recommend the v6 as it was only a moderate upgrade from the 4cyl model.
Our sales person, Isaac Elliott, was very knowledgeable, willing to answer all her questions, and patient. We got a good price and are very pleased with the entire experience. We would recommend Garber and Isaac.
by gmatozeke05 from Lubbock,TX
January 3, 2019
Very comfortable, sporty,roomy and smooth driving. I would recommend this car to anyone looking for a bigger car. I am very pleased to own this car
The Transfer process was unfriendly. The vehicle I was interested in had to be released from
My hold and I had to wait until it came back on the website to request s transfer.
by MJM2002 from TAMPA
January 22, 2019
The Journey is perfect for transporting family. It's spacious and very comfortable. The third row seating is a plus and the fact that it can be lowered down when not in use is great and makes for alot of additional space in hatch of the car.
Everyone at Hertz was extremely friendly and low pressure. Bob McClean was my salesperson and he was very helpful throughout the process and answered all of my questions. The sales manager made a point to introduce himself and remind me that there was no pressure to buy.
There was no negotiation process; the car was already below the Kelly Blue Book average price. It was also a couple hundred cheaper than what they had listed online. I believe this is intentional because they have such a high volume of used rental cars they are trying to offload. I've had the car for a few months and haven't had any problems whatsoever.
The other dealers I had gone to previously had offered similar cars for several thousand dollars more and their salespeople were always trying to talk me into paying more than I wanted. Hertz was the complete opposite. The whole process was easy and low pressure. I highly recommend them to anyone looking for a used car.
Perfect family vehicle
by Jacc86 from Lady Lake, FL
January 1, 2019
Great interior size with third row seat option, lots of compartments, great on gas, many options and I got the AWD version which handles like a dream in all weather!!!
Terry Smith Jr was very personable and nice in trying to get me into a new vehicle. Although I was not approved for a vehicle with Marina, I still very much appreciate the service and professionalism showed to me by Mr. Smith. I will definitely refer friends and family to him if interested in purchasing a vehicle.
Never owned a Dodge until I bought this Journey.
by Tomo- Fishin' Fool from Warsaw, VA
December 30, 2018
Have really been pleasantly surprised with the way the Crossroad performs, rides and handles. The 3.6L engine is very responsive and provides plenty power. The only downsides are poor gas mileage and the manual rear hatch.
Phil Fico sold me my new truck it was exactly what I wanted and he did everything I asked for without me following up on him and I also received a thank you card in the mail which was a great touch! Semper Fi
Have purchase some 15 + new vehicles. This is the
by TheHunter from Hickory NC,
December 8, 2018
Have purchased some 15 + new vehicles to date. This is the best value for the cost to date. It also works well for handling work supplies and transporting of 5 adults.
They get you in and out fast with the paperwork. So make sure you take the time to read everything in the contract, I didnt. They told me my payment amount and that I would receive the undercoating/rust protection. What they didn't bother to tell me was that my last payment on the loan would be just over 13k. The salesmans answer to this was just trade it in before that time. And then what? It doesn't just go away. Then they didnt even bother to tell me that the bank would only finance the amount for the truck plus the warranty, so the rust protection got omitted. I didn't find out until I was calling to ask when it was going to happen. After I spoke to them about that I sat down and read everything. Yes way late, I know. So do yourself a favor if you go there and dont let them rush you out the door with a new car/truck.
Love this vehicle
by David S from Toledo, OH
January 15, 2019
Exactly what we wanted. Heated seats and steering wheel are wonderful. Great looking car inside and out. Great comfort and plenty of room for passengers and storage. Love it.
I have been shopping for a used car for a few weeks and decided to try Marina Dodge in Webster. I was not planning to buy that day, however I did. I expressed what my budget was and my Salesman, Skye Trammel was extremely helpful in accommodating my needs. Skye Trammel spent many hours with me to ensure that I was happy and getting what I needed. I bought my very first car from Gabriele when they were in Avon, NY. I am very pleased with the sales and service.
by Gusrk309 from Homosassa, Fl
January 23, 2019
lots of room, lots of safety and other features, drives very nicely. lots of room for my dogs, plenty of storage area, beautiful color, great ride.
Just leased a 2019 Jeep Cherokee this week! What a present experience, Pete was beyond helpful even driving to another dealership to get the color I wanted. The entire staff was so friendly and helpful. I would highly recommend this dealership and Pete!!!!
Most reliable car
by Mary Akins from Oklahoma City,Ok
January 19, 2019
I have owned a few cars but this one is my baby. I like the newer ones as well but I would not trade mine now.
Ron was able to make the process of buying a car super easy for me. He went above and beyond to make sure I got everything I was looking for in a vehicle. Overall, I was able to look at the car, purchase and pick up the vehicle within the 24 hours. It was a simple and enjoyable process. I would recommend anyone to go here. I can assure that you will leave satisfied. Thanks again!
Pros and cons
by ArAmas from Winston Salem, NC
November 29, 2018
I’m currently on year 7 with my Journey (3.5, SXT, AWD) and have been very satisfied with my purchase. (Bought new) pros: LOVE the service dept @ my dealership, good towing capacity, gas mileage is on point, interior hiding compartments. I will never own another vehicle without heated seats and a remote start!! Also, performance in the snow is amazing. I have a tow hitch and roof racks for more versatility. Cons: blind spots galore, no full size spare tire, cold weather causes her to be ’sensitive’, nowhere to put things within reach (purse, phone, etc)
The service department were awesome. Very friendly. Kevin helped me get right in for an oil change. I thank you very much, and appreciate the help
Fun to Drive and Reliable
by Maddie27 from Lansing, MI
January 10, 2019
Very practical for my lifestyle (ie. dogs, camping, biking), but also comfortable and fun to drive. The acceleration is great and interior features are great. Built in coolers in the back seat make it ideal for football tailgating.
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