As a female car owner, I generally dread visits to the car repair shop - as a total layperson, I usually do not enjoy being convinced that my car needs (in my view) unnecessary repairs/upgrades. Branson assessed the situation, proposed solution and in less than 90 minutes I left the dealership with a fixed car and good feeling. I really enjoyed the little touch of a cookie left on the passenger seat with a note from the Service Department - these extra little touches will help me coming back whenever repairs/car consultations are needed.
This dealership is great! They have nice cars for low prices and clearly explain the features of the car to you. Rick was so nice and helped me find the perfect safe, reliable car for my daughter. I would recommend them to anyone!
Tracked down the vehicle we wanted and found a very nice example on targets lot. The experience is what you would expect at a used car lot. The salesman in my case named Mo "sells" you on the car you look at but he wasn't pushy about making a purchase which I like. The car we looked at had a mechanical issue which I brought to Mo's attention and it was fixed the next day without hassle, question or an agreement to buy. We did end up purchasing the car financing was offered through a bank but I would recommend lining up financing on-line or through a bank as I did. Being a smaller dealership they take a day or two in order to get everything lined up on financing unlike a dealership lot. Have had the car now month and a few minor problems have come up that I have addressed but nothing I would blame on the dealership. A third party warrantee was offered but online reviews were very poor on the company and I do most of my own work so we opted out. I would buy from them again but like all used cars look them over good and if you don't know what to look for take someone who does.
Great speedy service. All employees were pleasant and helpful. Have had dealings with Tester Ford for many years and have never been disappointed. Will visit Tester Ford when I need to lease another vehicle.
Duane Anderson was a great salesperson went over the entire vehicle with me was patient with me waiting for my paperwork till the late hour of his day. Introduce me to the rest of the Taylor family and answered all my questions. Felicia’s internet response was quick inquiring about the vehicle. Juan the manager went over the paperwork theory. Great deal even though I’m a Michigan fan Ha Ha. Duane Thank You for both of your Services!
I highly recommend making this your new dealership! As soon as my mother and I walked in we were greeted warmly, and a manager got us seated. Our sales consultants name was John and he was spectacular! He understood what my mom was looking for in a new vehicle, and helped her look through several cars. After test driving one and didn???t care for it, she found the car that was a great fit for her, and purchased a 2019 Jeep Grand Cherokee! I got to try out a preowned 2010 Dodge Avenger SXT and I fell in love with it! Through out the whole process, John was very accommodating and caring towards us. In every business, there should always be friendly and helpful staff like himself. Keep up the excellent work. Thank you so much for the fun and entertaining experience while finding our new vehicles!
Even before I arrived at the dealership, Joshua from the BDC department went above and beyond helping me find cars for my visit. Salesmen Samuel was very friendly and patient and really worked with me on getting my dream car (2018 Jeep Compass Latitude) into my price range. The whole team made my first car buying experience so easy and so enjoyable. Such great people to work with! Thank you!
by Ray and Betty (five minutes from Palmen's) from Kenosha
November 7, 2018
My wife and I used to buy from Palmen's. Enough said about that. We both have purchased several new vehicles from Martin's. The buying experiences were friendly with no pressure. There were none of the usual salespeople tactics. There was no waiting while the salesperson talked to his/her boss because we purchased directly from the boss. Service has been excellent from the first visit. We have never been treated this fairly at any other dealership, and we have been around for a few years. We would and have recommended Martin's to anyone looking for a new or used vehicle.
Everybody was just great they call me if you times wanted to know if you know this is okay or could they do anything for me these people really know what's going on and I felt like I was one of the family
Love working with Ron St. Peter excellent seller and bought multiple vehicles under this wonderful guy always provides the best help and always finds me something that will be a part of my life in the long run. No matter your situation, low credit high credit, good credit. Ron will do his best to get you in a vehicle you love. Thank you for everything Ron you are amazing. From Carlos Garcia.
Omar was willing to work with me on my budget, and one everything about the cars he was selling, and had all the documentation of every repair his cars have seen. He even went above and beyond and let me take it to my own mechanic to double check everything, as well as working with my schedule to help me get the car and paperwork filled out
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