my sales rep was Will Beard and he was very pleasant to work with. we feel like we bought a very dependable truck. when asked about previous owner and a vehicle report he furnished both within a matter of minutes. we went back a few days later to pick the truck up and everything was ready to go and we were in and out in no time. i would look to buy another truck from him again.
I had the misfortune of experiencing car problems while out of town for work. I took my Chrysler Town & Country van to this dealership after finding a Technical Service Bulletin online for the problem I was having (engine misfire). They were extremely busy when I got there, but the Service Advisor Specialist, Taylor Alford, seemed genuinely interested in my plight. I had to leave the vehicle overnight and get a rental car to get back to Cleveland. Taylor made sure my van was looked at the following day and got back to me promptly with what it would take to get running correctly again. I was fully expecting the worse based on what I read in the TSB, but Taylor gave me great news and the repair was relatively inexpensive. It's nice to know that there are still honest people out there! I'm very happy with the service I received at this dealership and would recommend them to all in the Louisville area!
great dealer to deal with i am buying my forth car from them great people to deal with. still have 3 our of the 4 cars i bought one of them i gave away to my family, now im here buying ANOTHER ONE ! (Dj khaled voice) way to go premium i will never go anywhere else your are mine top dealer in louisville
Ive been dealing with 4th street auto for 3 years now ...not complaints.. I went back to buy my second car from them.. They're very friendly..they will make sure they put you in the car that you you want..Im a very satisfied customer and would recommend famliy and friends
I bought a nice almost new convertible and have been enjoying it all summer long. Here is why: VALUE: The vehicle was priced competitively making it hard to resit when compared to similar vehicles. THE VEHICLE: Even though it was prominently noted that the vehicle had a branded title, the dealer mentioned upfront once again to ensure that I am aware and fully understood what this meant. This made me feel that the owner had nothing to hide and actually wanted to ensure that I have all my concerns addressed. Nonetheless, I took the vehicle to the local authorized dealer to an independent inspection. The evaluation had no remarks nor anything new that Cobra Motors would not have told me already. THE DEALER: I plan on coming back for another vehicle as I was impressed by the buying experience I had the first time. For example, I was from out of town so the dealer worked around my schedule to accommodate me in test driving the vehicle without putting any pressure to buy it on the spot. I ended up buying the vehicle a few days later after convincing myself that I wouldn't find anything better of a value.
That being said, Omer and his family is pleasure to work with. They are easy to reach and I felt comfortable before I even met them in person. That is real customer service. Thank you, Cobra Motors. I have been recommending Cobra Motors to my friends in Chicago.
Exceptional Customer Serv.
Had some issues with power steering assembly and traction control. Ownership and my salesman made sure to remedy those problems and got me back on the road, in a timely manner, at no charge. Big shout outs to the mechanic (sorry i don't know your name), Tom and Robby.
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