I had the misfortune of experiencing car problems while out of town for work. I took my Chrysler Town & Country van to this dealership after finding a Technical Service Bulletin online for the problem I was having (engine misfire). They were extremely busy when I got there, but the Service Advisor Specialist, Taylor Alford, seemed genuinely interested in my plight. I had to leave the vehicle overnight and get a rental car to get back to Cleveland. Taylor made sure my van was looked at the following day and got back to me promptly with what it would take to get running correctly again. I was fully expecting the worse based on what I read in the TSB, but Taylor gave me great news and the repair was relatively inexpensive. It's nice to know that there are still honest people out there! I'm very happy with the service I received at this dealership and would recommend them to all in the Louisville area!
My family and I have purchased 2 Dodge Journeys from Commonwealth in 3 wks. 2017 Dodge Journey SXT & 2016 Dodge RT. Hands down from the time I walked into the door I received VIP treatment. Tyran Morris, Shawn, Juana, Kenny, Howard, Ed, Rickey, & Mike. I may have left out someone but all went above and beyond for my family.. You have built a lasting relationship with my family thank you!!
They were unable to help me with the vehicle I preferred to purchase. I had difficult because my credit score was low, but they did try to help me with that . However we could nit come to terms with a comfortable car payment for me. The salesman was very personable. But, I called before I went there and explained about my credit informing management that my situation was difficult and that I did not want to come all the way out there and not only be embarrassed but waste my time. He assured me that would not be an issue. But I ended up wasting my time nonetheless and being embarrassed as well.
Went In Commonwealth Dodge Today after Attending the New Car Show Last Weekend, I Wanted to Trade out of the SUV I Was In, I actually Traded my 2015 Mercedes ML350 for a New 2017 Dodge Durango Citadel , I am Very please With the Quality of Customer Service I received today, if your looking for a New Vehicle I suggest you give them a Chance.
The staff at Town and Country Ford are the best. They fix it right the first time and do a great job of communicating with the customer.
The sales department gave us a very fair allowance on our trade in and the vehicle we purchased was priced right and in great shape. We only buy from Town & Country Ford.
We just purchased a 2017 Nissan Pathfinder from Hertz Car Sales in Louisville, KY.
The experience was a very pleasant and friendly one.
Delfin Clark who was our sales person was extremely helpful, informative, and had a super personality.
There price was very competitive and we were amazed at the number of customers that were at this dealership on our 2 trips there, which tells me they must be doing something very right to have this many buyers.
Highly recommend this dealer and Delfin as a salesman!!
Great place to buy a car. The lot and vehicles were immaculent.The sales staff was excelllent and very professional.We were allowed to look and they waited for us to come to them, first time that had happened during our search. Most places were on us like vultures before we could even say anything,very refreshing and surprising change!! We found our car and the buying process was quick.Within 2-2.5 hours, we arrived,test drove the car and was driving off in it. If we ever need to purchase another vehicle, CarMax will be the first place we shop!!! Best Car Purchase Ever!!!
No haggle prices. Prices clearly shown on the car. Inhouse web site to search for a car before you go onto the lot. Tech-savvy business model that gets you in, in a car, and out the door. No high pressure sales. It's like buying any other product -- Here's the price, do you want it?
I havent had the most enjoyable car buying experiences in the past. With that said, I purchased a 2019 Traverse High Country from salesman Ed Silver. My wife and I had a very pleasant experience, the price seemed fair and to our surprise, the offered an actual very fair price for our trade in. Ed was extremely patient with us and very knowledgeable and helpful. I dont think we will be in the market for a car anytime soon, but whenever we are, I would definitely consider going back to Bachman Chevrolet and see Ed for future needs. Thanks for a pleasant experience.
I met Jake 2 months ago and I couldn't get approved. He gave me some pointers to follow and told me he would follow up in a couple months. He did so brought me in and sold me a car that I love.
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