Ad was accurate on vehicle. Happy with deal and Rick Jones my salesperson communicated well. The sales manager and finance manager were also very informative and professional. Treated me like a customer should be treated.
I recently went to look at a vehicle at this dealership and had an overall very good experience there. The vehicle that I saw advertised was still available and was very competitively priced with lower than average miles. Small family owned lot is nice and has good customer service. I ended up purchasing the vehicle that I went to look at and it was a very painless transaction.
Our Acra sales rep, Larry Calfee, in Columbus, IN was great to work with. The dealership and Larry were wonderful in customer service and the whole buying process. I would highly recommend anyone looking for a used car to check them out!
Great customer service! Clint, the salesperson, was very fair negotiating over price and trade-in. He was pkeasant and I never felt pressured. Even got a better loan rate! I love the car...although it's used (2016), it's in excellent condition and is a make/model with a hard to find 2nd row bench seat. I couldn't be happier. If you're looking for a car, go see them!
I cannot say how impressed I was with all of my dealings with Bob Poynter GM. Gray Nelson answered all of my questions and made a deal work quick and efficiently. I rented a car and drove 7.5 hours one way to pick up my new vehicle. No surprises, just an honest and efficient buying experience. Hats off to Gray on being awesome to deal with.
2016 cadillac srx Thanks Brian for having this car look like brand new there was no way I could go home with out it and Thank you for making the transaction so smooth
Plus helping us with all are ? About are new car.:-)
Just purchased 2008 Lexus RX-350 with trade. My salesman, Gary, was great! Very personable and willing to work with me on the value of the trade-in. The vehicle was priced very well, which attracted me to Heritage in the first place. The transaction went as smooth as I could have hoped, closing in around an hour, despite the fact that I forgot the title for the trade-in! I would definitely recommend this dealer to anyone interested in purchasing a quality used vehicle.
I purchased a used 2003 jeep grand cherokee limited and am completely satisfied. With the vehicle and was impressed by my salesman Jay McCracken and will more than likely purchase my next vehicle from this dealer and Jay.
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