The salesmen I had worked very hard to find me a car that would keep my payments as low as possible. I dropped by to look at a VW but they "thought" it had been sold. One of the salesmen drove up in a 2013 Hyundai Santa Fe. The exterior had not been washed nor the inside of the windshield. I bought the car and after having it washed, I realized there were scratches and dents all over the car. In my opinion, the car was purposely left dirty to camouflage the exterior damage. Scratches too deep to be buffed out. Dents could not be repaired by the dent remover.
They really made me feel like family, they found me the perfect car for me and my growing family. I'm super grateful my friend referred me here because these guys are awesome, they have helped me out way more then expected like I said they go above and beyond for there customers. I really appreciate them, they definitely made my "first time getting a car from a dealership" experience a easy, and fun.
Great little car lot! No pushy salesmen, everyone was nice and laid back. They had the perfect vehicle that I didn’t think existed. The buying process was very quiet and painless didn’t think it would be so smooth highly recommended if your in the market for a new vehicle.
My car blew a rod approximately a week ago, so I needed a new car ASAP. I spent 5-6 hours perusing various car lots to no avail. I was exhausted, to say the least. Finally decided to drive to Deep Park because of their tremendous selection of cars. Met Marcus and I could tell right away that he wasn't interested in selling me something that I just "kindof" liked-to make a deal and a quick buck. He was very patient, letting me test drive a couple of cars, even one car numerous times. I decided on a Mazda, purchased it and drove home. When I got home, I quickly realized that I made the wrong decision, and I wanted another car I was looking at on the lot- a Volkswagen Eos. Marcus and his team allowed me to return the Mazda and trade it for the Volkswagen- no problem!!! If you are looking for a dealership that's only goal is to make the customer truly happy, you found it!
Ben is a no b. s. Kind of businessman. I called him about a Cadillac he had, and he told me if I came to see it, I would take it home, because it was as clean and nice as new. He was right! I own a Caddy! Very happy.
Crosspointe went above and beyond to find us our perfect car. They listened to what we wanted and respected our budget. We were never pressured into anything and it made the process so easy. Our salemen Doung, even texted me to show me more cars after our first initial visit and kept me in the loop of their inventory. We will recommend them to everyone we know!
I try to avoid dealerships but Northwest Motorsport is A+
by Pwoens from DealerRater.com
December 5, 2018
I typically try to avoid dealerships but stopped by Northwest Motorsport one evening as they had a nice looking Duramax sitting on the lot. Met Fred initially and had a great interaction with him. Fred connected me with Joey and in the end they did such a great job that I bought the truck. Met Joe, the GM I believe, and he was upfront and a straight up guy. Had a slight mechanical issue after I got the truck home but Joe and Joey made it right. Great transaction and I would definitely go back for any future purchases.
A couple of years ago I stopped by Parkway and Del assisted me in my search , but i changed my mine at that time. He gave me his card and asked to remember Parkway when I was ready. No Pressure, Well! I'm ready I went to a couple dealers in Spokane and was stunned how they will take advantage of you! So online I went and searched out Parkway. Great inventory! I called Del discussed a few autos. Picked one and bought it. I love it!! These people aren't out to make money off you or take advantage of you. They paid attention to" MY "needs, I wasn't there all day, My Sales Gentleman Del, took the time to listen to my needs and wants , found my dream SUV. I'm buying my camper from them in the spring. I can't imagine buying from any one else. By the way they have everything even truck canopies, easy access from the highway. 5 stars heck with that 10 stars! to the whole staff.
First by telephone; receptionist was quick, competent and friendly. She directed me to a young salesman; also competent and knowledgeable. First experience buying a car on-line and by phone. Would do it again when necessary and if right used vehicle is available. Very pleased!!
I have been looking for a while trying to find the right vehicle for our daughter. It needs to be the deal of a lifetime as it will need to last!! They have been very patient and very helpful! Still searching.
Working working with Jared was a smooth process that made me feel that you really cared about me getting into the car that I wanted and needed. Next time I need a new car I'm coming back here and I'm looking him up.
Didn’t feel like the typical car dealership. Everyone was beyond friendly and I was so comfortable. I never once felt pressured or mislead. Jared Herling treated me with respect and showed me that I could actually get even more car and exactly what I wanted within budget!
Excellent experience. Chris Dogas, Jon Stewart and the rest of the crew at Lithia went above and beyond the call of duty. Thank you all so much!
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