We located a 4x4 truck at Show Me Auto Mall North in Belton, Missouri. It looked good except for a rusty latch and some small scratches on the fender. Although the purchase process was not the speediest, we did purchase the truck and asked them to replace the latch and touch up the scratches, which they did.
After leaving the dealership, we couldn’t tune in radio stations and noticed the antenna (on the scratched side) was missing. We purchased an antenna but were unable to install it.
We had driven the truck for several months and were happy with it. One day while walking on a deck, we were able to see the top of the truck and noticed the roof of the cab had a dent with missing paint and long scratches. The dent was on the same side as the touched up area. We were disappointed and feeling bad about the purchase. We thought we’d call the dealer and see what they had to say. They were willing to repair it to make it right! Logan offered to install the antenna at the same time. The repair job on the roof is excellent.
This made us very happy and gives us confidence in Show Me Auto Mall North to treat customers well.
I had the pleasure of working with Colby and TJ at Universal Auto Plaza. They were very professional and gave me all the information and time I needed before making a purchase. I will definitely recommend them to all my family.
I rolled the dice buying a used car that was across the country from me but both David and Paul made sure I knew what I was getting before I saw the jeep in person! I purchased a 2014 Jeep Grand Cherokee SRT from new century dodge and the only complaint I have is not living closer to have them as my permanent go to dealer. David was excellent about returning any phone calls and also providing me with any and all pictures I asked for of the vehicle. Even after the purchase and delivery of the jeep David has reached out to me several times to check on the jeep and my satisfaction and addressing anything I had a concern with. I look forward to driving my jeep around and would absolutely use them in the future without hesitation.
I found a 2006 Lexus RX400H on cars.com used the contact dealer interface to ask questions. Dealer replied quickly and politely. Negotiated dealer minimum price via email before we drove to out to test drive the vehicle. Once we got there we liked the SUV but found that there were a couple of issues.
I asked about those issues and renegotiated the price of vehicle in light of said issues. The reduction was fair to both parties. Will definitely check Morris stock the next time I am in the market for a new vehicle.
My husband and I both have bought our cars from Rob Sight. They are honest, fair and put zero pressure on you to make a decision. Keith was very easy to work with and went out of his way to accommodate us! We will be loyal, longtime customers of Rob Sight Ford!
From the time we arrived our experience was fantastic. We had been looking around for a new Edge and Rob Sight Ford had one we liked. In less than 2 hours we were driving home in our new vehicle. Great experience at this dealership!
Everybody was just great they call me if you times wanted to know if you know this is okay or could they do anything for me these people really know what's going on and I felt like I was one of the family
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