The people that work here are very accommodating. They are friendly and patient. I moved here from Northern Virginia about two years ago and did not know where to get my car serviced. I broke down and took it to the dealer's service department. I am so happy that I did. I will go no where else. I have two Ford Expeditions and will buy any future vehicles from this dealership. They are fast to get you in for service, fast to get you out, but most of all... they are honest!
Spacious and Comfortable
by AshleyY from Thornton, CO
January 12, 2019
We love this car for our family. It is incredibly spacious, the interior is beautiful. Drives very smooth and has many gadgets for the family.
Had a few hitches in our purchase process for living in NY state and purchasing lease in Pa. but they quickly resolved the situation. Dealership was excellent for friendly, helpful service.
Reliable in cold & snow or all weather
by Dragonturd from Edmonton, Alberta
January 1, 2019
Great for big families,
Lots of room for carseats, kids & babies
Better & more convenient than SUV
Tons of room for storage & packing items
Perfect height kids can climb into themself
Sliding door is perfect for putting in baby carseat and kids when someone parks to close beside u.
Poor service 2 hour wait to change 2 front tires and wash the car > many other problems > had to wait 1 hour for a Lincoln loaner car very slow service > Front tires were worn out would not pass inspection and had just bought the car from Williams and less the 1000 miles use from time of purchase.
The best vehicle that fits our needs
by Carol from London
January 1, 2019
Mobility and enough room to travel. The van has a very nice sleek look and came with much more options than the one we traded in. Just love it.
have a 2013 Kia Forte used for business and have over 100G on the car. Although car not purchased at Williams the service department has been great! Totally upfront about what needs to be done and cost .. at 100G service they gave me a loaner at no charge. Based on the experience we have had we bought a new car from Williams. Recommend Williams Sales and Service.
Great van for a family with kids
by Paul G. from Rochester, NY
December 25, 2018
We looked at several vans before buying the Dodge Grand Caravan GT. We got some options including heated seats and steering wheel. This has been a wonderful car for our kids and the stow-away seats allow as much space in the back as most truck beds. It rides smoothly and has many features that older vans do not, including back-up camera and navigation system built in. We recommend this vehicle to anyone interested in lots of storage. So far, we love it.
I have dealt with this place for over 20 years they are the most Fair honest people that I know. John and Charlie bend over backwards to put you in a new vehicle there's nothing they wouldn't do to help somebody. Some of these bad reviews are ridiculous Chilson Wilcox is the place to go.
Most reliable car I have owned
by Jcrabtree77 from Denver,CO
January 8, 2019
Drives smooth. Seats are very comfortable. Bluetooth is excellent. Does very good in snow. Extra storage compartments are handy. Overall very happy with purchasing my 2014 Dodge Journey
As a woman, I've found that there are times the car salesmen deem you as unintelligent when it comes to cares because you are a woman. This was NOT the case at Chilson Wilcox. Charlie was pleasant, informed, helpful and just a delight to work with. I will DEFINITELY be doing business with them in the future.
Excellent for our needs
by Popo from Worland, WY
December 24, 2018
This vehicle body style hasn’t been updated in more than 10 years. It’s basically a cargo van with seats. But it has stow and go so the entire area behind drivers seat can be made into a cargo area or in our case for our dogs to take trips in. The only other newer van that does this is the Chrysler Pacifica and there are very few used ones available in a reasonable price range so this vehicle was a good choice as an alternative.
Great customer service. Car that they got me at auction was great. One down fall is it did not come with windshield wipers fluid and they didn't tell me the speakers where broken.
Best truck I ever owned
by Test driver from Sierra Vista Arizona
December 29, 2018
Miss my Ram 1500 would love to have one again worked for all my needs perfect size 4 seats fast and 4 wheel drive granny gear would clone to the top of any challeng in my path and super good looking body very sporty
We worked with Shane on the buying and trade in process, and he was extremely helpful. He set us up with a great deal and wasn't at all pushy. He was straight forward with us on the car we wanted to purchase by telling us they just got it in and it needed a couple things done to it . So we purchased the car and then hooked us up with a loaner car while their garage took great care of our new car.
Great family car
by Drymopfirst from Watertown, WI
January 6, 2019
We recently upgraded from a 2006 and this is both so much better and so much the same. It really feels like we are driving a new version of our favorite car.
This was my first real car buying experience and I couldn't be happier with my purchase and the customer service ( Teresa )...from the moment I walked through the door I felt like a valued customer not just a number or a commission. I got exactly what I wanted and was treated with respect and kindness. I will be going back for my next car.
Best value for the money
by Smooth rider from Trussville Al
January 10, 2019
I’ve been so impressed with this car. It rides smoother than any car I’ve ever owned. I got the 6 cylinder and been impressed with the power and it still gets very impressive gas mileage.
I’m a first time car buyer, and I worked with Pablo. He made the entire process go as smooth as possible. I couldn’t have asked for a better experience! He even checked in with me the day after the purchase to see how everything was going.
fastest car I've ever owned
by moparguy from Kannapolis
January 7, 2019
This car will do what it is advertised to do...smoke tires and eat up mustangs and cameros and it gets 24-25 mpg on the highway! Fun to drive!
by Lamar W. Taylor & Kimberly J. Taylor from Lawrenceville
July 23, 2018
We only had an oil change and tire rotation. We had it there on time, it was completed in a timely fashion and we were on our way.
Repaired safety recalls still fail and leave you s
by RegT from Edmonton
January 12, 2019
Honestly I used to love this truck for about its first 60,000 kilometers after that things start to break and Chrysler does not want to help you not to mention the very pricey maintenance intervals you have to get done for warranty.
Had a rear differential safety recall fixed and 80,000 kilometer it still failed and caused me to go sideways on a highway, they ignored all attempts of coverage or help. The truck itself was stylist with an amazing interior and alpine sound system. It had heated power leather seats, bluetooth talk amd even played dvds on the screen. Performance was great..however..the Hemi would get very sluggish rather quickly after each dealership Hemi tuneup which was 600 dollars to get done, and my fuel efficiency on highway was 23L/ 100km at best so performance wise 300+ hp you rarely get to see. Exterior range but with upgrades like fender flares and tires you can really turn this truck into one great looking rig. Overall the lack of reliability since I had to give it up with only 130 000 km on it and customer care makes me give this truck 1 star because everything deserves atleast 1 star.
The mechanic and support staff were very professional and communicative throughout the whole process. They completed the work in a timely manner and the waiting room was pleasant and comfortable.
by Brian from TEXAS
January 3, 2019
2017 Scat Pack R/T Hemi 392 Charger in Redline Red!!
This car was so sexy & fun to drive!
430+ wheel horsepower would pin you to the seat (if the tires would hook) yet feel like a 4-Cyl Accord while cruising at 75 on the Hwy. Decent gas mileage for a V-8, high horsepower car. Although it's hard not to floor it everywhere to hear the monstrous exhaust tone.
LOVE, LOVE, LOVE this car!
Purchased it by special order from the dealer for just under $40k it was an absolute bargain!
We travelled about 2.5 hours to test drive a used truck, which my son purchased. Honestly, everyone at this dealer could not have been easier to work with. My son was purchasing this truck as his first large loan purchase. The salesman, Bryant House was more than happy to go over the truck and answer any questions we had. The General Manager, Joel Dreese also assisted in making sure he had the best price on trade-in and purchase price and worked with him on the financing. Would purchase a car from them again! Excellent group of people!
Hands down GREAT vehicle
by Erica from North Freedom, WI
January 10, 2019
This Journey has so many features we still have not figured them all out. Never thought we needed a vehicle that is this loaded but may never buy another vehicle besides the Dodge Journey. Handles great in the snow, very reliable and there is something in it for all 4 of our kids aged 3-18.
This was my son's car he drove commuting to work about an hour each way. He got a little bigger car to have more room for child seats. I decided to use the Caliber to commute to work while it is for sale. I have been very surprised at the leg room and comfort of the vehicle. It drives well, is very easy to see out of, and runs great. It performs reasonably well for a 4 cylinder engine. I wouldn't mind owning this car myself if I needed another car.
Glowing smiles, and work done right. Everything was handled with a yes I attitude from start to finish! Unbelievably happy with them.
A very exciting car to own
by OG Ster from Cleveland,OH
December 21, 2018
This vehicle truly can get you from point A to point B in a New York second. The power behind that car is unbelievable in addition to it being a nice looking vehicle on the inside and out!
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