I had great service from this dealership. I worked with Jeff to buy my car. He was able to pick me up in vermillion to let me test drive the car and did a fantastic job. The price was fair and the car was as advertised. I highly recommend this dealership.
Trent really listened to me, and at no time over the past month played the role of a pushy salesman. The whole team went above and beyond! I have my Mini, and she???s a beauty. They are honest and straightforward, and have a great variety on the lot. I also appreciate the unique inventory they carry. Shop local! You won???t be disappointed.
Growing up, two of my uncles owned car dealerships, so I can genuinely attest to the level of professionalism and willingness to work that I was shown by the guys at Big City. I had Zach, and the efforts he made to accommodate me and get me the best deal he possibly could were as yet unparalleled by my experiences with other dealerships. Big City made their bigger competitors look bad, and that was just with the actual negotiation and selling process.
As far as the car itself, I can also attest to their incredible quality control and level of restoration. To my 2015 Ford Fusion, they had put on new tires, repainted the front to remove chips, detailed every inch of the interior (including taking the seats out and deep cleaning them), tinted the windows, and polished the outside to the point that it really felt like a new car. Cannot recommend these guys enough!
Hate car shopping, but Court made it pleasant by listening to our needs, and he delivered beyond our expectations. What was wanted wasn't available, but knowing what we desired, Court patiently provided us with alternatives that could meet our needs/wants until we found just what worked for us. He thoroughly explained every vehicle's functions and features. He also understood our limitations, and the dealers' finance person got us to the monthly payment we could afford. We understand there's a process the dealers use, and that's okay, but Carswap never exerted pressure through the entire process as some larger dealerships have a tendency to do.
Definitely recommend purchasing a vehicle from Frankman Motor Company. Their car salesman, Jesse James, was first-class being extremely helpful and knowledge about cars. Thanks to him I came home with bada** Cadillac SRX. Financing was a breeze and the offer for my trade-in was more than fair.
My wife and I were looking for a used car. We saw an ad for a 2006 Chevy Impala on Craigs List. It was listed at Frankmans Auto. I called the dealership for info on the car. It sounded pretty good so I set up time to go see it. I looked the car over and test drove it. The salesman was very helpful and not pushy. Answered all my questions. The car was very well priced. It was a very enjoyable experience and quite easy process. I would go back. Would also reccomend them to my friends.
I contacted Robby about a vehicle I was interested in and he was very helpful from the beginning...he responded quickly and was very patient with me. The only day it worked for me to come see it was his day off and he went out of his way to come in that evening to accommodate my schedule. He was so friendly and the entire process was so simple. I worked with his manager, Dave, a little, too, and he was just as helpful! I couldn't be happier with the entire experience and will definitely be referring friends!
Robby was very helpful in helping me find the exact vehicle I was looking for , he was very easy to get ahold of and responded to texts, emails, or calls in a very timely manner. He did not pressure me into anything and he made my first time car buying experience a good one !
I worked with Robby who was very understanding of my situation and what I was looking for in a vehicle. I ran across a couple of minor issues with the vehicle I bought and he gladly helped me get an appointment setup to address the issues. When I went to pick up the vehicle the issues had been paid for buy the sales dept. It seems that at Frankman Motors the sales and service teams strive to make a lasting impression on their customers to build a lasting relationship that keeps people coming back.
Robby was great to work with. No Pressure and was able to answer all my questions. Robby went above and beyond.He made himself available to me on his day off, and when I emailed him with questions, I got an immediate response. Even after store hours.It was a really great experience. I would highly recommend Frankman Motors.
Service team is timely, knowledgeable, courteous and straight forward. A good group of guys. While waiting for my vehicle to be repaired, several Autoland staff members greeted me and checked on and reported the status of my repair. Always a good experience.
Everyone that we saw at autoland was friendly and helpful. Duane was quick to respond to our questions and made sure that we were well informed. I would highly recommend this dealership to everyone!
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