I was passing through Ontario in my new Outback when I had many warning lights flashing, gear shifting problems, etc. Ron in the service department was great. He took my car in right away (next appointment was 3 days away), ordered the needed parts for next-day delivery and had the car fixed as soon as parts arrived. Lori arranged for me to have a loaner car, a brand-new 2018 Outback, for the two days. They left me my car for after-hours pickup and I was able to return the loaner at the same time and was on my way out of the state. All this at no charge!
Better mileage, roomier than expected
by Any evidence for that claim? from Burlington, Vermont
December 31, 2018
So far, this minivan has exceeded my expectations. Better mileage than I expected- 23 mpg- those are not highway miles. A 4 x 8 sheet of plywood fits in the back easily with the seats stowed. My Mountain bike fits easily standing up.
My wife was in the market to buy a new Subaru Crosstrek and we were both frustrated by our local dealer as they were unwilling to negotiate on the price of the SUV. Subaru of Ontario on the other hand gave us a great deal beating our local dealer's price by almost $1,000. My wife ended up ordering the Sunrise Orange 2018 Crosstrek equipped the way she wanted it and took delivery 9 weeks later.
Subaru of Ontario's sales team is friendly and helpful. The service after the sale has been top notch. They are a small dealership and both my wife and I liked the no-pressure experience.
I have also had my 2005 Subaru Baja serviced at this dealership and was very pleased with the quality of the work and the money we saved over our local dealer. I urge you to compare prices before you take your Subaru in for service. We have recommended the dealership to several friends for both sales and service.
Many thanks to our salesperson (Matt) for a great experience.
Decent car - worth the price
by Susan from Tacoma, WA
December 27, 2018
This is a decent car for the price. It's basic and has been reliable for the two years I've had it. The basic warranty is only 36,000/3 year. The warranty is the only thing I would want changed for this car.
I am an out of state buyer and ordered a Jeep Rubicon with Craig. The process was extremely easy, the price was great, and the service excellent. I sent Craig an e-mail with the options I wanted, he got back to me quickly with a very competitive price, and I made a credit card deposit over the phone. A few week later the Jeep arrived and it was just as I had ordered. There were no surprise cost additions. When I pick up the Jeep there was no pressure to purchase an extended warranty or any other options. I paid the balance with a certified check and drove away.
I highly recommend Ontario Auto Ranch and Craig.
Quad Cab is a nice compromise
by Sailingsoon from Louisiana
January 1, 2019
Like the quad cab which gives you 4 doors and room to haul people while still giving a decent sized bed. Good looking truck. Bought the truck when it had 140,000 miles and existing issues. Sold when it had 230,000 miles. Had head gasket problems and transmission seemed to be nearing end of life. Horrible gas mileage averaging around 12mpg around town and 17mpg on the highway. Eight cyl, not the hemi.
I was looking for a 2018 Challenger and found the very one I had spec’d for a 2019 build at the Ontario Auto Ranch. Given that I live in Washington, I found the car via a web search. I had found another in Michigan, but they told me they don’t sell out of state. Shortly after I expressed my interest on the Auto Ranch website, I was contacted by Charlie Gonzalez. There was no pressure, the listed price was fair and a reasonable deal with no hassle. I was travelling to Ontario for a family matter and made the deal for a week later.
Charlie collected me at the Boise airport and about two hours later we concluded our business. The atmosphere at the Auto Ranch is laid back and comfortable. The facilities, it is an older building, formerly a Cadillac dealership and I think possibly a Buick dealership prior to that, are not shiny and new, but Charlie and Caleb were easygoing and made the process of buying a car easy and hassle free.
TIPM (Totally Integrated Power Modules) are bad
by TIPM Headache from Clyde, NY
December 5, 2018
Strong engine, but electrical system (TIPM) is prone to fail. When this fuse box integrated circuit fails the truck is dead. These TIPM cost $1,000 dollars to replace. Not good.
Ontario Auto Ranch was great to work with. Daniel Ray was awesome to work with and didn’t waste lots of my time like I’ve experienced at other dealerships. The facility was nice and clean and the paperwork was easy. Just an overall great experience purchasing a new vehicle.
by Dodge Ram from Huntington station
August 28, 2018
It’s reslly nice and in great condition, not worth selling, would definitely keep it. Great for both work and family trips. Snow plow was included
Greg was incredibly helpful with his knowledge of the Jeep I was looking at. He was friendly and he went through each part of the car, making sure to explain how to change settings and help me get it set up. I would definitely recommend people to come look here!
One of the best trucks I have owned
by Julie from Albany NY
November 14, 2018
Owned this truck for 11 years. Was the best truck I have owned. Just picked up my new 2018 Ram 3500 hope this one is just as good
I stopped and talked to JC at the old Gentry store and he showed me the car I asked about and walked me through the options. I went home and spoke to my wife and submitted my questions online. Craig was amazing. From the time I spoke to him on the phone to driving off in our new car was less than 2 hours. I would definitely recommend buying a vehicle from him.
I love this vehicle
by Vegas1991 from Davenport, Ia
December 31, 2018
This truck has all the pulling power you could ask for, very powerful, it is yet the best truck i have drove and would buy more in the future, i would recommend this to any person it is definitely reliable.
My boyfriend and I are going to be parents and he does side work. Found this Mini van just in time. Built like a rock but it is old so for its age it is a gem! Very happy with our mini! Thanks Cars.com
Craig was great to deal with and had my car ready when I arrived. Traveled over 6 hours to purchase the car.
All the power you will ever need.
by Bajaracer from Los Angeles California
August 26, 2018
The best word to describe this truck would be ...its a BEAST! Ive had the older 5.9 Cummins before and I thought I knew what power was. The torque and power of the 6.7 Cummins is just obscene. Ive been able to tow up a steep grade pulling a double car trailer, the truck full of people, tools, equipment, fuel, with the AC on.....in 6th gear. Like nothing....as if I wasnt pulling anything at all. As if that wasn't enough....25mpg! On the highway this truck is a dream. I will admit the stick shift can be a pain in the xxx in traffic and on the street. Suspension is kind of stiff, but then again its a work truck. When you drive it you, take on on 2nd gear, not 1st. If you need a super powerful truck to tow with...there is nothing else that comes even close. Also, this year does not require the bothersome DEF fluid additive. You will not regret buying this truck for your heavy duty needs. The automatics go through the transmissions every few years because of so much power. Get the stick shift!
Craig and Kyle were very helpful and worked hard to get us a good deal. We are very pleased with the treatment and service we received.
Best truck I ever owned
by Test driver from Sierra Vista Arizona
December 29, 2018
Miss my Ram 1500 would love to have one again worked for all my needs perfect size 4 seats fast and 4 wheel drive granny gear would clone to the top of any challeng in my path and super good looking body very sporty
Easy to use store-able (stock) roof rack system.
Could use more USB and/or lighter ports, but easily upgraded.
Lot's of after market things to upgrade the SXT and GT models.
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