I WAS VERY IMPRESSED WITH ALDO MY SALESMAN FROM BLAKE FULENWIDER.
HE WAS FUN TO DEAL WITH. I WAS BUYING THE TRUCK AND THE OTHER DEALERSHIPS THAT I WENT TO ALWAYS TALKED TO MY HUSBAND AND NOT ME.
THE TRUCK IS MINE AND WHEN A WOMAN COMES TO A DEALERSHIP THE SALESMAN ALWAYS ASK WHERE IS YOUR HUSBAND WE NEED TO DEAL WITH HIM.ALDO NEVER DID I HAD A GREAT EXPERIENCE..
THANKS ALDO. BUYING A TRUCK SHOULD BE FUN THANKS TO ALDO IT WAS.
I was happy to be in and out fairly quickly. Albert the sales man was very friendly and do everything for me to meet my needs. He listened to what I was anted and did not try to up sale me which is very annoying to me
I am a 63 year-old woman. I did extensive research on makes, models, and years of cars I was interested in buying before stepping foot on any car lot. My salesman, Jake, was awesome, along with the other staff. No pressure. Honest answers to any questions. Made himself available before and after purchase. Very respectful and kind. Received fair deal on my trade-in. I knew there were some issues with my trade-in vehicle. They took the time to show me color photos from the service department of parts that needed to be repaired and offered to show me these things on my car. Very accurate as my independent mechanic had also diagnosed these issues and showed me the problems. This was truly the best car buying experience and I drove off knowing I had made a good decision.
Wonderful service and an overall great experience....
by babyargo from DealerRater.com
November 26, 2018
Wonderful service and an overall great experience. Salesman was very knowledgeable. Would send family & friends to Preston Ford & Charles Flowers.Love my new Explorer and all the features it has.Sales people were all very friendly. Dealership was well maintained and had a great selection of vehicles to choose from.
Very thankful of Kristen and her team for being able to provide us with two trucks in a very prompt manner. We overcame many challenges and schedule adjustments. Super happy with the trucks and vere pleased with the service. Thank you!
Best selection, best service, very friendly and courteous staff, wonderful clean showroom... went out of their way to make me happy, listen to my financial situation, was able to get me placed into a brand new vehicle for less than a used vehicle.. which was beyond amazing!! These guys are the best... I'm going back in a few months with my husband to get him a car as well.. We love love love the five stars we received all-around. Will be returning for sure.
Working with Ben and Randal was a great experience. Ben was able to accommodate my need to communicate via electronic means vs the traditional in person and phone calls. It was great that Ben responded to my online inquiry promptly and was able to set up an appointment so I could bring the truck to my husband to see what I was interested in purchasing. When considering getting a vehicle be sure to make Klein one of your first stops. I had test drove trucks at other dealerships, but the personal service and ability to meet my needs is the reason that I purchased at Klein.
Everyone was extremely kind and helpful. I highly encourage anyone in the market for a vehicle to check these people out first. They answered all of our questions and were very patient in explaining all of the new technologies on the newer vehicles. I love my Ram 3500 truck and my wife loves her new Chrysler. Being senior citizens, we are very cautious about major purchases, but these people took the time and made the extra effort to satisfy all of our concerns. They were great to work with.
This by far has been one of the best experiences buying a car. My sales person Chuck Jones was awesome. He took the time to explain everything to me and went over the explorer so I fully understood the options in it.
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