I am a second time buyer. I am competely sold on A Toyota! It will get you there. I had mine for 8 years so I thought it was time to buy again. I felt like there was no where else to buy but from T & T again. They did all of the hasle work and all I did was drive the car and sign my name! Great team! Keep up the good work.
Finally a vehicle that fits all of my needs.
by RonD. from West Brandywine, Pa.
January 2, 2019
Easy to use store-able (stock) roof rack system.
Could use more USB and/or lighter ports, but easily upgraded.
Lot's of after market things to upgrade the SXT and GT models.
Another Toyota vehicle experience at Toyota of Somerset. We have lost count of the number of Toyota's we have purchased here. Jeff Hall has always provided us with the best service possible. The professional and friendly staff have always met our needs and provided the best deal going. We appreciate the help given by quality staff. Wanda and Randy F.
Reliable in cold & snow or all weather
by Dragonturd from Edmonton, Alberta
January 1, 2019
Great for big families,
Lots of room for carseats, kids & babies
Better & more convenient than SUV
Tons of room for storage & packing items
Perfect height kids can climb into themself
Sliding door is perfect for putting in baby carseat and kids when someone parks to close beside u.
My experience in buying a certified Toyota from Christian Long could not have been any easier or more stress-free. Christian was never "pushy" - rather, he was polite, knowledgeable and answered all my questions. I wish him all the best as he continues his career at Toyota of Somerset.
Best value for the money
by Smooth rider from Trussville Al
January 10, 2019
I’ve been so impressed with this car. It rides smoother than any car I’ve ever owned. I got the 6 cylinder and been impressed with the power and it still gets very impressive gas mileage.
Never went in but very friendly and timely emails!
by Chad from Murfreesboro TN
January 20, 2018
I live pretty far from the dealership but I found a truck on cars.com matching my wants. I didn’t buy, but they were very professional and timely.
Death wobble and more
by Rene from Anderson Ca
July 5, 2018
Great UNTIL recall work was done. Since, a steering nightmare. Currently, NOT SAFE Dealer shouldn't of let me leave with it. Had to drive on the interstate, OMG currently this truck is worthless. Same repairs over and over. I paid 39k before taxes etc. Drove 27k miles before the nightmares started. Thats over a doller per mile and i paid all the expenses. So disappointed .
My daughter recently bought a car from Don Marshall in...
by annettenorfleet from DealerRater.com
July 19, 2018
My daughter recently bought a car from Don Marshall in Decembert 2012. She highly recommended that I check out this dealership before looking anywhere else. I was nervous to buy a new car but I have to say that Fred Owings worked well with me. I did not feel pressured to buy a new car. I appreciate him being patient with me through the process. I'm very pleased with the deal I received.
The best car that I have ever owned
by TerryY Challenger fan from Dunedin, Florida
December 23, 2018
Comfort, styling, power, craftsmanship, and performance in an affordable car. The salesman, and the dealership made car buying enjoyable again. I highly recommend this car.
I got timely follow up when I called in to inquire about a car. The salesman was friendly and knowledgeable and I felt completely comfortable around him. I've bought several cars from Don Marshall and this certainly won't be the last!
It’s a boat, but a nice one
by Aurora from Long Island
December 21, 2018
I’ve owned and older challenger with a v6 in it, then upgraded to a newer model with a hemi. I love daily driving this car, lot of guys double take me when they see me driving. The inside is beyond comfortable and spacy for my long legs. Besides the big doors and length I love the car.
I bought my Nissan Armada new in 2013 from Van, which was the best salesman as far as were concerned. The other day my husband took it off the curb. Immediately after that my car started to make a clicking- clunking sound. I was to leave for Georgia the next day. I stopped by and they put it up on the rack and found that the brake cables broke lose from the clamp they were in and the emergency brake cover was starting to rub off. they retied the brake lines up and set me on my way with no charge. Jaime waited on me and he is very professional and friendly. I had a non eventful time purchasing the car, in other words NO grand wizards as I call it. I was told the bottom line price on the car, after researching and making sure it was a deal I purchased it. I hated buying cars in the past but not now, thanks to Don Marshall dealership and their wonderful auto lube department. that's the thing also the repair place wasn't even the service dept. it was their lube place at the bottom of the hill. I highly recommend and will purchase from them in the future. Thanks Jaime, Don Marshall and servicemen for getting me back on the road.
Over Priced, cheap interiors, pricey, repairs
by Just Wayne from Winnipeg, Mb, Canada
December 31, 2018
Actually 2009 was there best year. Still at a 120 klm, had to replace the water pump twice, A lifter tick that never went away on a 3.7 since Day one, serpentine tention pulley at 45 klm. Emergency brake pads are almost impossible to change.They can't hear it? Heater s are pricey if a actuator goes, up to 2 grand. Best to get rid of it . Overall, great in snow, never let me down starting in the coldest weather. Recalls should be mandatory for the above. I don't blame the Dealer, I blame the engineers. Must have been High.
Great reliable, affordable and comfortable minivan
by Parents with a toddler from Riverview, FL
November 26, 2018
My husband and I bought a 2016 Dodge Grand Caravan SE new in April 2016 in Puyallup WA just before our son was born in May. It's been perfect for getting a newborn in his carseat carrier in and out of the car. We've transported a full couch in it with all seats stowed except the seat our baby's carseat was on. In April 2018 we traveled cross country from WA to PA, through mountains going up to Mount Rushmore. Then in September 2018 from PA to FL. During both travels we were fully loaded down in the minivan and towing a Jeep Patriot fully loaded down. We never had any problems with this vehicle. We loved it so much that we just traded it in for the 2018 Dodge Grand Caravan SXT with all the upgrades.
Written November 2018
Couldn???t have asked for a better sales experience than the one I had at Toyota of Somerset. Mr Jeff Hall Was able to answer my questions and assist me in making the best vehicle decision for me.
All the power you will ever need.
by Bajaracer from Los Angeles California
August 26, 2018
The best word to describe this truck would be ...its a BEAST! Ive had the older 5.9 Cummins before and I thought I knew what power was. The torque and power of the 6.7 Cummins is just obscene. Ive been able to tow up a steep grade pulling a double car trailer, the truck full of people, tools, equipment, fuel, with the AC on.....in 6th gear. Like nothing....as if I wasnt pulling anything at all. As if that wasn't enough....25mpg! On the highway this truck is a dream. I will admit the stick shift can be a pain in the xxx in traffic and on the street. Suspension is kind of stiff, but then again its a work truck. When you drive it you, take on on 2nd gear, not 1st. If you need a super powerful truck to tow with...there is nothing else that comes even close. Also, this year does not require the bothersome DEF fluid additive. You will not regret buying this truck for your heavy duty needs. The automatics go through the transmissions every few years because of so much power. Get the stick shift!
Very satisfied with recent truck purchase, Mary was very helpful with helping & answering all my questions
Better mileage, roomier than expected
by Any evidence for that claim? from Burlington, Vermont
December 31, 2018
So far, this minivan has exceeded my expectations. Better mileage than I expected- 23 mpg- those are not highway miles. A 4 x 8 sheet of plywood fits in the back easily with the seats stowed. My Mountain bike fits easily standing up.
I stopped in to look for third row seating and they found the perfect vehicle, the 2019 Flex.
I love it!! Cory Mounce worked wonders, the signing process was simple and quick. I will use them again and recommend you do too.
I love this vehicle. It fits my big family.
by SarahNelsen,family girl from PONCA CITY
January 14, 2019
The three rows of seats in this vehicle are excellent! My gkids love it. Thanks for the experence. I would come back to Heather Cennon in a flash
Bought 2002 chevy express van from them in fall 2017 had only 8 months and the transmission blown out at only 80,000 miles.Don franklin will not stand behind what they sell cost of repair 3,000.00 l have not even made that much in payments yet to buy the van.Very unhappy got stuck with a lemon Service dept is good friendly as well as sales my issue is standing behind what you sell and making things right this is the first vehicle l bought from Don franklin most likely will not buy from again.
fastest car I've ever owned
by moparguy from Kannapolis
January 7, 2019
This car will do what it is advertised to do...smoke tires and eat up mustangs and cameros and it gets 24-25 mpg on the highway! Fun to drive!
I had been looking for a vehicle for 3 or 4 months. I told the salesman up front what I needed and expected from him. Jesse Tucker did everything I asked. I drove 4 hours to get there and did not want this to be an all day thing and it wasn't. We bought a Suburban and we have been so pleased with our purchase. We were there a little longer than planned because of me trying to decide what warranty I wanted. They were not like the average dealership. We will be back again. We appreciated the whole team.
The best vehicle that fits our needs
by Carol from London
January 1, 2019
Mobility and enough room to travel. The van has a very nice sleek look and came with much more options than the one we traded in. Just love it.
This was my first time buying a car and I’m very happy with the way I was treated and the price thanks to Anthony Cima
by Brian from TEXAS
January 3, 2019
2017 Scat Pack R/T Hemi 392 Charger in Redline Red!!
This car was so sexy & fun to drive!
430+ wheel horsepower would pin you to the seat (if the tires would hook) yet feel like a 4-Cyl Accord while cruising at 75 on the Hwy. Decent gas mileage for a V-8, high horsepower car. Although it's hard not to floor it everywhere to hear the monstrous exhaust tone.
LOVE, LOVE, LOVE this car!
Purchased it by special order from the dealer for just under $40k it was an absolute bargain!
This is the third auto that has been purchased at Don Franklin Ford in London, KY by my family. The customer is treated with respect, never rushed to make a quick decision about a purchase, and any questions are answered with knowledge about the vehicle. I would highly recommend any one that is interested in purchasing a vehicle to go to Don Franklin. You won't have to look or search at any other business.
This car is the worst vehicle I've ever own.
by Upset from Dundee, ny
December 2, 2018
After the warranty everything is braking, it is two years old, and I've had to put almost 3,000 in it really bad on the road.
Everyone I dealt with was friendly and efficient. It was undeniably the best customer service I have ever received at a dealership! It’s true that at Don Franklin, you’re not just a customer because they treat you like family! I highly recommend this dealership. You can buy a car anywhere but you can’t find this type of outstanding service anywhere else.
Feels like I’m driving in an armored vehicle
by Brenda O. from Essex, Maryland
January 8, 2019
The car is comfortable and so roomy- lots of bells and whistles but the most important thing is that I feel safe in it. This is not a car that’s going to get pushed by the wind! The Hemi purrs like a sexy kitten and responds to the slightest touch of the pedal- best car I have ever owned!
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