It started with Will sending me an email and he was with a customer when I got there. Kevin immediately s s flawlessly introduced himself and asked I???d we could look and tear drive till Will was free. Off we went! Getting back to the office Will was free and they both sat with me, were polite, extremely knowledgeable and courteous! I never felt rushed and we were able to agree on what I wanted, what I was comfortable spending and because of the incoming rain, set me up for Monday to get the car detailed! They both called me the next day to see if I had any questions, concerns or needs. They made me feel important and part Of the family!! They are simply the BEST!!!! Chris in finance was super cool and not pushy. I told him my budget and thankfully due to his hard work, I left with my 2018 Honda CR-V happy about the choice but impressed that these three young men were so wonderful!! Eriously recommend them any day!!
Outstanding Experience with purchasing a used Pickup
by CCMILLER53 from DealerRater.com
December 5, 2018
What started out as just a check out of a used pickup online turned into an outstanding pleasant process. Dylan McDorman is an informative and will work with you and your family. We look forward to our next dealings.
Great experience, no pressure, pretty painless purchase
by MFINDLAYFF from DealerRater.com
December 4, 2018
We knew what brand car and trim package we wanted, so were very pleased that Patterson had our car on hand and offered the best price we had found in our research efforts, thereby allowing us to buy local. Tim Howell was our friendly, knowlegeable, and courteous sales rep and provided topnotch assistance. We feel extremely happy with our Kia Niro purchase and the entire purchasing process, and look forward to a lasting relationship with Patterson customer service.
Steve Garner, at Patterson Auto, not only made the purchase of a XT5 easy and enjoyable, he also spent the time to thoroughly explain the navigation system setting up Bluetooth, On Star, etc. Steve renews my faith in customer service which is a dying art! And....it is an art. With the exception of an overly detailed explanation of the need for an extra warranty on car made when we only wanted to finalize the purchase with payment, the entire experience was quick, efficient, pleasant ...AND....I love the XT5. PM
It was a great experience!! Took great care of us!
by SNOOPYNWOODSTOCK77 from DealerRater.com
December 4, 2018
Had a great experience! Like they read my mind! They helped my husband and I out completely! Thank you so much for y'all! My very first brand new vehicle is wonderful!!! Thank you!! Well be back again! And let others know too!
If you want an easy and honest experience at a dealership definitely request Mr. David Craft at Patterson???s Auto Group. From the moment we called the store (due to living out of town) to making the deal he was 100% honest with us and made the decision???s very easy on us. We will definitely be using him from here on out.
My experience at Patterson???s was excellent. My only dissatisfaction was the length of wait after we came to an agreement because only 1 financial employee was working (all others had left early for the Thanksgiving holiday). Such is life! Our salesperson was Monica Garcia and she was very helpful and knowledgeable. Everyone was very nice and kind to us.
After a long week of searching for the right truck, I came across this F150 at Herb Easley. Worked with Jack and Derek, and couldn't have been happier! Short, sweet, and to the point. No hassle at all, they got me where I wanted to be and the delivery process and signing papers took no time at all! Thanks again guys for the great experience. Now time to enjoy my new truck!
Rob is great and fun to work with. He is down to earth and doesn???t have the cocky salesman attitude I have dealt with at other dealerships. We just purchased our second car from Rob and I really was sceptical on driving away with a new car. I feel we both walked away happy and plan on seeing Rob again.
My salesman Scott and the finance manager were awesome throughout the process. They made sure that I got the best financing possible. I bought the car that I wanted at a fair price. I will definitely shop and be buying other cars here, again. Thanks!!!!
they honored my appointment. they were quick about getting the job done and the cost was as explained.
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