Satisfied customer,sale rep was great, finance procedure was excellent, couldn't ask for a better price,the only gray area is that some of the finance companys they use have high rates,but I guess that depends on you and your credit score also. But overall my experience with Star Chevrolet was great! Have already recommended to other person's.
The employees are extremely professional and kept us informed of the repairs and cost each step of the process. I have always and will always use this company because of their excellent customer service.
Had a very good buying experience no hassle with trade in value and they were very helpful with the financing options answered all questions in terms that was easy to understand. My sales person Mr. Easterlon came out and welvomed me on a very cold and nasty day he worked digitally trying to show me the truck that I was looking and helped me through the buying process.
Did not pressure me to buy parts. Informed of problem which was covered by power train warranty. Helped troubleshoot problem and Referred me to service. Made appointment for 8 am and the car was in the service bay at 8:01 and complete by 10 am. 2015 Chevy Cruz eco. Did not purchase car from them NO CHARGE! Customer service second to none in my 65 years!
Friendly, attentive, fair, honest! From start to finish I had the best customer service experience ever! The team was quick yet through thru the entire buying and financing process! Showed me every price up front and even gave me options! When I'm ready for another vehicle I'll be back! Thank you
Cody, our salesman, was well informed about the vehicle and patient to explain the electronics as well as set some up for us. He and the other staff we had contact with were friendly and quiet knowlegable. This is our 3rd purchase from them, and we definitely would recommend Star Chevrolet.
Even though I did not make a purchase from this dealer, they were very friendly and helpful! The care that I was looking to purchase was in very good shape , along with other vehicles I saw on the lot. The staff was very nice and the owner was awesome! I highly recommend someone to check this lot out!!:))
I was going to be in the market for a new vehicle in about 6 months when I received an e-mail from Lee. He asked if I was interested in trading in my 2016 as they needed reliable good condition used cars. I replied it was a bit short on but gave him the info he asked for (mileage, etc.).
I was surprised when he wrote back he could put me into a 2018 with no money out of pocket and payments less than 5.00 a month more.
Made an appointment, went into the dealership and was on my home less than 45 minutes later!
No haggling, no surprises, no games. Clear and honest communication. True to their word.
I’ve used the service department in the past and have been equally impressed.
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