Have been a customer for 5-6 years and have been treated with respect and always take time to explain any repair or issues that have come. Service department are the back bone and should be commended!!
Very efficient, comfortable great vehicle
by 2017fordescapeSE from Newburyport
January 5, 2019
Navigation and options are great. Fordpass app is great for scheduling engine starts and diagnostics. 4 cylinder turbo with auto stop is good for emissions and gas savings
Service department is always exceptional. Work is done right the first time. Never have to return and get a concern addressed for a second time.
Driving in comfort without the price
by Mel from Dallas, Tx
January 9, 2019
This car is great. Drives well, handles well, quiet cabin. 3 stars for interior design as I have the titanium trim level and am not a huge fan of the shiny plastic portion of the dash, would have liked it more matte.
I have never had a bad experience at the service department at Bob Ferrando. Everyone is helpful when I call with an issue and try to get my car looked at and fixed as soon as they can! Thank you guys.
Very Reliable car
by Tonisha Chevy fan from Indianapolis, In
January 9, 2019
This car has to be the best purchase I have made thus far it’s nice and spacious plenty of leg room my daughters dad is about 6’3 and he can sit comfortably in it compared to my Kia Optima I just had lol the whole make of the car is just awesome I love all of the safety features definitely a plus for me.
Took vehicle into service area before given appointment, Car was completed in a very reasonable amount time.Check out was very efficient. as usual & was on my way.
I usually buy foreign cars I have a 2009 RAV4 that
by Kim from toledo
December 16, 2018
I had test drive a Lexus when I test drive at Lincoln MKC it was just a comfortability when I was driving it it feel like me I knew then I wasn't going to stop until I got me a Lincoln MKC I'm very happy please grateful and humbled to God he made it possible.
This is the third time I personally have purchased a vehicle from Palmiero. And they NEVER disappoint. My customer service in sales with Michelle Carter excelled beyond expectation and professionalism! She was very attentive, informative and answered any question I had whether it was by email, text or call. My trade was A smooth easy transaction along with the purchase of my new 2016 tacoma! And I???ve never been happier! The truck was freshly detailed along with a full tank of gas upon pick up. Thank you all so much at Palmiero Toyota and special thanks to Michelle Carter again for this opportunity in owning a newer tacoma. I???m happy to say I???m a lifelong customer!
Top of Best Owned car for myself I’ve purchased.
by Wanda Belvin from Bradenton, FL
January 9, 2019
I traded a 2017 Chevrolet Cruze for 2016 Honda Civic. There is a vast difference between the two cars and Dealerships. I love Hendrick’s Honda and my 2016 Honda Civic 💯
Very courteous sales staff, not pushy. Listened to my needs & made suggestions. Extremely generous in the time allowed to test drive/ask questions & was honest in answers. She was very knowledgable on vehicle. Easy access by phone/text to rep. No real haggering on price, they respected my offer. Great service & extended warranty provided. Paperwork simple. I will be back.
by Blakev88 from Walker, La
January 6, 2019
Great for a family although I would recommend the captains chairs. One major issue is the rear automatic lift gates have issues. Mine is 2200$ to fix. Great vehicle just watch out for those rear hatch issues.
We had to go out of town for excellence for Toyota!!
by TnM from DealerRater.com
September 12, 2018
Excellent experience buying our new vehicle from Palmiero. This was our 1st Toyota and we went out of town (secondary to not a very good experience in out home town Toyota). Our salesman, Lance, went above and beyond expectations for us. Sean, the financial specialist, was great to work with and between both of them, made buying our 1st Toyota a great experience!!!
Replaced My Truck
by Roxy from Oceanside California
January 14, 2019
This car was a great transition from my Nissan Frontier Truck. I was looking at Ford Flex, Ford Explorer and Nissan Murano. The expectations I have are all satisfied in the Highlander. Needed a large enough car to haul my family around, and my ton and a half of clay and equipment.
My husband and I were thinking about buying a larger suv (than what we had) and after researching the Consumer Reports new car issue we decided to look at the Highlander. We had never bought a Toyota before so just stopped at Palmiero's to see what they looked like and we found the exact color combination we wanted. We talked to Lance Hollabaugh and he was very helpful with all our questions. He even let us drive the suv home to make sure it would fit in our garage! We just did a road trip in it to Fort Wayne, Ind. and it rides so nice and it is so quiet! We love it so far - especially all the extra safety features. The blind side lights and the auto dimmers are wonderful. We would definately recommend the highlander to anyone looking for an suv with the 3rd row of seats and great safety features if you are traveling with little people!
by Smiling Bob from Falmouth, Ky
December 16, 2018
This is a great truck, powerful, plenty of enterior room, truck bed is too small though. Fuel economy is Horrible. All and all it's a good truck.
I shopped for my my new 2019 Ram 1500 in PA, NY and OH. Great Lakes was by far the most professional and easy to work with, no games. Absolutely professional Jake and James are the best . Thank you and looking forward to buying from you again. Definitely worth the 40 minute trip from Erie.
Strong, well put together! 300S executive sedan!
by Gelmo from MISSISSAUGA
October 29, 2018
Fully loaded!! Everything you need; leather, all electronic hook ups needed for any device, fast, strong, comfortable, spacious, moonroof, big trunk, reliable and more. Great buy, for a great price!
My involvement with Donovan and Bauer came after my daughter had totaled my Durango while I was out of town.
After scouring through the Internet, we located the vehicle that fit my wants and needs at Donovan and Bauer.
My wife went out to Titusville to look at the vehicle and spoke with Michael and he did everything in his power to keep us both informed even talking to me on my wife's cell as he showed the Durango to her and sent me the fact Sheet and additional pictures.
Unfortunately the car sold the next day prior to my ability to place a deposit on the vehicle.
I had called and left a message and sent a text but had not heard anything, come to find out they had actually called our home phone number rather than the cell which is why I had not received their apology message that was left until my wife returned home that evening.
Overall I would certainly give them another look provided they have what I'm looking for and in the in the market. They did a great job and and was even more helpful with things while I was out of town
Love the GMC brand
by James VanRaden from Moorhead, MN
December 26, 2018
I’ve had the vehicle for a short while. Thus far it’s smooth sailing except for the Driver’s side seat warmer.
We’ll see how much of pain in the patootskie it is to get it rectified but overall I’m happy with the vehicle.
I’ve received a lot of compliments on it and am proud of the image it portrays for my General Contracting company.
Customer service is always great. Have been dealing with Donovan & Bauer since 2000. They always get you right in for service and are great to deal with.
Most reliable SUV I've owned
by Happly retired from Little Falls
January 7, 2019
Three years owned it and aside from oil changes, no money was stuck into it. Liked it so much, we decided to lease a 2019 Cherokee. In the past owned 2 Lexus, Chevy SUV's and the Jeep was ahead of them. EXCEPT for the leg room in the back seat.
I purchased this truck from Donovan and traded in my used vehicle. They were honest and respectful in everything they said they would do and followed through.... This qualities are hard to find in people today but the group at Donovan/ Bauer have them and more. Special thanks to Troy for expediting the process fir me with the time constraints I was under. George Larsen
Comfy and a wonderful drive
by MichelleD319 from Groveland, FL
December 28, 2018
There is plenty of room in this car. There are great features and everything is amazing. The downfalls I've found are that there's no auto-up button for the window and no mute for the radio. I'll get used of it soon though.
We own a Pilot too and there is not comparison on trunk space, rear visibility, and comfort. The Tahoe is big on the outside and small and uncomfortable in the inside. The third row seats are horrible low, not space for legs, and hard. There is not way to fit 3 suitcases in the back and maybe not even a big suitcase. We barely fit only 2 carry on suitcases on our family trip. You pretty much feel claustrophobic in the third row. I can’t say enough about how poorly designed the 2019 Tahoe 7 seater is. The old 2011 pilot we have is 150 times better, spacious, comfortable, and all the good things a SUV should be. Truly disappointed!
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