Used 2021 Ford Edge for sale near Atlanta, GA

Was in town for my sons lacrosse tournament when our 2022 Equinox broke down. Limped it over to your dealership at 7:30 in the morning to hopefully get an idea what was wrong. I was not expecting any miracles especially without a appointment as a matter of fact I figured I would be stuck there a few days until they could get to it. GET THIS...Bryon Steinke(employee of the month) greeted me and listened to my problem even though he was backed up with customers as far as the eye could see. Took my car and said lets see what we can do. Had me out of there in less than an hour, WAIT...it gets better. He called me Monday morning to see if me and my family got home safely!!!! Who is this guy and where did you find him because there is nobody in customer service like him any more!!! Can't say "thank you" enough times for what he did for us, that is a great employee you have there and you are a great dealership!!

I have owned my 2021 Ford Edge ST LINE since September of 2021. It is now April 2024, and I can say without a doubt, that I am very satisfied with the vehicle. I have taken long trips with it, and it was very comfortable. I have nothing negative to say about this vehicle.

I have purchased new and used cars before, from different dealerships all over the Atlanta area. A total of 10 counting this one. Plus 2 bikes, but I'm not counting those. I have had absolutely TERRIBLE experiences, and I have had okay experiences. This was, without a doubt the best of them. What made the difference- Sam Rangel. My wife shopped around online and found a van she wanted to look at, and it happened to be at the Hardy Superstore. She went by herself to check it out. She met Sam. Sam was the opposite of what many come to think of when they think of a used car salesman. Sam was very kind and helped her. He listened to her and genuinely desired to help her find what she was looking for. I know most good sales people are like that, but there are some that don't have a customer service quality to them, but Sam does. She never felt pressured. Sam made us feel like he was on our side of things- whether it was the vehicle, the negotiation, the financing, or whatever. He was our representative. I love looking at cars, and investigating them, but absolutely HATE haggling and the actual car buying part. Sitting and waiting forever, going back and forth. Then when you are done, you have to wait for the vehicle to be cleaned and gassed...ugh. Did I say I HATE car buying? So this time, I done the whole deal with Sam through text messaging! A first for me. Whenever I asked for something, Sam replied. Sam's manager, and Finance closer- Mitch Feraco made a great team. And he had the van ready so when we got there, we signed and drove away! So, if you find a vehicle at the Hardy Superstore, or need someone to help you find one, call Sam Rangel- you wont regret it. Tell Sam I sent you, he will take great care of you!

Never in my life have I owned a Ford but this is my second Ford Edge. A 2021 Edge ST is my second and although the Titanium version was a pleasure the ST with it's handling and performance is a step above. The Edge is more comfortable than most SUV's with much more hauling capacity. Just a great fun car to drive and quite a value.

Fast, efficient, and reliable service. Jay at DriveTime Morrow GA is a leader in the business! Thanks for all of your help I will refer more customers your way!

I had a 2018 Titanium Edge which I loved for its comfort, smooth ride, trouble free mechanics, and looks but wanted to move up to the available driver assistance/safety features. The 2021 features those nicely. I have the Titanium again which I think is worth the extra cost. The cooled seats are better than vented A/C alone. The '21 has a 4 cylinder paired with an eight-speed transmission. That is good with a small gain in gas mileage but not as smooth as the '18 six-cylinder. My main complaint is the tablet-sized control touch-screen which has all the adjustments for interior climate. It can take two touches (or a touch and a slide) to make some adjustments and can draw one's attention off the road for too long if you're not careful. The missing knobs and buttons would be way better.

If you are looking to purchase, Alan Meyers is your guy. I arrived a little after 12 and I was out by 3. Alan was so professional and efficient. He made sure I left with what I wanted and I still had money in my pocket. He is definitely the go to guy if you are looking for a car. I cannot express how much of a great person he is, he is here to help and not get over on people. I will send everyone that I know his way, my experience was great!

I like this car very much with one exception. The paint quality is not good. I’ve had to repair several chips in paint. Seems like you barely touch car and paint will chip. I have Star White which is a premium color. This shouldn’t happen. Touch up paint works great! Too badI have to use it!

I had the GREATEST experience here. Quality customer service, very professional! My sales consultant Wallace is AWESOME!! He made the process very easy and I was driving off with my car in less than 2 hours from arriving there. I would definitely recommend this Carmax and Wallace to anyone searching for a car! Please make sure you ask for Wallace, you won't be dissapointed!

Drives nice and roomy. But has the loudest engine rattle I have ever heard and dealer service dept says it’s normal. I’m ready to trade it it for something that’s not a ford. My 2012 edge was much quieter…I should have kept it. I bought the 2021 edge new November 2021

I called on Saturday about a infinity g37. Greg answered my call and said ask for him when I came in. When I got there the place was super busy but everyone was friendly. I asked for Greg he already had the car out front for us. He was open and honest about the car. It's a used car at a great price but never would I of thought the salesman would be honest about the condition of it. We test drove it and decided to buy. Greg treated us with respect and honesty through the whole process. I asked that a sensor that Greg told us about be changed and the car given a oil change. Greg said it would be Monday before the car was ready. Greg called me early Monday afternoon and said the car was ready. I came in and completed the sale. I can't speak for anyone else at this dealership but if you want a honest salesman and to be treated right ask for Greg.

looking in new model was a amazon to test drive them and most of all they Great service

I had a great experience purchasing my car. The staff is super friendly and helpful.

I can’t thank this place enough for all their help during my purchasing process. I love my new Kia optima.

I had a great experience here. They were very knowledgeable when it came to the whole financing process. Thank you again!