Used 2021 Ford Edge for sale near Elmhurst, IL

Malik at Napelton River Oaks Kia did not disappoint! He told me I was going to drive out with a new car and he was a man of his word! Thank you so much for your help in making sure I was satisfied with my purchase! 10/10 on his customer service 👍🏽

I have owned my 2021 Ford Edge ST LINE since September of 2021. It is now April 2024, and I can say without a doubt, that I am very satisfied with the vehicle. I have taken long trips with it, and it was very comfortable. I have nothing negative to say about this vehicle.

Never in my life have I owned a Ford but this is my second Ford Edge. A 2021 Edge ST is my second and although the Titanium version was a pleasure the ST with it's handling and performance is a step above. The Edge is more comfortable than most SUV's with much more hauling capacity. Just a great fun car to drive and quite a value.

Had a great experience at dealership. Found a car i love. Was treated well by salesman. Overall great experience

I had a 2018 Titanium Edge which I loved for its comfort, smooth ride, trouble free mechanics, and looks but wanted to move up to the available driver assistance/safety features. The 2021 features those nicely. I have the Titanium again which I think is worth the extra cost. The cooled seats are better than vented A/C alone. The '21 has a 4 cylinder paired with an eight-speed transmission. That is good with a small gain in gas mileage but not as smooth as the '18 six-cylinder. My main complaint is the tablet-sized control touch-screen which has all the adjustments for interior climate. It can take two touches (or a touch and a slide) to make some adjustments and can draw one's attention off the road for too long if you're not careful. The missing knobs and buttons would be way better.

I like this car very much with one exception. The paint quality is not good. I’ve had to repair several chips in paint. Seems like you barely touch car and paint will chip. I have Star White which is a premium color. This shouldn’t happen. Touch up paint works great! Too badI have to use it!

Drives nice and roomy. But has the loudest engine rattle I have ever heard and dealer service dept says it’s normal. I’m ready to trade it it for something that’s not a ford. My 2012 edge was much quieter…I should have kept it. I bought the 2021 edge new November 2021

My experience pertains specifically to the Ford service department - not the actual car dealership. So this place is clearly under new management. After getting some ridiculous estimates from other mechanics and body shops, I decided to give this place a try…. I got outstanding service from Pat Gavin. He quickly got me estimates which confirmed my suspicions that the other mechanics were trying to gorge me into paying for a bunch of unnecessary repairs. Pat & team were able to fix several problems that had been lingering on my car for several months. I always postponed getting these things fixed because other mechanics wanted literally $5-10k for what seemed like small issues. I’m ecstatic to have finally found someone in this industry that conducts business with (1) integrity and (2) high standards in delivering quality! It’s such a relief to know where to go to get my car fixed without getting guided into a bunch of high priced and unnecessary work. I also got my car back cleaner than when I dropped it off!! Everything from the service to the price to the quality of the work exceeded my highest expectations. 1 month later my car is running as good as new. If only everything in the auto industry (particularly the service & repair industry) was run this way.

I cannot recommend this dealership enough we had the best experience with Jason! His customer service was 10/10 I will definitely recommend Zeigler and Jason to anyone in the market to buy a car 10/10 recommend we will be back in the future!

This dealership is above the rest. It was recommended by a friend of mine and I was not disappointed. In fact, it has changed my opinion about domestic car dealerships. From the scheduling of an appointment to the actual service technician, the experienced has been an absolute pleasure. I am sure that whomever is hiring for this dealership is selecting the best people. One thing is to have the technical qualifications to do the job but the most important factor in hiring people that will be interacting with the general public is people skills. Every time I call to schedule an appointment Molly has the nicest attitude over the phone. The same thing goes to the Mobile Service Technician Isaias Sanchez. An absolute pleasure to interact with him. Courteous, service oriented, and willing to offer explanation of the work being done. Like I said earlier, not everyone has the people skills to deal with the general public. These people are the best! You won't be disappointed to get service from Hawk Ford of St. Charles. I live about 30 miles from the dealership and have other Ford dealers closer my house but I pick Hawk Ford for service over those dealerships just because of the people there.

This was by far the best car buying experience EVER! Victor was professional , prompt and made sure our transaction ran smooth from start to finish ! Victor took extra time to show us all the cool features our new Toyota Corolla has. The finance guy made sure we got the best rate and helped us find the best deal for an extended warranty. Can not say enough good things about this dealership and the entire team at West Chicago auto mall

They were nice enough and willing to deal some. They told me that they were going to mail me some touch up paint but I have not seen it?? They did have the windshield replaced like the said they would.

Second car I purchased from castle gmc our sales person was Nubia /great experience every time helpful and always greats us as family highly recommend castle gmc Nubia and Brandon will take very good care of you . 👍🏻

Ive bought many cars from many dealerships. This one was one of the easiest of my life. They were attentive, honest, and very helpful.