Very helpful, contacted me right away about my credit app and vehicle inquiry. Asked questions to try to get me into a car that I wanted. Did not buy from them as they were a little over priced but very grateful for all their help and understanding.
Ray is the best! Very comfortable experience, best treatment and service I've ever had in 22 years of buying vehicles... In fact I went to purchase an inexpensive HD truck for me, and left with the truck, and a beautiful car for my wife as well the same day! Ray has also followed up w several calls to make sure we are happy w the vehicles. Never had such nice people to deal with and the warranties are very extensive covering many things not normally covered on used cars. Can't say enough positives about this dealership, and will definitely be back again! Thank you Ray!
This was my first experience with Guess Ford and I cannot say enough about the exceptional customer service! Dennis helped find the perfect car for me - even though it wasn't what I originally went in to see, he sold me a car that made more sense for my expectations and needs and I couldn't be happier!! I LOVE my 2013 Ford Focus Titanium!! I would certainly recommend Guess Ford for anyone looking to purchase a new or used vehicle - with their pre-own certified warranty's they can't be beat! No hassle on pricing or financing - such a relaxing and enjoyable process! They have definitely gained my loyalty and I will purchase from them again in the future!! Thank you Dennis and Scott!!
My family has purchased several cars from Guess over many years. I just purchased a 2015 Ford Taurus and my brother purchased a 2014 Ford Taurus. Kate Poole was our sales person and made the experience very convenient and hassle free. They came though for me when I had previously purchased a used 2013 Ford Escape and it had some exterior issues that were addressed to my satisfaction. All the times they needed to have my vehicle overnight they gave me a great rental vehicle.
Just purchased my second Subaru from Huebner and Jackie Dewitt, and highly recommend this dealership. They provide great service, have the best Subaru prices in the area, and answer all questions without any of the normal sales pressure.
Jeff Krivickas did an outstanding job of guiding my husband and me through the buying process. He was kind and so patient as he educated us on the tech features of our new car and we left the dealership feeling very comfortable with our Corolla hatchback.
Everyone was so accommodating with us as we purchased a larger, new family vehicle. Carl was incredibly knowledgeable and explained every new feature of the car to us. He also worked with us as our schedule revolves around our infant and even came in the day he was supposed to go out of town for a family holiday! I would recommend this dealer to anyone looking to buy a new VW!
My leather seats had small cracks on the drivers side Maybe 5 on the top and 3 on the side The tech told me ford calls that normal stretch ...... I'm sorry but I have had leather seats in cars for 20 years and leather furniture in my home and have never had normal stretch occur......it's leather It should give and not tear ..... the solution was to have the seat repaired and it was it looks ok it's not perfect and at my cost of 85 plus tax I would have preferred it be replaced It's sad that ford doesn't back the full product. Not sure I will purchase a ford when I'm ready for a trade on this car my last car was a Subaru and the leather seats were perfect when it was traded in with no normal stretch
The service department is always friendly and I can get an appointment in a timely manner. This last visit, I had brake service done and there was a mail-in rebate. When I picked up my car, to my surprise, Garrett had taken the time to submit it for me so that it was all taken care of! That's going above and beyond for the customer! Thanks again!
We take our van there after many years of us going to our dealership we realized that car sense is a reliable and trustworthy company who are honest and have fair prices. We highly recommend this dealership.
Everyone was very helpful and good customer service. Will be back to but next car. Kevin was very helpful and honest about cars and service
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