Used 2015 Ford Escape for sale near Mobile, AL

The customer service was top notch no pressure excellent help very informational a wonderful product. The sales person Nancy didn't make you feel rushed stay late along with Rob and finance who will not rob you and Brian the manager all excellent and professional.

I love this car! I bought it used and have had it 3 yrs! I love the pick up and gas mileage! Very pleased w my little suv!

Good costumer service and very helpful it was what we expected plus they have nice cars

Been an awesome vehicle for our needs both in town or on the highway. Has been very reliable. Haven't experienced any problems with this great vehicle.

The service was very good and the staff was knowledgeable and friendly. I was notified when to come pick up my car. I was offered the opportunity to wait in their lounge where they provide a variety of food and drinks for their customers.

Car was purchased new in 2015. Overall I rate the car as 4 out of 5. Rear brakes need improvement such as chrome slider rails which would reduce sticking. Forward weight transfer on hard braking could be controlled better. There is one expressway exit where the upper weight transfer is a problem ( as it is with most SUV''s). The steering is precise, with no real surprises ( other than at that one poorly designed xway exit).

I purchased 3 cars from Carlton at TCL over the years, but due to geographics I don't do much with them anymore. I needed a receipt from a year ago for some minor parts I purchased. I sent a request and literally within minutes Stewart in parts emailed me the receipt. It has to be the worlds record. I have forgotten how good they are.

The 2015 Ford Escape is good overall performance wise, but I noticed the transmission started slipping after 150,000 miles, also had to replace all motor mounts (3) they got loose. Once replaced the stability of the drive train helped the ailing transmission, and you still could use and drive the car safely. Buying or saving for a "new" transmission was planned due to the reliability of the car. And, "new" was the choice over a used, or rebuilt one, because I intended to keep the car.

These guys were great. I made a deal over the phone then drove 1100 miles to get new (to me) truck. the deal was exactly as we had discussed on the phone. They could have added things to the deal knowing I was a long way from home but they didn't. Honest and not pushy! a pleasure to do business with.

I have been very happy with my 2015 scape. For me it was been very comfortable and easy to get in and out of. Seems to just wrap around and cradle me!

We were super happy with the experience we had at Richmond Ford, in purchasing our new 2024 Expedition.

Contact soon after first inquiry - still considering Exceptional Motorcar. Next inquiry will be yes or no on purchasing due to rather far from my residence

I put information about my car into Kelley Bluebook.com. I received an email from Luis at Autonation Ford saying they were interested in the car and explaining how the process works if we sold it to them. We went in and worked with him and sold the car to the dealership. He was friendly, helpful, and knowledgeable. The process went smoothly, just as he had indicated in the email. I appreciated that they didn?t play games and we were pleased with the process. Would recommend.

Great Service it was quick and efficient everyone is so friendly and knowledgeable with great customer service

On my annual visit I decided to wait for my service. I needed an oil and brake fluid change. I asked my dear service advisor, Aaron and he said 1.5 hrs. I thought, let me relax and wait. They have a very comfortable waiting area with wifi and comfy chairs, water, great coffee machine, Time passed quickly and my car was ready. Very friendly staff and excellent service!!

This dealership was very responsive as far as booking an appointment to see vehicle and confirming. When we arrived for appointment, they had the van all started up, running and waiting for us to test drive immediately. Gave us time needed to look at vehicle and were reasonable when coming to terms.

Kelly made buying a car super fast and simple ! Great customer service i would go again.

We recently bought a 2011 mazda 6 from Ful-line. During our process we had a chance to interact with Dave, Mariah, and Kurt. They were amazing. The level of professionalism and transparency that they have built into thier process is a gold standard. I doubt that there is a another used car dealership could compare to them. Please look there first when looking for a used car. They sell solid used cars, at really fair prices and treat you like family.

I bought a 2014 Camaro 2 years ago this date. Not one problem.... Thank you mike for the honesty. My brother also has a Nissan he bought from Chandler. This was 3 years ago and guess what? No problems. Thank you

I found the perfect Porsche Cayenne at this dealership. Even though I had to fly to Cincinnati to pay for it and drive it back to Arkansas it was worth it. My sales person, Isaiah, was a pleasure to work with and the car is just wonderful!

Napleton Ford provided quality and professional service and the new car was in fantastic condition upon delivery. Richard the sales consultant was extremely knowledgeable and professional helping me navigate all the controls in the 2026 Platinum Explorer. I truly appreciate his time explaining the workings of this amazing vehicle.

Was great working with the Rex!!! The Experience was a no hassle and quick and easy. I didn’t have to spend hours sitting in the office. In and out. Great Experience

This is no ordinary dealership. They make you feel like family from the moment you walk in even though they do not know you. I had the privilege of working with Donato, his son Aaron, and Megan. They gave me the best deal that I could’ve ever have received, and I will be going back for any car that I need in the future. I highly recommend them.

I sold a car recently to Carmax at the Beaverton, Oregon office. Everyone I worked with there was professional, friendly, and very efficient. From the time I arrived until the time I left with the check was about 45 minutes. No surprises and no hassles. They honored their online estimate for what they would pay for the car. I was very happy by how easy and quick the process was, and I'll return the next time I'm shopping for a car.