I purchased a new RAM 1500 on Oct 13th and it was one of the easiest and best buying experiences I have had. Tyler gave a great introduction to the truck and explained all the features. He knew the truck very well which is not always the case. We took a test drive and discussed a price. My wife and I then left to discuss it, we decided to pull the trigger. Tyler did most of the paperwork over the phone to reduce time at the dealership. When we arrived the truck was detailed and we only spent about an hour finishing things up with Tyler and with financing (sorry very nice guy but his name escapes me). I feel I got a fair deal and the entire experience was refreshing. How they stand behind the purchase is yet to be seen but I will let you know.
Ford Escapes are the best!!
by Mother Pearl from Vestal, NY
May 10, 2019
This is the third Ford Escape I have owned. I have stepped up in model each time. This is a Titanium. I am loving all of the ' bells and whistles' it has. It has plenty of leg room front and back; and the cargo space is fabulous. I am loving the moon roof and heated seats, too, as well as the mpg.
My son was looking for a mustang and we contact Mike at SoCal Auto Motors. The cars they have are really clean, they provide a Carfax on the car and service is excellent. I bought my son a 2007 Ford Mustang GT with really low miles. These guys are great and very helpful. I will recommend them to friends and family.
I love my car!
by Teewall from Mechanicsburg, Pa
May 11, 2019
This car meets all of my needs. It is roomy and comfortable, drives very smooth, and has little or no blind spots. I have only had it for a couple of days. But I live my car!
Juanita was great!!! She was very personable and extremely sweet. The process was very smooth and fast! I’ve already referred three of my friends. I drove from Santa Monica to Santa Ana, and I would do it again!!!! Thank you Juanita!!! I love my Dodge Journey!!!!
by Ford Happy from Rochester, MI
April 8, 2019
Driver seating is good! Control for radio presets should flow together instead of having to press 'next' to go to other set of preset stations
Arlene was excellent! She was extremely professional in all aspects. The dealership was impeccable and the customer service was top notch. Arlene went above and beyond in every aspect of the car buying process! I highly recommend HB Dodge!
Sleek Styling, 4-wheel Driving
by Konedog4 from Forest Lake, MN
April 12, 2019
Smooth ride, responsive acceleration, sleek styling, and good gas mileage for SUV.
The only drawback, and it is minor, is that the cabin is a bit smaller than a typical mid-sized SUV.
by Thomas (the sales manager will know who I am) from Magalia, CA
December 1, 2018
4.3 (337 reviews)
We had the cash. We were in the "Camp Fire" and lost everything. Drove twice to Tustin from Sacramento. Once to shop and once to buy. Had financing set up, gave sales the information so they could deal with the credit union to settle finances before we arrived. They totally dropped the ball. We had driven eight hours to pick up a car and the sales manager demanded our Social Security number even though we were paying in cash. $26K that evening and the residual today. He wanted us to spend the night or until the credit union opened on Monday as he didn't want to work with us. The sales person was next to tears and my 74 yr old wife was fried with how we were treated. He was proud in how he treated us. Based on the short version above, I can't recommend working with AutoNation Ford Tustin.
Plenty of get up and go!
by Ford fan from Placitas, NM
April 22, 2019
I really like the way this SUV drives. Handles more like a car, very responsive. I got the 2.0L engine and AWD. It is the Titanium so it has heated leather seats and I love them. Very comfortable. I have to merge on the Interstate with a very short merge lane and everybody it typically doing 75+MPH. This SUV really goes when you press on the gas paddle and I love that. The visibility is excellent and I love to sit "tall" so I have my seat about as high as you can get it. The brakes are excellent and saved me from a 15 car pile up on the Interstate just last week. I also love all the cargo room. I love to "go antiquing" and with the rear seats folding completely flat there is quite a bit of cargo room. Really happy with my purchase.
They were very helpful in transferring to the local dealer, providing the vehicle report, performing additional inspections and in the buying process. I would definitely shop with CarMax again.
Very Reliable car! Comfortable car drives good!
by Charlieshannon from Ohio
May 3, 2019
The Car meets most of my needs and drives good it’s decently roomie I get good mileage I feel safe in my car specially because I live somewhere where we get a lot of snow overall my car is just comfortable and reliable its everything that I want in a car and more ! This is my second escape and I’m hooked for life on this model !
sale associates very helpful during whole process. very pleased with purchase and customer service. Second auto bought from carmax.
This vehicle is very easy to drive and comfortable
by Tommy B from Middletown Pa
May 2, 2019
I was very pleased with the low miles and the price I was able to get it for. I was impressed with the automatic rear hatch. I teach CPR and this makes it so easy to get my equipment in and out. Upgrading to the features I have on the dash now is awesome.
Offered a great selection. After looking and test driving a couple found exactly the car we wanted at an incredible price. No, up selling, additional fees or any gimmicks you find at most other dealerships. Thanks!
In the few days of ownership no problems!
by Bertha from Lisbon,ohio
March 24, 2019
It’s a good vehicle or we would of not bought it. It has everything my mother wanted and more. Although I’m not sure about a turbo in a suv for grandma? 😊...
I would like to say thank you Eddie Castrejón. He really gave us the comfort of helping us buying a car, explaining in details and patiently giving me the right information that we needed to purchase the right vehicle for my family. Thank you again for such a great service and appreciate all the help he gave us and all the help the dealership gave us in Costa Mesa. Thank you.
We love it!
by Dom from South Whitley, IN
March 3, 2019
We test drove several suv brands and this one was the most comfortable and smooth ride for the price, mileage, and year we were looking at.
I found myself suddenly in a car that needed more repairs than it was worth but the wonderful service team and sales team worked with me to trade in my broken car and get me in a new Ford Escape. I cannot say more good things, everyone I interacted with was out of their way helpful and got me a new car that has all the bells and whistles. Sonny Alavicheh was by far the best car sales man I have ever worked with and would not hesitate to go back to him and Ken Gordy Ford in a heart beat for my next new car. If you are in the market for a new car definitely go to Ken Grody Ford.
My third Escape
by Dean from Green Bay, WI
March 2, 2019
Have enjoyed owning and driving my Escapes since 2000 when I ordered one from the factory. Size is just right for my needs. The transportation service they have provided continue to please me. Latest purchase (2016) has lots of 'bell and whistles'. I've always tried to acquire all 'the tech' that was available. Now the Escape can include a lot of safety tech...hooray! I'm all for it. An air bag in my prior Escape protected me...they work. Am I pleased with my 'Escape experienced? You Betcha!!!
I'm very happy to say we made a deal on my new family car. I just wanted to thank Gus and his amazing team for welcoming us to the Ken Grodi family. Thank u for helping us withe a quick and painless prosses of buying a car!!!!
Like my used escape
by Retired Bus driver from Colonia NJ
February 18, 2019
I just bought a used 2016 Ford Escape it’s a big & better difference from a Nissan Rouge I owned I purchased the titanium model which is a big step up it was a lease return & well taken of I love how it handles & rides. From sun roof to sound system my wife & I are very pleased with it . We look forward to at least the next 5 years or more of driving it before looking for another vehicle. This is my fifth Ford probably will never buy another imported car this was my first last one. I was glad to go back to the ford.
I have bad credit but Mike was able to get me approved. Very helpful guy made it all quick and simple. My credit is going up now thanks to Mike getting it done! Will be purchasing my wife a car from him very soon. Recommend to anyone in need of a vehicle.
The BEST choice that we could have made!
by HappyMomma from Kennesaw,Ga
February 16, 2019
Fords have always been top of the line for me, and the Escape lives up to the name. Lots of leg room, lots of get up and go, smooth riding, comfort for the grandkids and plenty of storage space in the back.
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