Used 2020 Ford Escape for sale near Lufkin, TX

We were a little leary of dealerships and in the past feeling intimidated bad uncaring salespeople who treat you like your a number. We decided to go to Capital Chevrolet in Lexington as my friend had told me, her saleslady who's she's bought from for years had started working there, she has great reviews, credentials and Kim even showed us the commercials where she had been on TV and the internet. We pull up and to our suprise we are greeted with the warmest smile and welcome from the exact person we went to see, Trisha Hulin! I've never felt more welcomed at a dealership as I did that day. Immediately all of my fears melted away, without her speaking a word I knew we were in good hands and she was everything Kim said she was. She greeted us with a smile, opened our doors and even helped me get my elderly mother inside and seated. She Immediately ask if we'd like a beverage or a snack, it was like visiting family, we were treated like royalty and we felt important and appreciated. I had some credit struggles and was nervous about it but Trisha assured me that she would take care of us and indeed she did. She worked with such grace ,integrity and honesty every step of the way, she was dressed and carried herself very professionally, you knew she genuinely cared and was there to help us and guide us in the right direction. That lifted such a heavy weight off of my shoulders. Just knowing she was doing everything she could for us was such a blessing, I can see why she's highly recommended and everyone raves about her. She worked hard and diligently but, she got us approved for the vehicle that we wanted, me and mom were ecstatic. I admire her so much, for her love of helping others and with a smile on her face every step of the way. She has the sweetest spirit, very positive, she's beautiful and she went above and beyond to take care of us. I can never thank her enough for all of her hard work and determination. I also saw several of her new coworkers asking her for help and guidance and she didn't hesitate for one minute to lend a helping hand, this just isn't something you typically see at a dealership, she spoke highly of everyone, not one negative word from her even though we heard one of the managers make a rude comment towards her, that did leave a bitter taste in my mouth, but Trisha just smiled and kept moving. I have no doubt that there is challenging days for her, but her determination is that that I've never seen before in my 60 years. She took such great care of mom and I, and we are happy with our new Equinox, she took care of us from the very beginning and still calls to check in on us truly exceptional customer service and truly the best experience I've ever had. She is like family to us now and she truly made an impact for the good on me and mom that day. We will never buy from anyone else but her as Kim and so many other's do. If your in the market for a vehicle,or know someone that is, ask for Trisha Hulin @Capital Chevrolet in Lexington NC. She's active on social media and Kim even Googled her name and a whole page about her with positive feedback and reviews from her past decade as a phenomenal sales consultant. I hope this company realizes how amazing she is, and that they acknowledge that she works hard for them and her family. I'm still blown away at the quality of exceptional service that we got working with Trisha. Good credit or bad credit she treats you with the upmost respect and appreciation, that's the way all dealership sales should be, like Trisha! We will be back and send everyone we know to work with her. Also a thank you to Cody, Riz and Finance For being kind to us. Be sure to ask for Trisha you'll never stress and worry about the car buying process again, instead you'll smile and not want to leave. Go see Trisha!

I bought a used 2020 Ford escape hybrid titanium with 33,000 miles. I came from a 2015 X3 and I am surprised how well this car handles and feels firmly planted. I love the electric driving at slow speeds and you can hear the gas engine come on and it’s louder than my BMW, but I am still pleasantly surprised by the low level of road noise at highway speeds. Mine is Persian green, which is rare, and absolutely beautiful after I waxed it. The exterior is pretty good, considering its price range, and the interior is subpar with the hard plastic on the doors, but overall, the controls are very intuitive, easily reachable, and after I learned how to use all the options, my favorite feature is the adaptive cruise control with stop and go and lane centering. The car basically just drives itself, even in the city at low speeds. I just have to make the turns and stop at red lights and stop signs if there is no car in front of me. I also love the short stopping distances with the brakes, which feel great and confidence-inspiring, and the steering actually feels better than in my BMW, which was too light at highway speeds. Another feature that sold me was how much legroom there is in the backseat, especially the fact that you can recline the backseat a little bit and also push it a few inches back to create more legroom. There is definitely more legroom in the front and back than in my BMW, even though my BMW was a few inches longer than this car. I love the look of the RAV4 hybrid XLE and it has more cargo room, but if you check the user reviews, you’ll see that the Escape hybrid actually beats it in mpg and in my area, I would’ve paid $8k - $9k more for a similar used RAV4 so I felt like the Escape hybrid was a better value overall. I rarely buy extended warranties with cars, but I did with this one since it was such a good deal at only $4000 but it gave me seven years of extended coverage and up to 80,000 more miles, whichever comes first. Considering how tariffs will affect car part pricing and car repair bills, I thought this was a an exceptional value, just like the car itself. I’ve only had it for three weeks, but I am really enjoying driving the car and seeing how little gas it sips.

I had a wonderful experience last Friday, Feb. 14th at the Ed Voyles Hyundai. I received the best customer service I have ever received at a dealership. Maria my Service Advisor was very helpful and accommodating. EJ was the sweetest young lady and was very helpful as well. My technicians Corey and Emmanuel did an excellent job with my repairs. Micah the porter was nice enough to go to the back and retrieve my apple charger from my car while my vehicle was being repaired. The Service Manager was not nice at all and very unprofessional to say the least. I asked to use an iPhone Charger and one of the employees found one for me. I would typically have my cord on me, but what I thought would be a quick oil change turned into an 8-hour costly repair. Because I was caught off guard with the I was not prepared for the time spent at the dealer and I live across town so I could not go home nor was I provided with a loaner. I had a conference call to take and needed a charger. I went to one of the service advisors and she tried to help me find one. She found a cord in the wall but, when she went to grab it the service manager snatched it and said no. He was really rude and disrespectful about it, and I felt so disrespected by the way he handled it. He saw me there all morning and knew I would be there for the majority of the day, but his attitude was horrible about it. That's when Micah saw the disappointment on my face and suggested that to retrieve mine from my vehicle, he was such a sweetheart. I will definitely return to Ed Voyles Hyundai because of the employees but not the Service Manager.

Drove this 2021 escape hybrid got 40mpg and the seats were nice. The interior is not bad for the price its cheap but not fall apart cheap. On the outside it's just another white SUV the ride is a bit harsh and the 2.5 4 banger is a reiable engine. All is forgiven when the price is considered $24,000 ($21,000) after NJ EV rebate not bad for the money wireless Android Auto would have been nice though.

Unlike your typical car dealership! These folks got it going on. No pressure, knowledgeable, insightful, helpful and willing to work with you... I've been to dealerships up and down the Treasure coast, not saying there aren't other great dealerships, but this one stood out among most. My experience with the salesman Edison was anything but high-pressured. He was low keyed, compassionate, helpful and insightful. The manager Phil was extremely patient, friendly and accommodating to the point of matching me to my next ride. Soooo unlike the dealership I went to that was the diametric opposite... Bev. The finance officer Lauren was a delight to work with in closing out the paperwork which is always such a dreadful part of the process. If you're interested in purchasing a vehicle without all the hassle that comes with it... Sunrise is the place for you.

I purchased a new 2020 Ford Escape Titanium 2.0 AWD in early 2021. Four years and 60,000 miles later, I have little to complain about. The Negatives: Like many newer vehicles, the reliabilty has kept me guessing. The car has had trips to the dealership at 2k miles for a check engine light and rough idle, and various coolant leaks at 30k, 45k, and now 60k. I may try to schedule next years coolant leak appointment at 75k, and hope nothing else goes wrong. I am nervous for reliabilty going forward outside of the warranty. Also, the car depreciated at a painful rate. The Positives: This thing moves! The 2.0 turbo has 250hp and plenty of torque, giving it a surprisingly sporty feel in a little SUV. With highway driving, I regularly get between 35-42mpg. I have also been impressed with its towing ability. It will regularly tow up to the maximum of 3,500 lbs, including a 12' enclosed trailer full of furniture. It handles towing like a champ, while getting 14-16mpg (better than some trucks empty). Other notable positives are the interior design and function, the Fordpass app, and the driving technology (HUD, Adaptive Cruise Control, and Early version of Blue Cruise). Overall, it's a great car for the value. Perfect for a small family or dog owner, looking for something economical and versatile. You may want to get on a first name basis with the local Ford service department and have a backup vehicle.

To say that I had a great experience at Kendall Ford of Meridian would be a bit of an understatement. The ability to review their wide selection online made it easy to decide it was worth driving to the lot. Once there, I was introduced to Rich Thomas who was very knowledgeable, and his ?no-pressure? manner quickly put my ?truck buying? anxiety to rest. From start to finish, my experience was exceptional! The ?Kendall Cares? attitude isn?t lip service ? they mean it! Definitely make Kendall Ford of Meridian your first and last, well actually - ONLY stop!

Was looking for a reliable car to last me a few years I love it so far! Such a beautiful car the speakers sound similar to a small bass box. They are cheap reliable and the best ford has to offer for a long term car

very pleasant/accomodating overall expierence. nathan was able to get me the truck from another dealer with a very smooth process. he's a very pleasant person to deal with

I wanted a medium SUV with towing capacity. Something a step up from by Buick Encore, which I really liked. I really liked the newer redesign of the Escape, when I first saw the image online I didn't recognize it as a Ford Escape. I went for a test drive in a SEL and the Titanium, I was definitely not sold on the SEL coming from the Buick Encore with it's awesome interior leather seats and trim. It was just too far a step down. The SEL also didn't brake correctly on the test drive, possible it needed the brakes replaced. The Titanium drove much better on the test drive and since it was raining, I got a real feel for the vehicle. I found the interior lacking, again coming from the Buick. The leather seats were not in the same class. The door arm rest also. So looking past the leather, the tech was much better. The LED, the 5 drive screens for regular, eco, sport, rain, snow, change with the drive type which is great. The 360 pilot, adaptive cruise, self parking assist, and all the other tech was awesome. Plenty of comfort and room in the back with adjustable seating. Minor repairs on the speakers and the rear door rubber seal were need. Definitely a pain but nothing is perfect. At 250 hp and the 3,500 towing capacity for future use for a pop up trailer, I'm pretty content. An Outback would have set me back 7k more for the same specs. I owned a Impreza hatch which I loved but that was not without it's flaws (for all you Sub fanatics, yes flaws) So as a long road trip car, 5 hours, it was very comfortable and with the minor repairs that were needed I'm still happy with the Ford Escape. My next car? I mix it up. Not sure what it will be.

Tyrell was our salesperson and from the minute you walk in the door it’s a great experience. No constant back and forth on price the whole buying process maybe took 20 min. They have earned any future business from us and family! Great company and great experience!

Very satisfied with the customer service I was given at Kendall Ford. Friendly and accommodating to customers. Kept me informed during the entire process. Would definitely recommend them.

First service visit. Service Advisor David Dyson was very helpful and courteous. He kept me fully aware of the parameters and progress of my car?s service throughout my time at the dealership.

I had a great experience buying my truck from these guys ! Everything went smoothly and the truck is what I wanted ! Nick was very helpful and made sure everything went smoothly !

They were knowable, personable, friendly, and great to work with. Brayden tried very hard to help me.

Very helpful, friendly in assisting me with securing financing to purchase the vehicle I wanted. Enjoying my new vehicle with gas savings- sunroof- and modern stereo sound system.

Keondra Collins and his finance manager were very accommodating. They listened and did their best to make me a happy customer. I will refer them to friends.

Everything was so smooth. Probably my best buying experience ever. Jay and Chris are wonderful. In and out in about an hour or so. Facilities was very pleasant.

Kayla went over and above to find my perfect vehicle and facilitate the deal. She and AutoNation exceeded my expectations. I would recommend them both.

I have been visiting the Coral Springs Buick GMC since 2016, and what keeps me coming back is the excellence in customer service. For a while, I debated whether to purchase another vehicle. However, when I recently decided, the sales staff (Pierre Jean-Baptiste) and his supervisor (Kevon Logie) went above and beyond to ensure I received the vehicle I desired, helped me problem-solve when there was a delay with the bank payment, verified the rebate through ID.me, etc. For me, it was the level of patience, care, and understanding that made me leave with a purchase, of course, and reminded me of the experience and feelings of when I purchased my very first GMC. For context, it took me almost an entire week to buy the vehicle, not because of their failures, but because I wanted to make sure my son received my current GMC as his first GMC. Costco auto-buying and my bank suggested other dealer locations. Still, I was adamant about going anywhere else but this location, because I always leave feeling like a VIP because of the service. While I am giving out accolades, I definitely want to recognize the service department. I would not keep buying GMC if it were not for its impeccable service. I wish to acknowledge and thank Luis, who has had to put up with my demands, gripes, and frustrations since 2016, but has made sure my vehicle keeps running, even when I drove it from Florida to Virginia. I also want to thank Alex ~ I call him my after our mechanic with sooo much patience and understanding, which helps me all the time before closing with a flat, some diagnostic issue that comes up... I cannot thank Coral Springs Buick GMC enough for embracing me every time I show up as a VIP, and I will forever tell my friends to go there to get their vehicles.

I just want to thank everyone involved with our new vehicle purchase!! From Marry (Sales) confirming the vehicle was ACTUALLY on the lot and personally holding onto the keys so no one else could grab them(!), to Christian (Sales Director) and his willingness to work with us to come up with numbers that worked for us both, to Jessi (finance) and her quick, friendly work getting us through our paperwork. Everyone was super friendly and professional. After the purchase we had to return for installation of running boards where we met John Ferrigno (service). Although we were told install would take an hour or two, he told us it would likely be longer - a little disappointing but we had the time to wait. Not even 1 hour later John came up to us to say our install was DONE!! He pushed it to the top of the list - what excellent customer service! And the final kudos goes to Mike Schmidt (service) who took my frantic call today when I couldn't get the liftgate to open or shut (stuck 1/2 way open) Although he tried to talk me through the process over the phone (for a good 15 minutes) I was really frustrated, so he guided me through the process of manually closing the liftgate (so I could get home) and said if we couldn't figure out how to reset it - he'd be glad to help out. Fortunately, we figured it out (lesson learned!) but his calmness and patience helped me not freak out. I don't think most people enjoy the process of vehicle shopping BUT this experience from start to finish was exceptional! Thanks Umansky!

Paulette is super professional and her energy is amazing. She was a great help getting me into the car I came for. Thank you for everything.

I recently purchased a car at McDonald Hyundai and worked with Sam Soliman. He was both very professional and friendly. He communicated clearly and was efficient in finding a unique financing option that would meet my needs. He was very honest and was able to eliminate much of the anxiety that goes with purchasing a vehicle. I would work with him specifically again for any future vehicle purchases. He made a challenging process move with ease and comfort. Regards, Cecilia Merritts

The sales person, Eric Durfee, was excellent. He even came to my house and took to the dealership to pick up my new car. He was Very easy to work with and explained everything to me and answered all my questions.

My wife and I live in Jacksonville, so naturally we looked around at the Honda dealerships here. Not finding a positive connection, we looked online and showed interest in a Fit that Lake City had. Not only did they outperform and out price ANY dealer in Jacksonville, they treated us like friends. They didn't sell us a car...they sold us on them. Not only did we buy the car but my family here plans on buying theirs in Lake City as well. Kristen Beran, Omar Austin, and Jonathan S. all made the experience so fantastic that I will NEVER buy a car anywhere else. Thank you guys.