So glad to have my 2012 Kia Sportage serviced quickly & efficiently at our local Premier Kia dealership!. Needed an oil/filter change & a state inspection. All went well, including some bulbs out on the license plate bracket in the rear( which could have gotten me a traffic ticket driving at night). The service personnel were all professional and courteous...I feel good about returning with my other Kia vehicles for service!
The service team at Tipton Ford always exceeds expectations. Their level of professionalism, efficiency and commitment to excellence always comes through with every visit. They had me in and out in no time with exemplary customer service and great attention to my vehicle needs. You cannot beat the team at Tipton Ford-Lincoln.
They came to my office picked up my vehicle, changed the oil, rotated the tires, did the inspection and returned my car within 2 hours, so I'd say that's great customer service. I was even able to pay online! The only negative thing I have to say is that they did not supply me with the paperwork or car report like if I had come to the dealership which was kinda upsetting, but all in all I'm pleased with the service.
I have purchased my last 3 vehicles from Tipton because the sales personnel allow me time to make judicious decisions; I feel no pressure to buy, and the options to buy are numerous. The service department is always friendly and honest with me.
They were very nice and patient cause it took me awhile to make up my mind.
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