Used 2020 Ford Escape for sale near Natick, MA

Professionally and oriented employees that care brought my vehicle in for maintenance Noticed upcoming work needed pictures were taken and given on estimates Would never go anywhere else trusted employees for honesty

I bought a used 2020 Ford escape hybrid titanium with 33,000 miles. I came from a 2015 X3 and I am surprised how well this car handles and feels firmly planted. I love the electric driving at slow speeds and you can hear the gas engine come on and it’s louder than my BMW, but I am still pleasantly surprised by the low level of road noise at highway speeds. Mine is Persian green, which is rare, and absolutely beautiful after I waxed it. The exterior is pretty good, considering its price range, and the interior is subpar with the hard plastic on the doors, but overall, the controls are very intuitive, easily reachable, and after I learned how to use all the options, my favorite feature is the adaptive cruise control with stop and go and lane centering. The car basically just drives itself, even in the city at low speeds. I just have to make the turns and stop at red lights and stop signs if there is no car in front of me. I also love the short stopping distances with the brakes, which feel great and confidence-inspiring, and the steering actually feels better than in my BMW, which was too light at highway speeds. Another feature that sold me was how much legroom there is in the backseat, especially the fact that you can recline the backseat a little bit and also push it a few inches back to create more legroom. There is definitely more legroom in the front and back than in my BMW, even though my BMW was a few inches longer than this car. I love the look of the RAV4 hybrid XLE and it has more cargo room, but if you check the user reviews, you’ll see that the Escape hybrid actually beats it in mpg and in my area, I would’ve paid $8k - $9k more for a similar used RAV4 so I felt like the Escape hybrid was a better value overall. I rarely buy extended warranties with cars, but I did with this one since it was such a good deal at only $4000 but it gave me seven years of extended coverage and up to 80,000 more miles, whichever comes first. Considering how tariffs will affect car part pricing and car repair bills, I thought this was a an exceptional value, just like the car itself. I’ve only had it for three weeks, but I am really enjoying driving the car and seeing how little gas it sips.

Exceptional and trustworthy! I would recommend you shop here for a new or used vehicle. Very knowledgeable and understanding willing to go above and beyond.

Drove this 2021 escape hybrid got 40mpg and the seats were nice. The interior is not bad for the price its cheap but not fall apart cheap. On the outside it's just another white SUV the ride is a bit harsh and the 2.5 4 banger is a reiable engine. All is forgiven when the price is considered $24,000 ($21,000) after NJ EV rebate not bad for the money wireless Android Auto would have been nice though.

I purchased a new 2020 Ford Escape Titanium 2.0 AWD in early 2021. Four years and 60,000 miles later, I have little to complain about. The Negatives: Like many newer vehicles, the reliabilty has kept me guessing. The car has had trips to the dealership at 2k miles for a check engine light and rough idle, and various coolant leaks at 30k, 45k, and now 60k. I may try to schedule next years coolant leak appointment at 75k, and hope nothing else goes wrong. I am nervous for reliabilty going forward outside of the warranty. Also, the car depreciated at a painful rate. The Positives: This thing moves! The 2.0 turbo has 250hp and plenty of torque, giving it a surprisingly sporty feel in a little SUV. With highway driving, I regularly get between 35-42mpg. I have also been impressed with its towing ability. It will regularly tow up to the maximum of 3,500 lbs, including a 12' enclosed trailer full of furniture. It handles towing like a champ, while getting 14-16mpg (better than some trucks empty). Other notable positives are the interior design and function, the Fordpass app, and the driving technology (HUD, Adaptive Cruise Control, and Early version of Blue Cruise). Overall, it's a great car for the value. Perfect for a small family or dog owner, looking for something economical and versatile. You may want to get on a first name basis with the local Ford service department and have a backup vehicle.

I had a very good experience at METRO WEST AUTO SALES. The girl who works the front desk, YANA, was very helpful and pleasant. She answered all my my questions and got the sale done fast and easy. I had a few minor issues that needed to be looked at after the sale. A man named JIM was very helpful to get the issues straightened out very quickly. All in all I would recommend buying a car from METRO WEST AUTO SALES! i came all the way from Springfield MA. Thanks for a great experience! Rob the Leprechaun.

Was looking for a reliable car to last me a few years I love it so far! Such a beautiful car the speakers sound similar to a small bass box. They are cheap reliable and the best ford has to offer for a long term car

6 months ago, today, I bought a truck from Chelmsford Street Auto Sales. As I'm approaching my first oil change, I believe the verdict is out on how everything has gone. The experience I had here was very good. Ross was very accommodating to me when I purchased the truck and he made things very easy for me. He took care of just about everything I needed and was very thorough on the test drive/vehicle walk through/paperwork process. This place is definitely not the stereotypical sleazy used car dealership, and the environment is very low pressure. The first week I had the truck, I had a few minor problems come up with it. However, they were very prompt to fix these issues for me immediately. So far, I have not had any problems since that initial speed bump. Other than that, the truck had been looked over pretty well by their shop and several wearable parts were replaced prior to me getting it. I paid a little more than I think I should have for the truck, but that being said, I did end up with a pretty good vehicle. This isn't a dealer where you go to buy an old beater car. If you're looking for a quality used vehicle, and want to be treated like a decent human being, I highly recommend this place.

I wanted a medium SUV with towing capacity. Something a step up from by Buick Encore, which I really liked. I really liked the newer redesign of the Escape, when I first saw the image online I didn't recognize it as a Ford Escape. I went for a test drive in a SEL and the Titanium, I was definitely not sold on the SEL coming from the Buick Encore with it's awesome interior leather seats and trim. It was just too far a step down. The SEL also didn't brake correctly on the test drive, possible it needed the brakes replaced. The Titanium drove much better on the test drive and since it was raining, I got a real feel for the vehicle. I found the interior lacking, again coming from the Buick. The leather seats were not in the same class. The door arm rest also. So looking past the leather, the tech was much better. The LED, the 5 drive screens for regular, eco, sport, rain, snow, change with the drive type which is great. The 360 pilot, adaptive cruise, self parking assist, and all the other tech was awesome. Plenty of comfort and room in the back with adjustable seating. Minor repairs on the speakers and the rear door rubber seal were need. Definitely a pain but nothing is perfect. At 250 hp and the 3,500 towing capacity for future use for a pop up trailer, I'm pretty content. An Outback would have set me back 7k more for the same specs. I owned a Impreza hatch which I loved but that was not without it's flaws (for all you Sub fanatics, yes flaws) So as a long road trip car, 5 hours, it was very comfortable and with the minor repairs that were needed I'm still happy with the Ford Escape. My next car? I mix it up. Not sure what it will be.

Great process, great car. Dealt with Ricky directly and he was great. Fair interest and finance process. Highly recommend!

Best Experience possible. Mark and the other guys were awesome. It was a very smooth buying experience and they helped me along the whole way.

I was treated very fairly and with courtesy. The choice of vehicles was great and my trade in value for my truck was more than fair.

I recently purchased a 2024 Nissan Altima from Ed Cushing. This is the third vehicle I’ve purchased from Ed. Ed is great to deal with. He makes the process very comfortable. He is very laid back and patient. Also, a great sense of humor. He cares that you get the best vehicle for yourself. It was worth the 45 minute ride to Mendon. I highly recommend Ed and Imperial.

Recommend only going through Kyle in the Service department. He keeps you updated and is totally transparent unlike my previous experience with the service department

We had a poor credit rating, and Advanced Auto Sales was the only place who gave us hope. Everyone is very nice and knowledgeable salesman and finance. When we went to pick up our car, everyone there was happy for us. I highly recommend them.

We recently purchased a certified used vehicle.The sales person Morgan was very good to us.She treated us with respect and knowledge of the vehicle we bought. I would highly reccommend Morgan.She was helpful beyond what she had to do for us.She really made our experience a pleasant experience.We have purchased from here before this was the most pleasant experience .Thank You Morgan I would like to take the opportunity to also thank Samuel in the finance dept..Samuel has gone overboard for us as he has come to our home the day after we purchased the vehicle to pick up keys which my husband had left home and he came out to our home today with paperwork for the extended warranty so we could sign and that was going far beyond his days work.We appreciate Samuels kindness and he deserves a five star rating

Sean and Brittany did great job respecting my budget easy process give me a fair deal , very happy with this experience great independent dealer

Dealership provided me with the service I needed in a timely manner and informed me of any problems I may have and the solution for them. I have been doing business with them for quite some time and will continue to do so.

Amazing dealership, couldn’t ask for an easier buying process, the people were helpful, and I picked my car out in no time with the great selection they have.

I was very satisfied with the quality of service. Car also needed a repair work that was performed.

Professional . Kept me updated. Valet services was great. Work was done and car came back clean and no issues. Staff was great and nice to work with

Everything went well. I didn?t even have to go there which was great since I take care of a 95 year old woman. In my lifetime IRA has been the greatest dealer yet. You have no idea how the pickup service helped me and Marilyn, the lady I care for. Thanks so much for helping me and easing the stress I have already. Marilyn is sick and I was afraid to leave her alone. IRA has no idea how much they helped me. Keep up the good work.

Beyond wonderful experience thanks to Jason!! I had the pleasure of purchasing a vehicle from Audi in Peabody and I must say the experience was exceptional, largely due to the outstanding service provided by Jason! From the moment I walked in Jason?s welcoming demeanor and attentive customer service skills made me feel valued and understood. He took the time to thoroughly assess my needs and preferences, ensuring that I found the perfect vehicle. Ben was also very helpful! Their professionalism and genuine care for their customers are a testament to the high standards upheld by Audi. Thank you Jason and Ben!

As always great service never never had a issue Would like to thank service manager for letting me use coupon from another dealer greatly appreciated Trish and Felipe worked on my vehicle Just have 1 question last x had a coupon from last time there said free oil change when i got home looking at bill charged 50 percent for oil change Being in the grocery business for 35 years buy one get one free means second free not 50percent just a question Again would like to thank everyone for a great job Rich C