J C Auto Sales has the best customer service that I have ever experienced in the car industry! They were very transparent about the history of the vehicle along with any work that was done to it. The vehicle was exactly as advertised and the staff was incredible to work with; they were very respectful and they went above and beyond by registering the vehicle and getting it inspected for me so I didn't have to do that on my own time which was extremely convenient. I would absolutely do business with them again and I'm going to be recommending them to anyone looking for a vehicle. I can't thank them enough, I love my new car!
Great suv to escape in
by lacam68 from Galesburg Is.
December 8, 2018
I am very pleased with my used purchase. Love the metallic blue exterior love the comfort. Enjoy the features. Very useful to travel to work. The radio is good. Handles
Really nice. It’s a 6 cylinder and good on gas.
I was treated with Respect and kindness. I was never talked down to. The dealers car salesman ( Ron ) made me feel awesome.
GREAT VALUE - BIG SUV ABILITY IN A SMALLER PACKAGE
by FL Aquaguy from Wellington, FL
December 12, 2018
This is a great vehicle. I was surprised at how roomy the interior is and the storage/passenger room available. This is the smaller 1.6 L turbo engine and it has more than enough power to drive the highway safely! Nice ride, very quiet! Love the dashboard design-looks super and has a lot of electronic stuff! Handles great, very stabile at low and highway speeds. Got lucky with this car, highly recommend it. Great gas mileage too.
Excellent deal on Toyota hybrid - more competitive than other nearby dealers with similar makes and models. Friendly, personable, efficient staff. We drive off the lot a few hours after buying the car.
by Wagsus from Terre Haute
October 20, 2018
The escape is great. The look and ride are nice. I love the sync on it and the duel air. I enjoy driving it a lot.
oVERALL, THE DEALER PROVIDED ENOUGH INFORMQTION VIQA OUR COMMUNICATION THAT I WENT TO THE DEALERSHIP FOR A TEST DRIVE.
I did not end up purchasing the vehicle due to the carfax report though would ceratinly consider retuning to the dealer due to the pleasurable experience
It was the best car for the money.
by Ms. Bardot from Sierra Vista, AS
December 30, 2018
I liked this 2010 Escape so much that I purchased a 2018 Ford Escape on 5 December 2018. Unfortunately, the 2010 was totalled September 2017 which is why I bought another. However, I do not like the 2018 vehicle design. This 2018 reminds me of a fish without its fin. There is less rearview vision with the 2018, than with the 2010. I keep hoping Ford will become original again and get square! Otherwise, Ford Escape looks like a Toyota! And, that is not good.
Best and friendliest purchase experience in my 60 years of buying vehicles including purchases through family members. No pressure and no hidden fees like all other dealerships charge. The price you see is what you pay. Highly recommend Tommy.
cute and comfortable
by Maria C H from Kissimmee, FL
December 30, 2018
Great car for my needs. Lots of space, drives beautifully and handles marvelously. Economic fuel usage, and the rear view camera is great. Highly recommend.
This by far has been one of the best experiences buying a car. My sales person Chuck Jones was awesome. He took the time to explain everything to me and went over the explorer so I fully understood the options in it.
This car is very reliable
by Kristi from Harrisburg
January 10, 2019
I love this car. The style and comfort is good. It's clean, gold color is easy to spot in parking lots and the car is good on gas
Had a great experience working with Gary on our purchase of a new CX-5. Not only was he extremely knowledgeable, he immediately put us at ease with his friendly demeanor and no pressure attitude. He listened to our preferences and was very patient with our many questions. He worked hard to get all the paperwork in order so the car would be ready quickly and kept us informed of his progress. I had jokingly asked for a big bow on the car, like you see in commercials, and on the day of pickup I was greeted with a big red bow on the windshield! This confirmed our opinion that Gary goes above and beyond and really cares about his customers, even after the sale is made. Before handing off the keys to us, he took the time to go over the many features of the car and never made us feel rushed. Overall this was one of the best experiences we've ever had and would highly recommend Gary and Lannan Mazda as the place to go for a car.
by Strider from Ringwood, Nj
December 17, 2018
This SUV met all my needs. From styling in the exterior and interior. I was a little hesitant on buying an SUV that had a four-cylinder but the echo boost engine provides more than enough power and torque for any situation that might come up. The tow hitch option is a must and the storage room when the seats are all down provides plenty of storage when trying to transport larger items like rims and wheels.
Everyone at Jannell Ford made buying a car a great experience. We got all the information and help we needed from a great friendly staff!
Driving in comfort without the price
by Mel from Dallas, Tx
January 9, 2019
This car is great. Drives well, handles well, quiet cabin. 3 stars for interior design as I have the titanium trim level and am not a huge fan of the shiny plastic portion of the dash, would have liked it more matte.
Kevin made magic happen for me with an APR, monthly payments and more. Now I???m in a much more reliable stylish safe vehicle and couldn???t be happier.
Good ride and want to buy
by TeeS from Tampa, FL
December 10, 2018
This car was great and I usually don’t do ford cars... this changed my mind and I’m definitely coming back for it. I am very glad I got to experience this because I wa spooking everywhere for a car and this just might be where I will buy it. Thank you so much!
Purchased a used Escape. Harry is honest/straight forward and detailed. I felt very confident with the transaction. My 2nd purchase from him. Extremely satisfied.
Reliable , Well Priced American SUV
by americanmade from New Orleans , LA
December 14, 2018
Overall, this vehicle served me well for what it was. The price is matched with a solid interior , a sleek exterior design and a fair amount of technology for the model. It’s reliable , and the driving experience is fair.
Excellent experience I have very bad credit and was in need of a car Rachel the online sales rep was very helpful and arnesto the finance manager worked incredibly hard to get me into a nice car with low mileage never had such a great experience at a dealership ever will definitely be going back next time I need a car
Most Reliable SUV I’ve Owned
by irisheyes5193 from North Brookfield, MA
December 25, 2018
This SUV has surpassed my expectations. I love how it drives, it’s nice & smooth like a luxury car. It’s get almost 24 miles to the gallon. It’s s 4 cylinder but has the “kick” of a 6 cylinder. There’s plenty of room in it. I have the Titanium version and absolutely love the “extras” that I didn’t need but am glad I have now!!! This vehicle has far exceeded my expectations!!
When the 2019 Mustang "Bullitt" was announced, commemorating the 50th anniversary of the famous movie of the same name, which had one of the most famous movie car chases with Steve McQueen driving his '68 Mustang in the beautiful "Dark Highland Green", I placed my order with sales rep. Harry McDougall. Because of Ford's odd methodology of allocating special vehicles, Harry and the dealership worked very hard to obtain this limited-production car for me. He was just as excited about it arriving at the dealership as I was! Everything, including the paperwork, went smoothly and the car is well worth the wait. This is my eighth Mustang. The first was a '69 coup, which was also my first new car, so this is also my "50th anniversary" for Mustang ownership. I have bought many different cars at Jannell over the past 30 years and, obviously, have had great experience here and can highly-recommend the sales, service and parts folks; and the management must be doing something right, too! Thanks Jannell Ford.
Happy lst time Ford Owner
by Judi happy camper from Prescott, AZ.
December 31, 2018
I loved the way it drove, the comfort, the looks and the price. Very happy with the sales people at Findlay in Prescott, AZ and how hard they all worked to make sure I got the best deal.
One of the best purchasing experiences I???ve ever had at a dealership! Harlan was an amazing sales person it was a pleasure doing business.
Most reliable and comfortable car Ive ever driven
by Hannah k from Fort Worth TX
January 8, 2019
This vehicle is perfect for a small family. I’ve never had a major problem with mine since I bought it. Only small mainrenance problems like tail light being out. This car is really comfortable and has all the new features I was wanting. It’s perfect!
I just want to say today I had the best experience ever! My salesmen Greg hands down top notch! He was very professional, had lots of knowledge of the car he sold to me. Took the time to show me every assett of the vehicle. He made sure I was all set and my car was connected to all my gadgets! I give him 100% customer service hands down! Shout out to you Greg Souza!😁 Hanover Ma!
Very happy with the Ford Escape!
by James from Fox Lake
December 28, 2018
The Ford Escape has excellent gas mileage for a compact SUV! It handles very well, sporty and has a responsive acceleration from the turbo feature. There is actually a lot of room in the back to put all my camping gear!
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