Used 2021 Ford Escape for sale near Franklin, WI

I just want to thank everyone involved with our new vehicle purchase!! From Marry (Sales) confirming the vehicle was ACTUALLY on the lot and personally holding onto the keys so no one else could grab them(!), to Christian (Sales Director) and his willingness to work with us to come up with numbers that worked for us both, to Jessi (finance) and her quick, friendly work getting us through our paperwork. Everyone was super friendly and professional. After the purchase we had to return for installation of running boards where we met John Ferrigno (service). Although we were told install would take an hour or two, he told us it would likely be longer - a little disappointing but we had the time to wait. Not even 1 hour later John came up to us to say our install was DONE!! He pushed it to the top of the list - what excellent customer service! And the final kudos goes to Mike Schmidt (service) who took my frantic call today when I couldn't get the liftgate to open or shut (stuck 1/2 way open) Although he tried to talk me through the process over the phone (for a good 15 minutes) I was really frustrated, so he guided me through the process of manually closing the liftgate (so I could get home) and said if we couldn't figure out how to reset it - he'd be glad to help out. Fortunately, we figured it out (lesson learned!) but his calmness and patience helped me not freak out. I don't think most people enjoy the process of vehicle shopping BUT this experience from start to finish was exceptional! Thanks Umansky!

I have a 2021 SEL. No problems thus far with 18,000 miles. The seats are the most comfy of any vehicle I’ve had. It has the fake leather ones. It’s all I need. I average 29 mpg but mostly drive in town.

The team didn't stop trying until they made my dreams come true with my new purchase! I was also able to trade in another pre-owned vehicle, which my daughter loves. Thanks guys!

Bought in 2023 used with 30k miles, after driving it for six months it had become my favorite car, it’s smooth, I avg 27mpg in town driving, 33 highway. They don’t have tons of street lighting here and I hit a curb one evening and enjoyed discovering a spare tire I could switch myself until going to tire store next day.

I had an outstanding experience working with Ty on my recent vehicle purchase. He was consistently responsive, knowledgeable, and never pushy throughout the process. We don’t purchase new vehicles often, but when the time comes again, I will certainly return to Ty. I highly recommend him to anyone looking for a straightforward and positive buying experience.

I have about 7000 miles so far with no problem yet. I will take a long ride to Raleigh northcarolina in June so I am praying I have any problems. My first long trip. My back brakes squeak sometimes.

Caitlyn Sadowske and her associates at Ewald Dodge in Oconomowoc made the purchase of my new Durango one of the most pleasant buying experiences I have ever had. She listened intently and communicated throughout the process, focusing on my needs and concerns and alleviating them one by one. She was the consummate professional and I recommend her and Manager Pete Espinoza highly!

I thought from Day One I had a very stylish looking car for the price range. I was skeptical about a 3 cylinder but I have had no problems with it giving me the power I need. I am under the average for miles driven per year AND I LIKE MY ESCAPE!

Had a great experience buying my 2025 Nautilus. My salesman Rob so helpful in showing me all the bells and whistles. I can honestly say I would buy my future vehicle at this dealership.

If you think of the EcoSport as a cute but clumsy kid, the new Escape is a mature and capable adult. I guess you could call it affordable by 2021 standards though it costs more than any 5 (or possibly 10) of my past cars. My '21 was built toward the end of the '21 run and has the digital dash. All of the features of the 360 package work as described, and the infotainment features are easy to navigate. Some car settings are only accessible through the screen. Though the milage isn't outstanding, I've gotten 37mpg highway with the 2.0L turbo. It has plenty of power to get up to freeway speed. Passengers have been very comfortable and the handling is good at posted speeds. Adaptive cruise is great! HOWEVER, if you've never used it, be careful to turn it off before leaving the freeway. It will slow you down to match the traffic, but as soon as there's no one in front of you, it's going to send you back to the preset speed in a hurry...Not a fun thing on a sharp off-ramp curve. If you're looking, the interior details of the '21 are a little more refined than the '20. This is only my 3rd new car in 53 years of driving and it still amazes me how what passes for standard equipment today would have been Sci-Fi in my '68 Cougar.

Found vehicle through the website, called Boucher and made an appointment to come out and take a look the same day. Was not pressured since I mentioned I had just started looking. Worked out the deal with some add ons that were needed, got questions asked and feel I had a very positive experience.

The salesman I met called Matt, he is very pro and patient. This dealership is a good place to buy the car, and I recommend people to come.

Scott Sawejka took very good care of me. I have been working with him for many years.

Worked with Scott Sawejka . Easy, great price. 2nd car from Griffin! Super all the way around!

Nice and clean vehicles and it was quick and easy and the workers were very friendly