Used 2021 Ford Escape for sale near Upper Saddle River, NJ

My new Ford RV broke down on it's first trip. Ford performance center repaired the 1 problem immediately, so I could get it back right away. They have also ordered the other part and will contact me when it comes in. They did an outstanding job!

I have a 2021 SEL. No problems thus far with 18,000 miles. The seats are the most comfy of any vehicle I’ve had. It has the fake leather ones. It’s all I need. I average 29 mpg but mostly drive in town.

Tarrell was a great salesman no hassle buy great dealership excellent staff thank you autopia

Bought in 2023 used with 30k miles, after driving it for six months it had become my favorite car, it’s smooth, I avg 27mpg in town driving, 33 highway. They don’t have tons of street lighting here and I hit a curb one evening and enjoyed discovering a spare tire I could switch myself until going to tire store next day.

Curtosey and prompt service, clean facility, pleasure to deal with. Took time to explain all parts of the work performed.

I have about 7000 miles so far with no problem yet. I will take a long ride to Raleigh northcarolina in June so I am praying I have any problems. My first long trip. My back brakes squeak sometimes.

Ford of Queens has been very attentive to my online request and has continued to follow up, even as I drag my feet on making a decision. I have not visited the dealership, so I cannot comment beyond my online experience.

I thought from Day One I had a very stylish looking car for the price range. I was skeptical about a 3 cylinder but I have had no problems with it giving me the power I need. I am under the average for miles driven per year AND I LIKE MY ESCAPE!

I was very happy with their prompt service and courteous and pleasant personality.I will definitely return to this place.I will recommend this dealer to prospective buyers.

If you think of the EcoSport as a cute but clumsy kid, the new Escape is a mature and capable adult. I guess you could call it affordable by 2021 standards though it costs more than any 5 (or possibly 10) of my past cars. My '21 was built toward the end of the '21 run and has the digital dash. All of the features of the 360 package work as described, and the infotainment features are easy to navigate. Some car settings are only accessible through the screen. Though the milage isn't outstanding, I've gotten 37mpg highway with the 2.0L turbo. It has plenty of power to get up to freeway speed. Passengers have been very comfortable and the handling is good at posted speeds. Adaptive cruise is great! HOWEVER, if you've never used it, be careful to turn it off before leaving the freeway. It will slow you down to match the traffic, but as soon as there's no one in front of you, it's going to send you back to the preset speed in a hurry...Not a fun thing on a sharp off-ramp curve. If you're looking, the interior details of the '21 are a little more refined than the '20. This is only my 3rd new car in 53 years of driving and it still amazes me how what passes for standard equipment today would have been Sci-Fi in my '68 Cougar.

I wanted to thank Sussex Auto Group for all the help purchasing my daughters first car, very smooth and fast process there was no any hidden fees like the other dealers i visited prior visiting Sussex Auto Group. Definitely recommend them they also speak 4 different languages for those who arent fluent in English.

Juan Carlos is the best!! So knowledgeable and friendly, no pressuring, just really helpful. Thank you JC and thank you Maplecrest !!

Great all-around. Everyone was a pro and the type that make things happen.

They were very kind to me, they helped me with my credit and everything went well, thanks joel

Nice inventory nice experience Ask for Dolores very patient and kind service. Many cars for choose. They help me a lot and made easy all the process

Ask for JC, not pushy and he really listens. I would definitely do business with him again!

Fast and straightforward dealership. They made sure to work with my schedule and budget. Five stars so far

I just purchased a previously owned Nissan rogue from this dealership on Friday the experience could not have been better… The manager Mike Cibellis and our salesman Joseph Daoud Were just great… We got a great deal they kept their word and after a long search in this tough market we finally found the right guys to help us so thank you!

Excellent customer service! Omar made the experience of buying my first car smooth and easy!

I recently purchased a car from Maplecrest Ford & Lincoln The service and help I received made my choice easier as after visiting several other options this by far was the best My sales representative was excellent He took his time to go over every question and provided so much detail on the car I wanted Juan Carlos Mejia did a fantastic job helping me with my needs and the team at Maplecrest were outstanding Thank You Maplecrest Ford & Lincoln

Everyone was very helpful in the dealership and especially JC who helped me find the perfect car for me. He made it a simple process and was able to answer all of the questions I had regarding the vehicle. I would definitely come back in the future!