Used 2021 Ford Escape for sale near Westland, MI

My recall service appointment on 9/7/23 was reschedule by Jason Jackson. The reason was the tech going to be out for my original appointment which was 9/8/23. Jason Jackson service consultant at Suburban took care of me very well, I also ask him can we do the works package for an oil change with tire rotation. He said sure we can fit that in with your recall. Jason customer service is always on point and over the top.

I have a 2021 SEL. No problems thus far with 18,000 miles. The seats are the most comfy of any vehicle I’ve had. It has the fake leather ones. It’s all I need. I average 29 mpg but mostly drive in town.

Brandon was great! I was buying a car for my oldest son, Inlive in AZ, my son lives in IN, and the car was in Michigan. Brandon was ultra helpful, I requested that he Facetime time me so I could inspect the vehicle inside and out. Then, Inasked that he start the car & drive it for me as well! He didn’t even hesitate at my requests, just service with a smile. Thus all occurred in the late evening just before the dealership closed and Incalled to purchase the vehicle the next morning! Lastly, I needed to ship the vehicle to Indiana and Brandon connected me with Runner Runner Transport. Long story short, the car was delivered to my son within 48 hours, without incident, and HE LOVES THE CAR!!

Bought in 2023 used with 30k miles, after driving it for six months it had become my favorite car, it’s smooth, I avg 27mpg in town driving, 33 highway. They don’t have tons of street lighting here and I hit a curb one evening and enjoyed discovering a spare tire I could switch myself until going to tire store next day.

Sam is always fantastic! I have been going there for almost 25 years and he has always been a great salesman. I always know what to expect and he always has things in order and ready to go.

I have about 7000 miles so far with no problem yet. I will take a long ride to Raleigh northcarolina in June so I am praying I have any problems. My first long trip. My back brakes squeak sometimes.

Courtney was amazing. She listened and wasn't afraid to check out various options to try to meet the needs expressed for me, a first time Mazda buyer. I appreciated that Suburban made the process painless and left us feeling supported.

I thought from Day One I had a very stylish looking car for the price range. I was skeptical about a 3 cylinder but I have had no problems with it giving me the power I need. I am under the average for miles driven per year AND I LIKE MY ESCAPE!

Excellent buying process from start to finish! Sales person was very knowledgeable and helpful. Wasn?t really thinking of buying a gmc but when I saw the car and all the features. I was very impressed

If you think of the EcoSport as a cute but clumsy kid, the new Escape is a mature and capable adult. I guess you could call it affordable by 2021 standards though it costs more than any 5 (or possibly 10) of my past cars. My '21 was built toward the end of the '21 run and has the digital dash. All of the features of the 360 package work as described, and the infotainment features are easy to navigate. Some car settings are only accessible through the screen. Though the milage isn't outstanding, I've gotten 37mpg highway with the 2.0L turbo. It has plenty of power to get up to freeway speed. Passengers have been very comfortable and the handling is good at posted speeds. Adaptive cruise is great! HOWEVER, if you've never used it, be careful to turn it off before leaving the freeway. It will slow you down to match the traffic, but as soon as there's no one in front of you, it's going to send you back to the preset speed in a hurry...Not a fun thing on a sharp off-ramp curve. If you're looking, the interior details of the '21 are a little more refined than the '20. This is only my 3rd new car in 53 years of driving and it still amazes me how what passes for standard equipment today would have been Sci-Fi in my '68 Cougar.

Great experience, Had the car we wanted, Sales Rep (Karen Meyerhoff) was wonderful, Made the process easy, very knowledgeable. Will get my next from her.

Great service! Jamie Koniarz did a fantastic job getting me into the car I wanted. Highly recommend!

I purchased a 2020 Nissan Murano a few weeks ago and I am still thrilled about my purchase and experience here. Not only was the staff, friendly and efficient, but they truly helped me in understanding the car buying process, even with my bruised credit history. I highly recommend anyone with a less than stellar credit score to shop here. They will move mountains to get you approved and into a car that fits your needs.

Michael and the crew were absolutely amazing. I bought my daughter a 2016 wrangler from the team and I couldn't be happier. The most personable local dealership around. They helped from A-Z. Financing, securing the car - and we left happier than a chipmunk. Thanks again fellas.

Erik Boyes is fantastic to work with! I will recommend Champion Hargreaves in the future to family and friends. Also this survey should not require more than 25 words it will deter people from doing the survey.

The staff was courteous and prompt. Very happy with the work done. They washed my car which was very nice add on. I will go there again

Brian crayne excellent salesman very friendly. Got us in a car, quick and fast👍🏻😁best salesmen ever

Ed Lazette is awesome. Very kind and thorough. He got me into the perfect vehicle for me. He's the best!!

I recently had the pleasure of working with Alex Rose at North Brothers Ford, and I can confidently say that my experience was exceptional. From the moment I walked into the dealership, Alex greeted me with a warm smile and a genuine willingness to help. Alex demonstrated an impressive depth of knowledge about the vehicles on the lot. He took the time to understand my needs and preferences, guiding me through the various options without any pressure. His expertise made the car-buying process not only easy but also enjoyable. What truly stood out was Alex's commitment to customer service. He was patient, answering all my questions thoroughly and ensuring I felt comfortable with every decision. His friendly demeanor made it easy to communicate, and I never felt rushed or overwhelmed. Even after the sale, Alex continued to provide support, following up to ensure that I was satisfied with my new vehicle. This level of care is rare and speaks volumes about his dedication to his customers. In summary, if you're looking for a stress-free car-buying experience, I highly recommend seeking out Alex at North Brothers Ford. His professionalism, knowledge, and outstanding customer service make him a standout in the industry. Thank you, Alex, for making my experience so memorable!

Madison was very helpful and very consistent in her efforts and checking on my current interest. She is a very good sales person.

Great Experience and very happy with the vehicle. Purchase was easy and minor repair was covered with no expense to me. Would definitely recommend if you?re in the market for a new or used vehicle.