Used 2023 Ford Escape Active for sale near Matteson, IL

great, helpful, friendly ,knowledgeable staff. explained and answered all questions. followed up with a phone call ,and when I called them they called me right back.

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

Always receive top-notch service at Currie. Great assistance from Enrique in the front office - very polite and knowledgeable. The technicians do great work on my 1998 Taurus.

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

While traveling from out if state,we had a vehicle breakdown. At that time/day, all repair shops were closed. So taking a gamble we dropped the car off at Napleton Ford of Oaklawn. The techs at Napleton jumped on our issue right away and worked hard to help a family stranded on the road. We were back up and running in just a few days. Thank you Napleton Ford!!

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

The salesman Stefan was great he was not pushy or rushed me even though it was past closing time when we wrapped up the sale. Customer service didn't end at the end of the purchase a few calls and emails made to make sure I am happy with my purchase

About two weeks, I was in need of another used pre-owned vehicle. I like Fords. So I stopped in at Ford of Homewood on a Saturday. I was met by a very nice and knowledgeable sales representative named Juan. I discussed my needs, wants,and financial limits with him. After looking at several vehicles, we found a vehicle that met my needs and price. Paperwork was drawn up down payment made and that evening I was the new owner of a great 2015 Ford Escape. Barbara in the the finance department was most in helping me on the financial end of this purchase. Thank you Ford of Homewood. Enjoying my new vehicle.

It was easy to work with Toyota of River Oaks. We negotiated a fair deal. When I go back for service, I will always say hello to Bernadette.

My experience at D'Orazio Ford, was beyond my expectations. I had dealt with 3 different car dealers prior to going to D'Orazio Ford, and I wish I had gone to them first! I was completely taken aback, by their honest, no hassle approach. These guys are so down to earth, and just all around great, family oriented people. You'll be treated with respect and they'll go the extra mile to customize a deal, to fit your needs. Stop in and ask for Justin or Christian, you won't regret it! D'Orazio Ford sets the industry standard in Customer Service!

Love the sales team very helpful and professional. They are great helping you with the right car and price that fit your need .

I checked out a couple of cars, and they brought them out really fast. The prices were very reasonable too. I’m planning to buy my car from them.

I enjoyed my experience with knowledgeable and professionals. I worked with Ken and Serafin, they were the best.

That was my 1st time at that dealership and was very surprised because the car I purchased (which I love) and the great salesman Bryon worked with the manager and gave me the deal I wanted. I was expecting to walk out with no car but am very happy that I drove home per say with a new car. I am very happy I found D’Orazio dealership and would not hesitate telling anyone who is interested in a Ford.

was happy with the car: looks, the seats and had everything that my wife and I was looking for in a car and very happy with the ride.

We had an issue with the carpet in a new vehicle but they are working with Ford to address it. I was very satisfied with the service.

Thank you Mike and Jonny for helping my husband get his new truck!! Mike thank you for your great service and Jonny for wrapping it up to get on the rode!! Everybody else was all smiles and very welcoming...

Everyone involved with the selling of my car was wonderful! Kind, professional, and great about repeating anything that wasn’t understood.

I had an outstanding experience working with Ernie and the team at Packey Webb Ford. From start to finish, the communication and professionalism were top-notch. I live in Las Vegas while the dealership is in Illinois, and despite the distance, Ernie made the entire process incredibly smooth. He kept me informed every step of the way, was always easy to reach, and took the time to answer all of my questions. What impressed me the most was the level of service and transparency. I actually purchased two vehicles from two different dealerships during the same timeframe, and the experience with Packey Webb Ford was night and day better. The way Ernie and his team handled everything truly set them apart. If you?re looking for a dealership that values customer service, communication, and making the buying process easy?even from across the country?I highly recommend Packey Webb Ford. Thank you again to Ernie and the entire team for delivering a 5-star experience. ?????

It all started with Jessica answering the phone. She was awesome, answered all questions that I asked and was able to get me numbers from the sales manager. After that she set up an appointment so I could come in and test drive the car. I worked with Ken and Sharon while I was at the dealership. They were awesome. Got me the car he wanted for close to the price I wanted. Thank You!

Plat tire on pickup. Towed to Ford. Purrchased 2 tires amd had them put on vehicle. Prrompt service and price not bad at all as got 2 tire and mounted.

I like Metro. They're veey helpful. The service area was clean and COVID clean w/sanitizers. I bought my car there also. It was quick and easy.