Used 2023 Ford Escape for sale near Davis, IL

Purchased a used car from Napletons last month. The salesman Mike Gonzalez initially created a positive buying experience for us and didn’t pressure us as some other local dealers were. This was much appreciated.The car was delivered to us in an unfavorable condition due to a miscommunication. Napletons had made an effort to get the car to us promptly and as a result a full detail wasn’t performed. The dealership contacted us an had us bring the car back in for a full detail and went above and beyond to rectify our dissatisfaction. They did a great job removing stains and odors that existed from the previous owner. Their efforts were noticed and appreciated. Sometimes it’s the little things that matter and make the biggest difference with customer service.

Good on gas and a comfortable ride. Drive it to West Virginia and back home no problem. I like it a lot definitely recommend it for people who travel for work and schoool

Great experience with Dwight Pearson. Very nice, not pushy, helped out a lot looking for the right vehicle & was successful!

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

I received excellent service from Brock Correa and Dan during my recent visit to Janesville Kia service department.Very professional.I will return for any future service on my Kia Sorento.I highly recommend.

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

Small town courtesy with big time service. Great value on used cars. Friendly staff tried every angle to get me into a vehicle. I appreciate that.

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

Great dealership and honest employees. I would definitely come back. They go above and beyond to make sure you feel comfortable. Best deals around as well.

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

I have been buying vehicle here for the last 10 years. Excellent sales staff, and a great service department.

My 15 year old car finally met its demise and put me in a position where I needed a dependable vehicle fast. Enter Alisa at Rock River Kia. She was so friendly and very helpful in helping me stick within my budget and found exactly what I was looking for. I purchased a 2017 Kia Forte on May 22, 2017 and I absolutely love it. The car buying process was so much easier and less stressful this time. I would highly recommend anyone looking for a new or used vehicle to check out the selection and quality of products and service at Rock River Kia.

They seem like a reputable dealership, nice sales people, but, I couldn't get a definite answer why they could not offer the exact price on the car that you had it offered for. It was about $1200 more than your online ad.

Very nice dealership, we looked at and bought a used Ford Ranger. We go back in 2 weeks to get it undercoated. We finished the purchase and drove it home. No trade in, bought it outright.

Walked in everyone was so helpful. It’s not easy to buy a car but they sure made it so easy. Just a Family atmosphere. Recommend to 2 of my friends already!!

Mitch Edler was an excellent salesperson who spent a lot of extra time linking up the infotainment system. The trade in value was average. Did not like having to sign the " arbitration" agreement. We were able to complete the process and drive out the new car in hours. Very efficiently done!

My second Kia in 3 years. I love my Kia an the friendly and outstanding service.

On Tuesday, April 39, 2024 I brought my 2020 Ford Explorer in for CV Axle warranty work. I went straight to Nico as I have had him help me on previous occasions. Too my great appreciation, he gave me the Best Service again. My problem was that I was leaving for out of town the next Monday and I needed the work completed by then. He got right on it, did the paperwork, ushered it through the Warranty process and he had me all fixed up and ready at Noon on Friday, May 3rd. It is nice to have a Service Representative like Nico to help your customers out. Ron Welte

Our dealer, Ryan Schreiber, was a blessing! After searching for the right vehicle, which we finally found at Evansville Ford, Ryan was extremely helpful; our test drive was enjoyable; and he gave us the best deal possible! And since our purchase was a used vehicle, he made sure the detailing inside was top notch! Thank you Ryan!! And we'll definitely share our experience with many! 🥰